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    Spotify in locked down environment

    IT Discussion
    spotify gpo security
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    • gjacobseG
      gjacobse
      last edited by

      Has anyone dealt with installing Spotify in a domain where the users are limited by policy?

      I have a user that enjoys his Spotify and get a call at least once a week because there has been an update and it wants to install yet again.

      1 Reply Last reply Reply Quote 1
      • DashrenderD
        Dashrender
        last edited by

        You allow Spotify in a locked down environment?

        What exactly are you trying to solve? What is the problem? His inability to update?

        gjacobseG 1 Reply Last reply Reply Quote 1
        • gjacobseG
          gjacobse @Dashrender
          last edited by

          @Dashrender said:

          You allow Spotify in a locked down environment?

          What exactly are you trying to solve? What is the problem? His inability to update?

          Spotify wants to be installed as the user using it. But even to run it after install sometimes it will ask for admin permission.

          And of course right now it's failing to install with Errors 14 or 18.. even on a fresh boot.

          1 Reply Last reply Reply Quote 0
          • DashrenderD
            Dashrender
            last edited by

            You'll need to use something like ProcessMon to see what folders and registry entries are trying to be written to as a normal user, than give them rights to do so.

            But really, this just proves the creators of this software don't follow standards and I wouldn't want that crap on my network if at all possible.

            Please take your consumer junk and go home 😉

            1 Reply Last reply Reply Quote 2
            • RojoLocoR
              RojoLoco
              last edited by

              I have plenty of users who might enjoy spotify at work, but that doesn't mean I'm going to let them have it. A "locked down" environment is meant to be just that... and I bet spotify works on his phone just fine.

              1 Reply Last reply Reply Quote 3
              • DashrenderD
                Dashrender
                last edited by

                There's an idea - since you're allowing him to use Spotify on your network, why not just add his phone to the WiFi, then let him stream through his personal device and then bluetooth to his own speaker? problem solved.

                RojoLocoR 1 Reply Last reply Reply Quote 0
                • RojoLocoR
                  RojoLoco @Dashrender
                  last edited by

                  @Dashrender said:

                  There's an idea - since you're allowing him to use Spotify on your network, why not just add his phone to the WiFi, then let him stream through his personal device and then bluetooth to his own speaker? problem solved.

                  On the company WiFi??? HELL NO! That's why users have their own data plans....

                  "Not on my network..."

                  DashrenderD 1 Reply Last reply Reply Quote 1
                  • nadnerBN
                    nadnerB
                    last edited by

                    I thought the idea of a 'locked down' network was to stop this kind of useless consumer crap saturating your Internet connection and/or turning your firewall into Swiss cheese with all sorts of wonky ports open.

                    1 Reply Last reply Reply Quote 2
                    • DashrenderD
                      Dashrender @RojoLoco
                      last edited by

                      @RojoLoco said:

                      @Dashrender said:

                      There's an idea - since you're allowing him to use Spotify on your network, why not just add his phone to the WiFi, then let him stream through his personal device and then bluetooth to his own speaker? problem solved.

                      On the company WiFi??? HELL NO! That's why users have their own data plans....

                      "Not on my network..."

                      Not you - the OP. The OP was already allowing Spotify on the user's workstation, therefore they must be allowing it's use over the corporate network.

                      Moving the software to the user's device on their network should solve all problems. Actually it could be better, because now the OP could create a separate SSID/VLAN for the BOYD and limit it's bandwidth use so they don't have a problem on the production side.

                      1 Reply Last reply Reply Quote 0
                      • C
                        Carnival Boy
                        last edited by

                        Tell them to use the Spotify Web Player (https://play.spotify.com/). Then they don't need to install or update the Spotify client.

                        Having said that, the web player doesn't work on my PC. I think because I blocked it, but I can't remember how. The app works ok.

                        Alternatively, can't he just listen to music on Youtube like the rest of the world?

                        RojoLocoR 1 Reply Last reply Reply Quote 3
                        • RojoLocoR
                          RojoLoco @Carnival Boy
                          last edited by

                          @Carnival-Boy said:

                          Alternatively, can't he just listen to music on his phone like the rest of the world?

                          FTFY

                          1 Reply Last reply Reply Quote 1
                          • art_of_shredA
                            art_of_shred Banned
                            last edited by

                            To be fair, the issue is not the OP's decision, but the decision of the owner of a remotely supported company. That owner wants everything locked down and secure, yet doesn't have an issue with this user having Spotify; therefore, we have to support him in "fixing" it every time it doesn't want to work. I think we all agree wholly that the entire thing is a dumb idea and a contradiction of policies, but if that's how they want it... (rolling eyes)

                            dafyreD 1 Reply Last reply Reply Quote 0
                            • dafyreD
                              dafyre @art_of_shred
                              last edited by

                              @art_of_shred The customer is not always right?

                              RojoLocoR 1 Reply Last reply Reply Quote 2
                              • RojoLocoR
                                RojoLoco @dafyre
                                last edited by

                                @dafyre said:

                                @art_of_shred The customer is not always right?

                                Got that right. Security and convenience are mutually exclusive.

                                1 Reply Last reply Reply Quote 0
                                • art_of_shredA
                                  art_of_shred Banned
                                  last edited by

                                  Very seldom have I found the customer to be right, but that doesn't typically sway their decision-making outcomes.

                                  1 Reply Last reply Reply Quote 2
                                  • RojoLocoR
                                    RojoLoco
                                    last edited by

                                    This thread should go into the "1001 reasons not to be an MSP" book.

                                    art_of_shredA 1 Reply Last reply Reply Quote 1
                                    • art_of_shredA
                                      art_of_shred Banned @RojoLoco
                                      last edited by

                                      @RojoLoco said:

                                      This thread should go into the "1001 reasons not to be an MSP" book.

                                      Who is writing this book? I have about 1,000 more suggestions for entries!

                                      RojoLocoR JaredBuschJ 2 Replies Last reply Reply Quote 0
                                      • RojoLocoR
                                        RojoLoco @art_of_shred
                                        last edited by

                                        @art_of_shred said:

                                        @RojoLoco said:

                                        This thread should go into the "1001 reasons not to be an MSP" book.

                                        Who is writing this book? I have about 1,000 more suggestions for entries!

                                        There will also be "1001 reasons not to work in educational/health care/non-profit IT" (each with its own book, obviously).

                                        1 Reply Last reply Reply Quote 1
                                        • art_of_shredA
                                          art_of_shred Banned
                                          last edited by

                                          It could be an entire series! Kinda like the ___ for dummies books. 🙂

                                          1 Reply Last reply Reply Quote 1
                                          • JaredBuschJ
                                            JaredBusch @art_of_shred
                                            last edited by

                                            @art_of_shred said:

                                            Who is writing this book? I have about 1,000 more suggestions for entries!

                                            Probably the same person who was taking notes for me when you and I were speaking with the guy from DocuMation. A couple of points that came up in that conversation are no longer in active recall and I really did want to get them out of my head before this happened..

                                            1 Reply Last reply Reply Quote 0
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