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    SIP Phone registers no audio...

    IT Discussion
    sip voip telephony yealink yealink t23g freepbx asterisk openvpn vpn rtp
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    • scottalanmillerS
      scottalanmiller
      last edited by

      Added some tags for you there 😉

      1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller
        last edited by

        You have NAT inside of your VPN?

        RamblingBipedR 1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @RamblingBiped
          last edited by

          @RamblingBiped said in SIP Phone registers no audio...:

          This behavior is indicative of RTP port range being blocked, but since everything is being tunneled through a VPN that shouldn't be the case right?

          Correct. This sounds like SIP is working but RTP is not. SIP handles the registration, RTP handles the sound.

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          • scottalanmillerS
            scottalanmiller
            last edited by

            How is "NAT configured"? Are you sure that RTP is going over the network?

            RamblingBipedR 2 Replies Last reply Reply Quote 0
            • RamblingBipedR
              RamblingBiped @scottalanmiller
              last edited by

              @scottalanmiller said in SIP Phone registers no audio...:

              How is "NAT configured"? Are you sure that RTP is going over the network?

              Testing with Wireshark now.

              scottalanmillerS 1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @RamblingBiped
                last edited by

                @RamblingBiped said in SIP Phone registers no audio...:

                @scottalanmiller said in SIP Phone registers no audio...:

                How is "NAT configured"? Are you sure that RTP is going over the network?

                Testing with Wireshark now.

                Okay

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                • RamblingBipedR
                  RamblingBiped @scottalanmiller
                  last edited by

                  @scottalanmiller said in SIP Phone registers no audio...:

                  How is "NAT configured"? Are you sure that RTP is going over the network?

                  NAT is enabled on the extension in FreePBX and I've got UDP 5060 and UDP 10000-30000 forwarded to my PBX at our firewall.

                  I ran wireshark from my PC, which is on the same network as our PBX, and I'm not seeing any UDP traffic in our RTP port range. On the remote extension side of things I shouldn't have to configure anything on the firewall if NAT is working correctly, right? I setup a porf forward range on the external network's firewall I'm using for testing so that it is forwarding UDP 10000-30000 directly to the remote extension. Now outbound calls are working again. I'm confused. I'm not seeing any of the RTP UDP traffic come across wireshark when I'm listening on the external network where my remote phone is connected. I do see RTP UDP traffic on my local network when I make the call to the remote extension.

                  scottalanmillerS 2 Replies Last reply Reply Quote 0
                  • RamblingBipedR
                    RamblingBiped @scottalanmiller
                    last edited by

                    @scottalanmiller said in SIP Phone registers no audio...:

                    You have NAT inside of your VPN?

                    This is with and without the VPN enabled now. The remote extension in the UK has no sound at all, outbound or inbound. My test extension suddenly has no outbound audio unless I forward UDP port range 10000-30000 directly to the remote phone.

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                    • scottalanmillerS
                      scottalanmiller @RamblingBiped
                      last edited by

                      @RamblingBiped said in SIP Phone registers no audio...:

                      NAT is enabled on the extension in FreePBX and I've got UDP 5060 and UDP 10000-30000 forwarded to my PBX at our firewall.

                      But aren't you using a VPN without NAT? Why is NAT enabled?

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                      • scottalanmillerS
                        scottalanmiller @RamblingBiped
                        last edited by

                        @RamblingBiped said in SIP Phone registers no audio...:

                        On the remote extension side of things I shouldn't have to configure anything on the firewall if NAT is working correctly, right?

                        I'm unclear how NAT is involved. NAT is on the firewall you are bypassing, not INSIDE the tunnel you are in, right?

                        RamblingBipedR 1 Reply Last reply Reply Quote 0
                        • RamblingBipedR
                          RamblingBiped @scottalanmiller
                          last edited by

                          @scottalanmiller said in SIP Phone registers no audio...:

                          @RamblingBiped said in SIP Phone registers no audio...:

                          On the remote extension side of things I shouldn't have to configure anything on the firewall if NAT is working correctly, right?

                          I'm unclear how NAT is involved. NAT is on the firewall you are bypassing, not INSIDE the tunnel you are in, right?

                          It worked with NAT enabled when I tested on my side with the VPN. I'll try disabling NAT on the extension and re-enabling the VPN.

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                          • RamblingBipedR
                            RamblingBiped
                            last edited by

                            Here is the guide I followed to get the Yealink T23G to work with OpenVPN: http://www.sunstatetechnology.com/docs/YealinkOpenVPNGuide.pdf

                            When I disable NAT on the extension the phone is unable to register.

                            mlnewsM 1 Reply Last reply Reply Quote 0
                            • mlnewsM
                              mlnews @RamblingBiped
                              last edited by

                              @RamblingBiped said in SIP Phone registers no audio...:

                              Here is the guide I followed to get the Yealink T23G to work with OpenVPN: http://www.sunstatetechnology.com/docs/YealinkOpenVPNGuide.pdf

                              When I disable NAT on the extension the phone is unable to register.

                              Something is wrong there, that sounds like the VPN is not working as there is no NAT when there is a VPN.

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