@nashbrydges said in Synology external access - weird information:
@bbigford I manage 3 separate Synology NAS units for clients, 2 with dynamic IPs and 1 with static IP and the requirements were essentially exactly the same for all 3. Ensure the correct port was directed to the device and DSM just worked. Wonder if your user has missed something.
That's what I'm thinking. I responded a moment before you did with a previous conflict regarding proper PAT. If he would allow me to just log in and do it myself that would cost them less operationally. I typically follow up with reminder emails that if I'm left to do my work with proper access, it costs them less overall. Comes down to a trust issue; it is just going to take time to bust through their ego and allow me to do my job.