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    Windows 8 Gremlins

    IT Discussion
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    • alexntgA
      alexntg
      last edited by

      First off, it sounds like someone fed Windows 8 after midnight.

      Have you tried a wipe and reload? It should be SOP for new computers, anyway.

      lilluciaL 1 Reply Last reply Reply Quote 2
      • lilluciaL
        lillucia @scottalanmiller
        last edited by

        @scottalanmiller The laptop is an ASUS, but we buy it through a smaller vendor who also manages the support for them and some proprietary software.
        However they come with Office pre-installed (but not activated) so maybe it would be the small vendor who does the OS installation?

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller
          last edited by

          Could be. Or it could be them modifying it.

          1 Reply Last reply Reply Quote 0
          • lilluciaL
            lillucia @alexntg
            last edited by

            @alexntg It wouldn't let us wipe it! I think that was the point where they decided just to replace it.
            I was only wondering whether it was something with Windows 8 that would have been fine with 8.1,

            Just weird really... I was at the point of throwing the stupid thing out the window.

            alexntgA 1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller
              last edited by

              Wow, how did it block wiping? Any error thrown?

              lilluciaL 1 Reply Last reply Reply Quote 0
              • lilluciaL
                lillucia @scottalanmiller
                last edited by

                @scottalanmiller No, just the same user account control blocking I mean.

                scottalanmillerS 1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @lillucia
                  last edited by

                  @lillucia said:

                  @scottalanmiller No, just the same user account control blocking I mean.

                  Oh okay, so a full imaging would probably have worked. That's what we were saying as an SOP, always fully wipe a machine before using. Never trust the OS that comes from the OEM both because it shouldn't be trusted but also so that you can establish a consistent operating environment.

                  RoguePacketR 1 Reply Last reply Reply Quote 2
                  • RoguePacketR
                    RoguePacket @scottalanmiller
                    last edited by

                    @lillucia

                    @scottalanmiller said:

                    ...Never trust the OS that comes from the OEM....

                    That, so that. Kind of a sign when there is a good & well known program to...**Decrap ** computers—

                    • http://www.decrap.org/
                    lilluciaL 1 Reply Last reply Reply Quote 0
                    • T
                      technobabble
                      last edited by

                      Has anyone used Decrap?

                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                      • lilluciaL
                        lillucia @RoguePacket
                        last edited by

                        @RoguePacket mmm interesting. I have much to learn...

                        1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @technobabble
                          last edited by

                          @technobabble said:

                          Has anyone used Decrap?

                          Hopefully not. Much better to do a clean image.

                          T 1 Reply Last reply Reply Quote 0
                          • alexntgA
                            alexntg @lillucia
                            last edited by

                            @lillucia said:

                            @alexntg It wouldn't let us wipe it! I think that was the point where they decided just to replace it.
                            I was only wondering whether it was something with Windows 8 that would have been fine with 8.1,

                            Just weird really... I was at the point of throwing the stupid thing out the window.

                            Was secure boot enabled? It's a BIOS setting that prevents other OSes from installing.

                            1 Reply Last reply Reply Quote 0
                            • T
                              technobabble @scottalanmiller
                              last edited by

                              @scottalanmiller said:

                              @technobabble said:

                              Has anyone used Decrap?

                              Hopefully not. Much better to do a clean image.

                              I do like that option when the client is on-board, however very small businesses (mom & pops) usually decline because of time and cost.

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @technobabble
                                last edited by

                                @technobabble said:

                                @scottalanmiller said:

                                @technobabble said:

                                Has anyone used Decrap?

                                Hopefully not. Much better to do a clean image.

                                I do like that option when the client is on-board, however very small businesses (mom & pops) usually decline because of time and cost.

                                Saving money is never something that little shops like. That's why they stay little 😉

                                T 1 Reply Last reply Reply Quote 0
                                • T
                                  technobabble @scottalanmiller
                                  last edited by

                                  @scottalanmiller said:

                                  @technobabble said:

                                  @scottalanmiller said:

                                  @technobabble said:

                                  Has anyone used Decrap?

                                  Hopefully not. Much better to do a clean image.

                                  I do like that option when the client is on-board, however very small businesses (mom & pops) usually decline because of time and cost.

                                  Saving money is never something that little shops like. That's why they stay little 😉

                                  Yep.

                                  1 Reply Last reply Reply Quote 0
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