Can't cancel auto renew on godaddy domain
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@Jason said in Can't cancel auto renew on godaddy domain:
This is what I get
Ya that's weird. Here's my settings
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@Jason said in Can't cancel auto renew on godaddy domain:
This is what I get
Have you recently requested some other service on the domains that would cause it to get auto-protected?
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@JaredBusch said in Can't cancel auto renew on godaddy domain:
@Jason said in Can't cancel auto renew on godaddy domain:
This is what I get
Have you recently requested some other service on the domains that would cause it to get auto-protected?
Nope. I'm trying to chat with them now to see if they can unprotect it.
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@Jason said in Can't cancel auto renew on godaddy domain:
@thwr said in Can't cancel auto renew on godaddy domain:
@Jason said in Can't cancel auto renew on godaddy domain:
It tells me the domain is protected. There's no option in the panel to unprotect it. Domain is already unlocked.
In case you want to transfer it, auto-renewal shouldn't matter. In case of
upcoming deletion, why unlocked?[...] Godaddy will not allow you to [...]
Won't help you right now, but... That's why I'm using Internetworx (inwx.com). Virtually anything about domain handling and DNS. Plus: Real humans on the other side.
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I contacted them. I have to fax them a copy of my drivers license in order to turn off auto renew.
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@Jason said in Can't cancel auto renew on godaddy domain:
I contacted them. I have to fax them a copy of my drivers license in order to turn off auto renew.
Are you the admin/owner on the account?
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@johnhooks said in Can't cancel auto renew on godaddy domain:
@Jason said in Can't cancel auto renew on godaddy domain:
I contacted them. I have to fax them a copy of my drivers license in order to turn off auto renew.
Are you the admin/owner on the account?
yeah, it's one of my personal domains.. It's for protection.. I think it's a scam. It can take up to 30days to review. and of course auto-renew is June 16th.
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@Jason said in Can't cancel auto renew on godaddy domain:
@johnhooks said in Can't cancel auto renew on godaddy domain:
@Jason said in Can't cancel auto renew on godaddy domain:
I contacted them. I have to fax them a copy of my drivers license in order to turn off auto renew.
Are you the admin/owner on the account?
yeah, it's one of my personal domains.. It's for protection.. I think it's a scam. It can take up to 30days to review. and of course auto-renew is June 16th.
That sucks. I might turn it off then. I never paid attention to it.
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Also note that auto-renew is triggered a full month prior to expiration.
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@wrx7m said in Can't cancel auto renew on godaddy domain:
Also note that auto-renew is triggered a full month prior to expiration.
It's not for me.
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@Jason Strange. I have had about 10 domains and even SSL cert renew exactly 30 days before, which is way before I was expecting them to. The SSL, I had to call and cancel because I didn't want it.
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With GoDaddy, I have always turned off auto renew on everything right after I buy it.
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Someone from Godaddy saw this and got it fixed. It's now turned off.
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@Jason So that guy saw your post here?
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@thwr said in Can't cancel auto renew on godaddy domain:
@Jason So that guy saw your post here?
Yeah, sadly they can't post here. Godaddy employees apparently aren't allowed too.
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@Jason said in Can't cancel auto renew on godaddy domain:
Someone from Godaddy saw this and got it fixed. It's now turned off.
That's awesome.
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@Jason said in Can't cancel auto renew on godaddy domain:
@thwr said in Can't cancel auto renew on godaddy domain:
@Jason So that guy saw your post here?
Yeah, sadly they can't post here. Godaddy employees apparently aren't allowed too.
That's a crappy policy. Having no voice for customer service is problematic.
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@scottalanmiller said in Can't cancel auto renew on godaddy domain:
@Jason said in Can't cancel auto renew on godaddy domain:
@thwr said in Can't cancel auto renew on godaddy domain:
@Jason So that guy saw your post here?
Yeah, sadly they can't post here. Godaddy employees apparently aren't allowed too.
That's a crappy policy. Having no voice for customer service is problematic.
Not that unusual of a policy though. Stupid but not unheard of.
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@scottalanmiller said in Can't cancel auto renew on godaddy domain:
@Jason said in Can't cancel auto renew on godaddy domain:
@thwr said in Can't cancel auto renew on godaddy domain:
@Jason So that guy saw your post here?
Yeah, sadly they can't post here. Godaddy employees apparently aren't allowed too.
That's a crappy policy. Having no voice for customer service is problematic.
Yeah, but it seems like ML is getting a name
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@thwr said in Can't cancel auto renew on godaddy domain:
@scottalanmiller said in Can't cancel auto renew on godaddy domain:
@Jason said in Can't cancel auto renew on godaddy domain:
@thwr said in Can't cancel auto renew on godaddy domain:
@Jason So that guy saw your post here?
Yeah, sadly they can't post here. Godaddy employees apparently aren't allowed too.
That's a crappy policy. Having no voice for customer service is problematic.
Yeah, but it seems like ML is getting a name
Just a wee bit
