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    Massive Azure Outage and No Support

    Scheduled Pinned Locked Moved IT Discussion
    cloud computingmicrosoftazureiaas
    72 Posts 10 Posters 20.9k Views
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    • RojoLocoR
      RojoLoco @gjacobse
      last edited by

      @gjacobse said:

      @RojoLoco said:

      @MattSpeller said:

      Stuff like this makes me glad we have (most) of our junk internal. So much trust to put in another company!

      Edit: advantages to cloud are obvious, don't get me wrong.

      On-prem for the WIN!!!!

      Yes and no. On premises you and your team however small are responsible. The last two Non Profits I worked for I was the sole IT person, supporting (x) staff, (x) servers and (x) locations.

      I walked in on Wednesday to a server crash - I walked out of the office at 1pm on Friday.

      Ideally, in a hosted arrangement, you would have more than just 2 or 3 people to work on the issue, therefore allowing the task of rebuilding / replacing a system to be balanced - sleep is a good thing to have. You start to make mistakes after so many hours of being awake and dealing with a single issue.

      Good point, but I work for a profit driven company that is not afraid to (wisely) spend money to make the infrastructure sound. I am the only official IT person, but my manager knows as much as I do (more), plus he is a developer, so we have tech-minded C-levels. It's truly ideal, and I love my job.

      1 Reply Last reply Reply Quote 2
      • MattSpellerM
        MattSpeller @gjacobse
        last edited by

        @gjacobse Master and Apprentice works well.

        1 Reply Last reply Reply Quote 0
        • MattSpellerM
          MattSpeller @scottalanmiller
          last edited by

          @scottalanmiller Time to order pizza and coke for the office, have a moral boost to get everyone through the poop tsunami

          RojoLocoR 1 Reply Last reply Reply Quote 2
          • scottalanmillerS
            scottalanmiller
            last edited by

            Everyone is in a car trying to get to Spiceworld. Trust me, Microsoft is going to be VERY glad that they don't have a booth this year. After losing my email on Office 365 and now bringing down Azure and lying to us about getting it fixed I'm beyond livid.

            1 Reply Last reply Reply Quote 1
            • RojoLocoR
              RojoLoco @MattSpeller
              last edited by

              @MattSpeller said:

              @scottalanmiller Time to order pizza and coke for the office, have a moral boost to get everyone through the poop tsunami

              Beers and Netflix until stuff comes back up...

              MattSpellerM 1 Reply Last reply Reply Quote 0
              • MattSpellerM
                MattSpeller @RojoLoco
                last edited by

                @RojoLoco cracks the top on the scotch and pours two "wee" drams

                1 Reply Last reply Reply Quote 2
                • scottalanmillerS
                  scottalanmiller
                  last edited by

                  50 minutes after they lied about turning the systems on.... nothing.

                  1 Reply Last reply Reply Quote 0
                  • stacksofplatesS
                    stacksofplates
                    last edited by

                    Wow this is terrible. Hopefully something happens soon.

                    1 Reply Last reply Reply Quote 1
                    • scottalanmillerS
                      scottalanmiller
                      last edited by

                      At an hour now since they claimed to be powering on the VMs. An hour!!!

                      coliverC 1 Reply Last reply Reply Quote 0
                      • coliverC
                        coliver @scottalanmiller
                        last edited by

                        @scottalanmiller said:

                        At an hour now since they claimed to be powering on the VMs. An hour!!!

                        Maybe the VMs don't exist anymore and they are trying to find a backup copy of them.

                        scottalanmillerS gjacobseG 2 Replies Last reply Reply Quote 1
                        • scottalanmillerS
                          scottalanmiller @coliver
                          last edited by

                          @coliver said:

                          @scottalanmiller said:

                          At an hour now since they claimed to be powering on the VMs. An hour!!!

                          Maybe the VMs don't exist anymore and they are trying to find a backup copy of them.

                          At this point, that is my assumption.

                          1 Reply Last reply Reply Quote 1
                          • gjacobseG
                            gjacobse @coliver
                            last edited by

                            @coliver said:

                            @scottalanmiller said:

                            At an hour now since they claimed to be powering on the VMs. An hour!!!

                            Maybe the VMs don't exist anymore and they are trying to find a backup copy of them.

                            That would be an Epic Fail....

                            scottalanmillerS 1 Reply Last reply Reply Quote 1
                            • scottalanmillerS
                              scottalanmiller @gjacobse
                              last edited by

                              @gjacobse said:

                              That would be an Epic Fail....

                              It's already an epic fail. The amount that MS was claiming that data loss like this could not happen has led me to believe that it is their greatest fear.

                              1 Reply Last reply Reply Quote 1
                              • DustinB3403D
                                DustinB3403
                                last edited by

                                Have their been any catastrophic events to their data centers that have been reported or leaked?

                                scottalanmillerS 1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @DustinB3403
                                  last edited by

                                  @DustinB3403 said:

                                  Have their been any catastrophic events to their data centers that have been reported or leaked?

                                  Not that we have heard, but they've been having lots of issues recently.

                                  1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller
                                    last edited by

                                    More than twenty minutes now and they won't even talk on the support call, they've put us on hold and left!!

                                    dafyreD 1 Reply Last reply Reply Quote 0
                                    • dafyreD
                                      dafyre @scottalanmiller
                                      last edited by

                                      @scottalanmiller Ring them up on another line... Everybody call them at staggered intervals, lol.

                                      DustinB3403D 1 Reply Last reply Reply Quote 0
                                      • DustinB3403D
                                        DustinB3403 @dafyre
                                        last edited by

                                        @dafyre said:

                                        @scottalanmiller Ring them up on another line... Everybody call them at staggered intervals, lol.

                                        Because they need their phone systems to crash too... just pile it on.

                                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller @DustinB3403
                                          last edited by

                                          @DustinB3403 said:

                                          @dafyre said:

                                          @scottalanmiller Ring them up on another line... Everybody call them at staggered intervals, lol.

                                          Because they need their phone systems to crash too... just pile it on.

                                          I doubt that they moved to Skype for Business yet. Let me tell you, though, I'm putting my foot down about us moving to that now. There was talk of it, and that's coming to a halt. Not letting that happen, ever.

                                          DustinB3403D dafyreD 2 Replies Last reply Reply Quote 1
                                          • DustinB3403D
                                            DustinB3403 @scottalanmiller
                                            last edited by

                                            @scottalanmiller Read here I've provided a Service Status for Skype for Business 2016 directly from MS.

                                            http://mangolassi.it/topic/6137/skype-for-business-2016-where-can-i-download/10

                                            1 Reply Last reply Reply Quote 0
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