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    Amazon Refunds now take 2 weeks? Is this an April fools...

    Scheduled Pinned Locked Moved Water Closet
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    • J
      Jason Banned @Deleted74295
      last edited by

      @Breffni-Potter said:

      Refunds are instant if Amazon courier collects in the UK

      If you ship it, then no refund until they get it.

      They provided the label. It was delivered to Amazon warehouse on Tuesday. I wouldn't be so annoyed if it wasn't a few thousand they are holding.

      Deleted74295D 1 Reply Last reply Reply Quote 0
      • Deleted74295D
        Deleted74295 Banned @Jason
        last edited by

        @Jason said:

        @Breffni-Potter said:

        Refunds are instant if Amazon courier collects in the UK

        If you ship it, then no refund until they get it.

        They provided the label. It was delivered to Amazon warehouse on Tuesday. I wouldn't be so annoyed if it wasn't a few thousand they are holding.

        Money Laundering, ect ect.

        There are hoops merchants need to jump through, so for a few thousand, yeah they'd be suspicious.

        I don't think I've bought anything that expensive from Amazon though.

        1 Reply Last reply Reply Quote 0
        • wrx7mW
          wrx7m
          last edited by

          I returned a Unifi AP last week and they refunded me the night I sent it back.

          JaredBuschJ 1 Reply Last reply Reply Quote 0
          • JaredBuschJ
            JaredBusch @wrx7m
            last edited by

            @wrx7m said:

            I returned a Unifi AP last week and they refunded me the night I sent it back.

            Why on Earth would you return an UAP? Forget to order the UAP-AC-LITE model?

            wrx7mW 1 Reply Last reply Reply Quote 1
            • wrx7mW
              wrx7m @JaredBusch
              last edited by

              @JaredBusch said:

              @wrx7m said:

              I returned a Unifi AP last week and they refunded me the night I sent it back.

              Why on Earth would you return an UAP? Forget to order the UAP-AC-LITE model?

              Sort of. The lite were in short supply and I needed an AP overnight, so I got the LR. I don't know if it was defective or just the nature of it being LR, but I had problems with my wifi thermostat and phone losing connection a lot. I gave up on it after 3 weeks.

              Have had the lite installed for a week and haven't had a single issue.

              JaredBuschJ 1 Reply Last reply Reply Quote 0
              • JaredBuschJ
                JaredBusch @wrx7m
                last edited by

                @wrx7m said:

                @JaredBusch said:

                @wrx7m said:

                I returned a Unifi AP last week and they refunded me the night I sent it back.

                Why on Earth would you return an UAP? Forget to order the UAP-AC-LITE model?

                Sort of. The lite were in short supply and I needed an AP overnight, so I got the LR. I don't know if it was defective or just the nature of it being LR, but I had problems with my wifi thermostat and phone losing connection a lot. I gave up on it after 3 weeks.

                Have had the lite installed for a week and haven't had a single issue.

                Most likely, the LR would have been overpowering the radio in your devices unless you turned the signal strength all the way down to low.

                wrx7mW 1 Reply Last reply Reply Quote 3
                • wrx7mW
                  wrx7m @JaredBusch
                  last edited by

                  @JaredBusch Yeah, I tried that but the signal dropped so much that it didn't make it worth it and it still dropped. LR just isn't a good idea, especially for home use.

                  1 Reply Last reply Reply Quote 0
                  • crustachioC
                    crustachio
                    last edited by

                    @JaredBusch @wrx7m
                    My recent UAP-AC-PRO acquisition was a bust. Atrocious throughput compared to its predecessor. I went through all the settings per best practices. There's quite a lengthy thread on the subject over at the UBNT forums. Pretty disappointing.

                    JaredBuschJ 2 Replies Last reply Reply Quote 0
                    • JaredBuschJ
                      JaredBusch @crustachio
                      last edited by

                      @crustachio said:

                      @JaredBusch @wrx7m
                      My recent UAP-AC-PRO acquisition was a bust. Atrocious throughput compared to its predecessor. I went through all the settings per best practices. There's quite a lengthy thread on the subject over at the UBNT forums. Pretty disappointing.

                      Ah, I would not have seen that issue, because I have only used the UAP-AC-LITE so far. That LITE doe snot (and is not advertised to get) 1300mbps.

                      J 1 Reply Last reply Reply Quote 0
                      • J
                        Jason Banned @JaredBusch
                        last edited by Jason

                        @JaredBusch said:

                        @crustachio said:

                        @JaredBusch @wrx7m
                        My recent UAP-AC-PRO acquisition was a bust. Atrocious throughput compared to its predecessor. I went through all the settings per best practices. There's quite a lengthy thread on the subject over at the UBNT forums. Pretty disappointing.

                        Ah, I would not have seen that issue, because I have only used the UAP-AC-LITE so far. That LITE doe snot (and is not advertised to get) 1300mbps.

                        Sounds like the clients just don't have MIMO or enough streams to saturate it.

                        MattSpellerM crustachioC 2 Replies Last reply Reply Quote 0
                        • JaredBuschJ
                          JaredBusch @crustachio
                          last edited by

                          @crustachio I just read that entire thread. They now have beta firmware out stating over 600mbps for the UAP-AC-Pro.

                          crustachioC 1 Reply Last reply Reply Quote 0
                          • crustachioC
                            crustachio @JaredBusch
                            last edited by

                            @JaredBusch I'll check again. I tried the beta that was available about 8 or 10 days ago with no improvement. Not sure if there is a more recent one.

                            1 Reply Last reply Reply Quote 0
                            • MattSpellerM
                              MattSpeller @Jason
                              last edited by

                              @Jason said:

                              @JaredBusch said:

                              @crustachio said:

                              @JaredBusch @wrx7m
                              My recent UAP-AC-PRO acquisition was a bust. Atrocious throughput compared to its predecessor. I went through all the settings per best practices. There's quite a lengthy thread on the subject over at the UBNT forums. Pretty disappointing.

                              Ah, I would not have seen that issue, because I have only used the UAP-AC-LITE so far. That LITE doe snot (and is not advertised to get) 1300mbps.

                              Sounds like the clients just don't have MIMO or enough streams to saturate it.

                              How many clients could one of the PRO ones support? I've got some high device density areas to cover.

                              J 1 Reply Last reply Reply Quote 1
                              • J
                                Jason Banned @MattSpeller
                                last edited by

                                @MattSpeller said:

                                @Jason said:

                                @JaredBusch said:

                                @crustachio said:

                                @JaredBusch @wrx7m
                                My recent UAP-AC-PRO acquisition was a bust. Atrocious throughput compared to its predecessor. I went through all the settings per best practices. There's quite a lengthy thread on the subject over at the UBNT forums. Pretty disappointing.

                                Ah, I would not have seen that issue, because I have only used the UAP-AC-LITE so far. That LITE doe snot (and is not advertised to get) 1300mbps.

                                Sounds like the clients just don't have MIMO or enough streams to saturate it.

                                How many clients could one of the PRO ones support? I've got some high device density areas to cover.

                                Better to lower the RF on them and get more devices. A Normal AP is only going to support 50-100 associated devices, much much less active users (20 or so)

                                1 Reply Last reply Reply Quote 2
                                • crustachioC
                                  crustachio @Jason
                                  last edited by

                                  @Jason said:

                                  @JaredBusch said:

                                  @crustachio said:

                                  @JaredBusch @wrx7m
                                  My recent UAP-AC-PRO acquisition was a bust. Atrocious throughput compared to its predecessor. I went through all the settings per best practices. There's quite a lengthy thread on the subject over at the UBNT forums. Pretty disappointing.

                                  Ah, I would not have seen that issue, because I have only used the UAP-AC-LITE so far. That LITE doe snot (and is not advertised to get) 1300mbps.

                                  Sounds like the clients just don't have MIMO or enough streams to saturate it.

                                  I'm testing with a 3x3 Thinkpad.

                                  1 Reply Last reply Reply Quote 0
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