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    Customer Service Fail

    Scheduled Pinned Locked Moved Water Closet
    12 Posts 7 Posters 2.1k Views
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    • scottalanmillerS
      scottalanmiller
      last edited by

      Given their response, it is clear that they are staffing their customer service in the US 😉

      thanksajdotcomT 1 Reply Last reply Reply Quote 3
      • thanksajdotcomT
        thanksajdotcom @scottalanmiller
        last edited by

        @scottalanmiller ROFL!

        1 Reply Last reply Reply Quote 0
        • Bill KindleB
          Bill Kindle
          last edited by

          [mock]
          Must not had access to the interwebz. I hear there's something that's like a Three-Dee map or sumthin'n that you just put in the place and it finds it. Maybe they shuld get 1 of thos.
          [/mock]

          I can't believe they didn't even bother to say "Let me check on that for you one moment please." and give you that awesome on hold music that everyone seems to have.

          1 Reply Last reply Reply Quote 1
          • scottalanmillerS
            scottalanmiller
            last edited by

            Especially as it was through email and they could have taken all the time in the world to learn what those words meant.

            Bill KindleB 1 Reply Last reply Reply Quote 2
            • Bill KindleB
              Bill Kindle @scottalanmiller
              last edited by

              @scottalanmiller That is even worse........

              scottalanmillerS 1 Reply Last reply Reply Quote 1
              • scottalanmillerS
                scottalanmiller @Bill Kindle
                last edited by

                @Bill-Kindle said:

                @scottalanmiller That is even worse........

                No kidding. Very embarrassing.

                1 Reply Last reply Reply Quote 0
                • DominicaD
                  Dominica
                  last edited by

                  They also told me that the source information was proprietary to the supplier so that they couldn't tell me exactly where it's from, just that it's not from China. I'd be okay with it being from China, at least then orangutans wouldn't have been murdered for it.

                  DenisKelleyD scottalanmillerS 2 Replies Last reply Reply Quote 0
                  • DenisKelleyD
                    DenisKelley @Dominica
                    last edited by

                    @Dominica
                    They could have said something like "we could tell you, but then we'd have to kill you."

                    1 Reply Last reply Reply Quote 1
                    • NicN
                      Nic
                      last edited by

                      The vitamin A is definitely not rat poison!

                      art_of_shredA 1 Reply Last reply Reply Quote 0
                      • art_of_shredA
                        art_of_shred @Nic
                        last edited by

                        @Nic said:

                        The vitamin A is definitely not rat poison!

                        ...but may have traces of melamine?

                        1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @Dominica
                          last edited by

                          @Dominica said:

                          They also told me that the source information was proprietary to the supplier so that they couldn't tell me exactly where it's from, just that it's not from China. I'd be okay with it being from China, at least then orangutans wouldn't have been murdered for it.

                          Although it might be Soylent Green.

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