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    Installing JIRA Service Desk

    Scheduled Pinned Locked Moved IT Discussion
    jiraatlassianx windowsinstallationlinux
    20 Posts 4 Posters 4.1k Views
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    • A
      Alex Sage @scottalanmiller
      last edited by

      @scottalanmiller Maybe I should just ask for a refund?

      scottalanmillerS coliverC 2 Replies Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @Alex Sage
        last edited by

        @anonymous said:

        @scottalanmiller Maybe I should just ask for a refund?

        You paid for it? They will provide support then, right?

        A 1 Reply Last reply Reply Quote 0
        • A
          Alex Sage @scottalanmiller
          last edited by

          @scottalanmiller I would hope so =P

          1 Reply Last reply Reply Quote 0
          • coliverC
            coliver @Alex Sage
            last edited by

            @anonymous said:

            @scottalanmiller Maybe I should just ask for a refund?

            I've had good luck with Atlassian support so far. They are very knowledgeable about their products. If you have support with them open a ticket.

            1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller
              last edited by

              I would open a support ticket. Mention specifically that you did it with -c to do the console install as the directions said and that it still gives the error to use -c. It's very confusing if you leave that part out.

              1 Reply Last reply Reply Quote 0
              • coliverC
                coliver
                last edited by

                Are you using OpenJDK or Oracle JDK?

                A 1 Reply Last reply Reply Quote 0
                • A
                  Alex Sage
                  last edited by

                  https://jira.atlassian.com/browse/BSERV-6886

                  Hmmm...... 😄

                  1 Reply Last reply Reply Quote 0
                  • A
                    Alex Sage @coliver
                    last edited by

                    @coliver Whatever yum -y install java installs.

                    coliverC 1 Reply Last reply Reply Quote 0
                    • coliverC
                      coliver @Alex Sage
                      last edited by

                      @anonymous said:

                      @coliver Whatever yum -y install java installs.

                      OpenJDK. You are going to want to run Oracle JDK/JRE with Atlassian products. They have some know issues with the OpenJDK application.

                      A 1 Reply Last reply Reply Quote 1
                      • A
                        Alex Sage @coliver
                        last edited by

                        @coliver what package do I need to install?

                        1 Reply Last reply Reply Quote 0
                        • A
                          Alex Sage
                          last edited by Alex Sage

                          I downloaded the wrong package, and now I feel stupid 😢

                          The 64 bit package works fine.....

                          1 Reply Last reply Reply Quote 2
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