No Outbound calls even TRUNK is registered
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@scottalanmiller. Additionally, from the end of Provider they do see that our TRUNK has not registered on their PBX server but what I have seen on my PBX server, the TRUNK has a Status as " OK "
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@Jimmy_K said in No Outbound calls even TRUNK is registered:
@scottalanmiller. Additionally, from the end of Provider they do see that our TRUNK has not registered on their PBX server but what I have seen on my PBX server, the TRUNK has a Status as " OK "
Might be a firewall or similar setting on their end. That is common.
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@scottalanmiller If Firewall how come I could use X-Lite to make outbound calls?
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@Jimmy_K said in No Outbound calls even TRUNK is registered:
@scottalanmiller If Firewall how come I could use X-Lite to make outbound calls?
Are the two definitely on the same IP address?
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@scottalanmiller It's not. X-lite on my laptop with IP address as 192.168 . 1.123 ( this is not static IP ) and my soft switch is 192.168.1.333 ( static IP ).
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@Jimmy_K said in No Outbound calls even TRUNK is registered:
@scottalanmiller It's not. X-lite on my laptop with IP address as 192.168 . 1.123 ( this is not static IP ) and my soft switch is 192.168.1.333 ( static IP ).
Does the Trunk see them as different IPs? Trunks are often locked to a single IP address.
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@scottalanmiller What do you mean?
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@Jimmy_K This is the setting on my TRUNK
type=peer
username=123456789
secret=xxxxxxxx
host=IP host(11.22.33.44)
fromuser=123456789
fromdomain=host server (sip.domain.com)
context=default
canreinvite=no
insecure=very
qualify=yes
nat=yes
port=5061
dtmfmode=rfc2833
disallow=all
allow=g729 -
@Jimmy_K said in No Outbound calls even TRUNK is registered:
@scottalanmiller What do you mean?
The question is... to the trunk provider, does it look like you are testing with two different devices, or only one.
Can you show the same settings that worked on X-Lite?
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@Jimmy_K I don't know where I can put the Proxy address on soft switch
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Do you have the SIP setup instructions from the trunk provider?
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I don't see the alternative port specified on the working config, only on the one that doesn't work.
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@scottalanmiller They don't use Free PBX server, they use PBX Teles and they provided me the SIP account, not the way of setting TRUNK. The attachment of X-Lite setting that was from their end and I followed, it worked
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@Jimmy_K They have asked me where to put the Proxy address on soft switch, however, I don't know
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@Jimmy_K said in No Outbound calls even TRUNK is registered:
@Jimmy_K They have asked me where to put the Proxy address on soft switch, however, I don't know
I thought that the proxy WAS the soft switch. Maybe we need more details on the architecture.
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@scottalanmiller what exactly do you want to know? I can check with them
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@Jimmy_K said in No Outbound calls even TRUNK is registered:
@scottalanmiller what exactly do you want to know? I can check with them
Well, who has the soft switch and who has the proxy, for example. Is one or both or neither of these on your network?
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@scottalanmiller They are Telco company and they provide me the SIP account even the proxy. I am the party that is owning FreePBX server (soft switch) and use their SIP account from them. This is a direct route connection.
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@Jimmy_K said in No Outbound calls even TRUNK is registered:
@scottalanmiller They are Telco company and they provide me the SIP account even they proxy. I am the party that is owning FreePBX server (soft switch) and use their SIP account from them. This is a direct route connection.
Okay. Let's only call FreePBX, FreePBX or the PBX. It is a soft switch but calling it that at random makes it sound like you have another soft switch in front of your PBX. That makes things way clearer. no one calls FreePBX their soft switch, even if that is the technology under the hood, because its role is as your PBX, not a generic switch.
Why is there a proxy at the telco side that you need to know about? Shouldn't you just connect directly to their proxy as if that is all that their is and they take care of the rest? If they need you to manage setting up their proxy, something seems wrong.
