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    Pesky Network Problem: No Internet Access

    Scheduled Pinned Locked Moved IT Discussion
    27 Posts 3 Posters 2.9k Views
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    • thanksajdotcomT
      thanksajdotcom @scottalanmiller
      last edited by

      @scottalanmiller said:

      My FiOS modem is bridged down there in Dallas. It worked fine.

      Yeah, @PSX_Defector said there is a way. He's out of state and was going to a movie with family, so we're gonna talk later.

      1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @thanksajdotcom
        last edited by

        @ajstringham said:

        @scottalanmiller said:

        @Bill-Kindle said:

        @ajstringham said:

        Besides, Verizon said that they can't bridge it, and they told me Actiontec told them that it can't be done. However, @PSX_Defector is nice enough to know there IS indeed a way and he's going to help me tonight. 😄

        Sounds like a Tier 1 support response. I would have asked to speak to a higher level tech that knows what bridge mode means.

        Yeah, Verizon isn't very technical.

        Don't tell @PSX_Defector that.

        I'm pretty sure that he knows 😉

        thanksajdotcomT 1 Reply Last reply Reply Quote 1
        • scottalanmillerS
          scottalanmiller @thanksajdotcom
          last edited by

          @ajstringham said:

          @scottalanmiller said:

          @ajstringham What features are you using?

          The FiOS one is a clunky interface and one I don't have time to screw around with. I like managing my own equipment.

          I know it is clunky and crappy but you can't take it out of the chain. Unless you are doing something like setting up a site to site VPN or trying to add more security, you can't only diminish the quality of the connection. For a home, I'd not put another device in line.

          thanksajdotcomT 1 Reply Last reply Reply Quote 0
          • thanksajdotcomT
            thanksajdotcom @Bill Kindle
            last edited by

            @Bill-Kindle said:

            @ajstringham said:

            Besides, Verizon said that they can't bridge it, and they told me Actiontec told them that it can't be done. However, @PSX_Defector is nice enough to know there IS indeed a way and he's going to help me tonight. 😄

            Sounds like a Tier 1 support response. I would have asked to speak to a higher level tech that knows what bridge mode means.

            @Bill-Kindle, kudos to the guy I was dealing with though. He was actually going out of his way to be helpful. I couldn't quite place his accent but it wasn't Indian. I'm actually having a hard time remembering now but it almost sounded like he was from the northern part of Africa, like a Morocco-esque accent. I could be completely wrong though.

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            • thanksajdotcomT
              thanksajdotcom @scottalanmiller
              last edited by

              @scottalanmiller said:

              @ajstringham said:

              @scottalanmiller said:

              @ajstringham What features are you using?

              The FiOS one is a clunky interface and one I don't have time to screw around with. I like managing my own equipment.

              I know it is clunky and crappy but you can't take it out of the chain. Unless you are doing something like setting up a site to site VPN or trying to add more security, you can't only diminish the quality of the connection. For a home, I'd not put another device in line.

              Everything is gigabit. There will be a little latency but oh well, I'll deal. I like having my own WAP too. I don't like ANY ISP's modem/router combos and always told them to just give me a modem. No surfboard combo crap.

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              • thanksajdotcomT
                thanksajdotcom
                last edited by

                Unfortunately, that's not doable with Verizon...

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                • thanksajdotcomT
                  thanksajdotcom @scottalanmiller
                  last edited by

                  @scottalanmiller said:

                  @ajstringham said:

                  @scottalanmiller said:

                  @Bill-Kindle said:

                  @ajstringham said:

                  Besides, Verizon said that they can't bridge it, and they told me Actiontec told them that it can't be done. However, @PSX_Defector is nice enough to know there IS indeed a way and he's going to help me tonight. 😄

                  Sounds like a Tier 1 support response. I would have asked to speak to a higher level tech that knows what bridge mode means.

                  Yeah, Verizon isn't very technical.

                  Don't tell @PSX_Defector that.

                  I'm pretty sure that he knows 😉

                  Yes, yes. He says so all the time. It was a joke...lol

                  1 Reply Last reply Reply Quote 0
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