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    A Mandate to Be Cheap

    Scheduled Pinned Locked Moved IT Discussion
    it business
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    • scottalanmillerS
      scottalanmiller @Dashrender
      last edited by

      @Dashrender said in A Mandate to Be Cheap:

      @scottalanmiller said in A Mandate to Be Cheap:

      @Dashrender said in A Mandate to Be Cheap:

      @dafyre said in A Mandate to Be Cheap:

      This was prevalent for a number of years at my job... As I was leaving, it did not seem to be quite as large of a problem.

      Why is it a problem at all? As long as everyone knows who is the IT decision maker, that's all that matters. That's the person you (I dislike saying this) blame when things don't work because of some decision that was made.

      I agree, I see no problem at all. Not even sure what the perceived one is. Maybe that the IT Managers were not admitting that htey were?

      LOL - exactly - that is the real problem. For example, my boss (or the board) are the ones that make the decision, not me. Therefore the fault is really there's. But they don't see it that way, which of course is crazy... instead they say - hey Dash, that solution that I picked from the ones you provided was shit, this is your fault.

      Part of the issue is likely "letting them call you IT." It's fine, because you ARE IT. But you are not "in charge of IT". Always force the discussion to be that they are YOUR "IT Managers" and never let them state otherwise. Never let them repeat it to other people. Point out, always, to everyone, that you are the in the trenches IT guy, but the IT decisions are those of the IT manager ultimately and you just action them. It's only words, but it goes a long way. Hard to blame IT when everyone realizes who the IT decision maker is.

      Of course, don't present any solution that isn't going to make them ultimately happy. Rule those out. That's important, too.

      1 Reply Last reply Reply Quote 1
      • scottalanmillerS
        scottalanmiller @art_of_shred
        last edited by

        @art_of_shred said in A Mandate to Be Cheap:

        @scottalanmiller said in A Mandate to Be Cheap:

        @art_of_shred said in A Mandate to Be Cheap:

        @scottalanmiller said in A Mandate to Be Cheap:

        @coliver said in A Mandate to Be Cheap:

        @Dashrender said in A Mandate to Be Cheap:

        @scottalanmiller said in A Mandate to Be Cheap:

        @DustinB3403 said in A Mandate to Be Cheap:

        The term cheap to me (and I think others) means it needs to perform to the level that we can still run production (or whatever the use case is) and save more money than what we may have been proposed before.

        That's an undefinable definition. Cheap but not the cheapest, good but not the best for us. So not the best option for the business, but not recklessly cheap. How do you make decisions around that? How do you decide what is "cheap enough" while being "not so bad" but not just choosing "what is best for the financial interest of the business?"

        I'm seriously, without a clear definition but also without the goal of doing what is right for the business... what's the motivator for this? What makes something the lesser choice, but good enough?

        Isn't part of being the best solution also having the lowest cost while still getting all of the needed items from that solution?

        Right, but cheap denotes that you are making sacrifices that would stop you from getting the best solution for you business. At least to me it does.

        Exactly. "Best" is no longer the decision factor... something else is. Anything else, is bad. Cheap is just one of many bad options.

        I think it's important to make the distinction that "best" is not a factor. It is a matrix, unlike "cheap", which is tied to a single factor.

        Best remains a factor... that factor being "the most value to the business goal of profits".

        Value is not a single factor. It's based on multiple factors, ergo it is a matrix.

        I disagree. Only if you leave room for flexible ethics or legality do you really have anything more than one value in a normal business. NTG aside, which does not operate for normal reasons, businesses have one single measurement of success - profits. Everything else is a red herring.

        1 Reply Last reply Reply Quote 0
        • art_of_shredA
          art_of_shred @DustinB3403
          last edited by

          @DustinB3403 said in A Mandate to Be Cheap:

          @art_of_shred said in A Mandate to Be Cheap:

          @DustinB3403 said in A Mandate to Be Cheap:

          @art_of_shred said in A Mandate to Be Cheap:

          @DustinB3403 said in A Mandate to Be Cheap:

          @Dashrender said in A Mandate to Be Cheap:

          @scottalanmiller said in A Mandate to Be Cheap:

          @Dashrender said in A Mandate to Be Cheap:

          @dafyre said in A Mandate to Be Cheap:

          This was prevalent for a number of years at my job... As I was leaving, it did not seem to be quite as large of a problem.

          Why is it a problem at all? As long as everyone knows who is the IT decision maker, that's all that matters. That's the person you (I dislike saying this) blame when things don't work because of some decision that was made.

          I agree, I see no problem at all. Not even sure what the perceived one is. Maybe that the IT Managers were not admitting that htey were?

          LOL - exactly - that is the real problem. For example, my boss (or the board) are the ones that make the decision, not me. Therefore the fault is really there's. But they don't see it that way, which of course is crazy... instead they say - hey Dash, that solution that I picked from the ones you provided was shit, this is your fault.

          I would argue that you shouldn't ever propose a solution that could turn into shit.

          Only provide options that will work, and then the business can't make the "wrong choice" and have wasted money.

          What?!? You must be new at this. Management will seldom let you get away with only providing good options, especially when they dictate your parameters with inane boundaries.

          So the onus of deciding what solutions management gets to "review" is on you to present to management. It's your responsibility to say "That isn't an option, here is why it doesn't meet the needs of the business here, here and here"

          Or whatever reasons. But business reasons should be the reasons that a solution isn't an option.

          Sadly, they still have the authority to select the thing you said was not an option, and only recall that you mentioned it; thus it is your fault.

          So the fault is that the IT department presented the solution that wasn't a good solution at all, and should have never been presented in the first place.

          If management brings up the non-solution, it is again on IT to say that the solution doesn't work for business reasons x,y and z.

          So yes, that is a fault on IT for not providing accurate business reasons to avoid a particular configuration, even if management brings it up.

          It is also managements fault (if they accept the blame or not) for not listening to the IT department in their explaination as to why the solution doesn't work.

          I believe you are missing the point. Remove logic. It has no place here. The boss decides on a solution regardless of anything you suggest. The solution is something related to IT. That means it belongs to you, and so does its failure. Who cares if you did or did not suggest it? Who cares if you had any share in the decision-making process? It's IT. You are IT. Your fault. Done.

          DustinB3403D 1 Reply Last reply Reply Quote 0
          • DustinB3403D
            DustinB3403 @scottalanmiller
            last edited by

            @scottalanmiller said in A Mandate to Be Cheap:

            @DustinB3403 said in A Mandate to Be Cheap:

            @scottalanmiller said in A Mandate to Be Cheap:

            @DustinB3403 said in A Mandate to Be Cheap:

            So the term cheap (generally) means, Find a solution that meets our needs, and boost profits as much as possible.

            Cheap never means that, as I explained. Never.

            I may have missed your explanation, was it something along the lines of "cheap means risking business profits?"

            If so I'd disagree, and you already agreed with that sentiment when I mentioned XO from source versus XOA.

            Cheaper means "less cost to acquire." Nothing further. No implications of good or bad.

            You said cheap, not cheaper. I see where the mix up was. I agree cheaper means lower cost to acquire.

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @art_of_shred
              last edited by

              @art_of_shred said in A Mandate to Be Cheap:

              @DustinB3403 said in A Mandate to Be Cheap:

              @Dashrender said in A Mandate to Be Cheap:

              @DustinB3403 said in A Mandate to Be Cheap:

              @Dashrender said in A Mandate to Be Cheap:

              @scottalanmiller said in A Mandate to Be Cheap:

              @Dashrender said in A Mandate to Be Cheap:

              @dafyre said in A Mandate to Be Cheap:

              This was prevalent for a number of years at my job... As I was leaving, it did not seem to be quite as large of a problem.

              Why is it a problem at all? As long as everyone knows who is the IT decision maker, that's all that matters. That's the person you (I dislike saying this) blame when things don't work because of some decision that was made.

              I agree, I see no problem at all. Not even sure what the perceived one is. Maybe that the IT Managers were not admitting that htey were?

              LOL - exactly - that is the real problem. For example, my boss (or the board) are the ones that make the decision, not me. Therefore the fault is really there's. But they don't see it that way, which of course is crazy... instead they say - hey Dash, that solution that I picked from the ones you provided was shit, this is your fault.

              I would argue that you shouldn't ever propose a solution that could turn into shit.

              Only provide options that will work, and then the business can't make the "wrong choice" and have wasted money.

              Seriously? You've never has a solution that went sideways - for whatever reason? You're a lucky man!

              I wouldn't say I've never had a solution that has gone sideways, but I've only ever supplied solutions that are acceptable and proven to work.

              Rather than going with an off-the wall solutions like using FreeNAS for a file server.

              Sure it could work, but honestly why would any business or IT person consider or do this.

              I think that's the issue. You provide 2 good choices, and then flippantly say something like... "I guess you could do stupid option C, but that would be retarded." Boss chooses option C, obviously, and the subsequent failure is on you.

              Yup, VERY important that you control this.

              1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @art_of_shred
                last edited by

                @art_of_shred said in A Mandate to Be Cheap:

                @DustinB3403 said in A Mandate to Be Cheap:

                @Dashrender said in A Mandate to Be Cheap:

                @scottalanmiller said in A Mandate to Be Cheap:

                @Dashrender said in A Mandate to Be Cheap:

                @dafyre said in A Mandate to Be Cheap:

                This was prevalent for a number of years at my job... As I was leaving, it did not seem to be quite as large of a problem.

                Why is it a problem at all? As long as everyone knows who is the IT decision maker, that's all that matters. That's the person you (I dislike saying this) blame when things don't work because of some decision that was made.

                I agree, I see no problem at all. Not even sure what the perceived one is. Maybe that the IT Managers were not admitting that htey were?

                LOL - exactly - that is the real problem. For example, my boss (or the board) are the ones that make the decision, not me. Therefore the fault is really there's. But they don't see it that way, which of course is crazy... instead they say - hey Dash, that solution that I picked from the ones you provided was shit, this is your fault.

                I would argue that you shouldn't ever propose a solution that could turn into shit.

                Only provide options that will work, and then the business can't make the "wrong choice" and have wasted money.

                What?!? You must be new at this. Management will seldom let you get away with only providing good options, especially when they dictate your parameters with inane boundaries.

                You can always limit your responses to good ones. You can say "there are, of course, bad ideas but it's my job to not recommend them, obviously. But if you want to do things that are not safe, you can always make that decision yourself."

                DashrenderD 1 Reply Last reply Reply Quote 1
                • DustinB3403D
                  DustinB3403 @art_of_shred
                  last edited by

                  @art_of_shred said in A Mandate to Be Cheap:

                  @DustinB3403 said in A Mandate to Be Cheap:

                  @art_of_shred said in A Mandate to Be Cheap:

                  @DustinB3403 said in A Mandate to Be Cheap:

                  @art_of_shred said in A Mandate to Be Cheap:

                  @DustinB3403 said in A Mandate to Be Cheap:

                  @Dashrender said in A Mandate to Be Cheap:

                  @scottalanmiller said in A Mandate to Be Cheap:

                  @Dashrender said in A Mandate to Be Cheap:

                  @dafyre said in A Mandate to Be Cheap:

                  This was prevalent for a number of years at my job... As I was leaving, it did not seem to be quite as large of a problem.

                  Why is it a problem at all? As long as everyone knows who is the IT decision maker, that's all that matters. That's the person you (I dislike saying this) blame when things don't work because of some decision that was made.

                  I agree, I see no problem at all. Not even sure what the perceived one is. Maybe that the IT Managers were not admitting that htey were?

                  LOL - exactly - that is the real problem. For example, my boss (or the board) are the ones that make the decision, not me. Therefore the fault is really there's. But they don't see it that way, which of course is crazy... instead they say - hey Dash, that solution that I picked from the ones you provided was shit, this is your fault.

                  I would argue that you shouldn't ever propose a solution that could turn into shit.

                  Only provide options that will work, and then the business can't make the "wrong choice" and have wasted money.

                  What?!? You must be new at this. Management will seldom let you get away with only providing good options, especially when they dictate your parameters with inane boundaries.

                  So the onus of deciding what solutions management gets to "review" is on you to present to management. It's your responsibility to say "That isn't an option, here is why it doesn't meet the needs of the business here, here and here"

                  Or whatever reasons. But business reasons should be the reasons that a solution isn't an option.

                  Sadly, they still have the authority to select the thing you said was not an option, and only recall that you mentioned it; thus it is your fault.

                  So the fault is that the IT department presented the solution that wasn't a good solution at all, and should have never been presented in the first place.

                  If management brings up the non-solution, it is again on IT to say that the solution doesn't work for business reasons x,y and z.

                  So yes, that is a fault on IT for not providing accurate business reasons to avoid a particular configuration, even if management brings it up.

                  It is also managements fault (if they accept the blame or not) for not listening to the IT department in their explaination as to why the solution doesn't work.

                  I believe you are missing the point. Remove logic. It has no place here. The boss decides on a solution regardless of anything you suggest. The solution is something related to IT. That means it belongs to you, and so does its failure. Who cares if you did or did not suggest it? Who cares if you had any share in the decision-making process? It's IT. You are IT. Your fault. Done.

                  And that is where the CYA process comes in.

                  If management is blindly throwing darts at a board to pick a solution, let them. Just document that process used, and always redirect that blame back, until you find a new position.

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @DustinB3403
                    last edited by

                    @DustinB3403 said in A Mandate to Be Cheap:

                    @art_of_shred said in A Mandate to Be Cheap:

                    @DustinB3403 said in A Mandate to Be Cheap:

                    @Dashrender said in A Mandate to Be Cheap:

                    @scottalanmiller said in A Mandate to Be Cheap:

                    @Dashrender said in A Mandate to Be Cheap:

                    @dafyre said in A Mandate to Be Cheap:

                    This was prevalent for a number of years at my job... As I was leaving, it did not seem to be quite as large of a problem.

                    Why is it a problem at all? As long as everyone knows who is the IT decision maker, that's all that matters. That's the person you (I dislike saying this) blame when things don't work because of some decision that was made.

                    I agree, I see no problem at all. Not even sure what the perceived one is. Maybe that the IT Managers were not admitting that htey were?

                    LOL - exactly - that is the real problem. For example, my boss (or the board) are the ones that make the decision, not me. Therefore the fault is really there's. But they don't see it that way, which of course is crazy... instead they say - hey Dash, that solution that I picked from the ones you provided was shit, this is your fault.

                    I would argue that you shouldn't ever propose a solution that could turn into shit.

                    Only provide options that will work, and then the business can't make the "wrong choice" and have wasted money.

                    What?!? You must be new at this. Management will seldom let you get away with only providing good options, especially when they dictate your parameters with inane boundaries.

                    So the onus of deciding what solutions management gets to "review" is on you to present to management. It's your responsibility to say "That isn't an option, here is why it doesn't meet the needs of the business here, here and here"

                    Or whatever reasons. But business reasons should be the reasons that a solution isn't an option.

                    Exactly, you are the filter. If you are making recommendations, they are YOUR recommendations. Otherwise, you are just being asked to list things regardless of viability... which if so, there is nothing whatsoever to blame you for.

                    art_of_shredA 1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @DustinB3403
                      last edited by

                      @DustinB3403 said in A Mandate to Be Cheap:

                      It is also managements fault (if they accept the blame or not) for not listening to the IT department in their explaination as to why the solution doesn't work.

                      More important than that.... whoever makes this decision IS IT. Period. End of story. Business managers tell IT managers the business needs. Whoever makes technical decisions is IT. No grey area at all. It's that simple.

                      Never let the IT decision makers get away claiming not to be IT.

                      1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @DustinB3403
                        last edited by

                        @DustinB3403 said in A Mandate to Be Cheap:

                        @scottalanmiller said in A Mandate to Be Cheap:

                        @DustinB3403 said in A Mandate to Be Cheap:

                        @scottalanmiller said in A Mandate to Be Cheap:

                        @DustinB3403 said in A Mandate to Be Cheap:

                        So the term cheap (generally) means, Find a solution that meets our needs, and boost profits as much as possible.

                        Cheap never means that, as I explained. Never.

                        I may have missed your explanation, was it something along the lines of "cheap means risking business profits?"

                        If so I'd disagree, and you already agreed with that sentiment when I mentioned XO from source versus XOA.

                        Cheaper means "less cost to acquire." Nothing further. No implications of good or bad.

                        You said cheap, not cheaper. I see where the mix up was. I agree cheaper means lower cost to acquire.

                        I said originally that we were prioritizing cheap. Once it is prioritized, cheapest is the only possible outcome. I stated that before. And I asked how "cheap" could mean anything else.

                        1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @DustinB3403
                          last edited by

                          @DustinB3403 said in A Mandate to Be Cheap:

                          @art_of_shred said in A Mandate to Be Cheap:

                          @DustinB3403 said in A Mandate to Be Cheap:

                          @art_of_shred said in A Mandate to Be Cheap:

                          @DustinB3403 said in A Mandate to Be Cheap:

                          @art_of_shred said in A Mandate to Be Cheap:

                          @DustinB3403 said in A Mandate to Be Cheap:

                          @Dashrender said in A Mandate to Be Cheap:

                          @scottalanmiller said in A Mandate to Be Cheap:

                          @Dashrender said in A Mandate to Be Cheap:

                          @dafyre said in A Mandate to Be Cheap:

                          This was prevalent for a number of years at my job... As I was leaving, it did not seem to be quite as large of a problem.

                          Why is it a problem at all? As long as everyone knows who is the IT decision maker, that's all that matters. That's the person you (I dislike saying this) blame when things don't work because of some decision that was made.

                          I agree, I see no problem at all. Not even sure what the perceived one is. Maybe that the IT Managers were not admitting that htey were?

                          LOL - exactly - that is the real problem. For example, my boss (or the board) are the ones that make the decision, not me. Therefore the fault is really there's. But they don't see it that way, which of course is crazy... instead they say - hey Dash, that solution that I picked from the ones you provided was shit, this is your fault.

                          I would argue that you shouldn't ever propose a solution that could turn into shit.

                          Only provide options that will work, and then the business can't make the "wrong choice" and have wasted money.

                          What?!? You must be new at this. Management will seldom let you get away with only providing good options, especially when they dictate your parameters with inane boundaries.

                          So the onus of deciding what solutions management gets to "review" is on you to present to management. It's your responsibility to say "That isn't an option, here is why it doesn't meet the needs of the business here, here and here"

                          Or whatever reasons. But business reasons should be the reasons that a solution isn't an option.

                          Sadly, they still have the authority to select the thing you said was not an option, and only recall that you mentioned it; thus it is your fault.

                          So the fault is that the IT department presented the solution that wasn't a good solution at all, and should have never been presented in the first place.

                          If management brings up the non-solution, it is again on IT to say that the solution doesn't work for business reasons x,y and z.

                          So yes, that is a fault on IT for not providing accurate business reasons to avoid a particular configuration, even if management brings it up.

                          It is also managements fault (if they accept the blame or not) for not listening to the IT department in their explaination as to why the solution doesn't work.

                          I believe you are missing the point. Remove logic. It has no place here. The boss decides on a solution regardless of anything you suggest. The solution is something related to IT. That means it belongs to you, and so does its failure. Who cares if you did or did not suggest it? Who cares if you had any share in the decision-making process? It's IT. You are IT. Your fault. Done.

                          And that is where the CYA process comes in.

                          If management is blindly throwing darts at a board to pick a solution, let them. Just document that process used, and always redirect that blame back, until you find a new position.

                          And point out across the board that the person throwing the darts is the IT manager, regardless of title.

                          DustinB3403D 1 Reply Last reply Reply Quote 1
                          • art_of_shredA
                            art_of_shred @scottalanmiller
                            last edited by

                            @scottalanmiller said in A Mandate to Be Cheap:

                            @DustinB3403 said in A Mandate to Be Cheap:

                            @art_of_shred said in A Mandate to Be Cheap:

                            @DustinB3403 said in A Mandate to Be Cheap:

                            @Dashrender said in A Mandate to Be Cheap:

                            @scottalanmiller said in A Mandate to Be Cheap:

                            @Dashrender said in A Mandate to Be Cheap:

                            @dafyre said in A Mandate to Be Cheap:

                            This was prevalent for a number of years at my job... As I was leaving, it did not seem to be quite as large of a problem.

                            Why is it a problem at all? As long as everyone knows who is the IT decision maker, that's all that matters. That's the person you (I dislike saying this) blame when things don't work because of some decision that was made.

                            I agree, I see no problem at all. Not even sure what the perceived one is. Maybe that the IT Managers were not admitting that htey were?

                            LOL - exactly - that is the real problem. For example, my boss (or the board) are the ones that make the decision, not me. Therefore the fault is really there's. But they don't see it that way, which of course is crazy... instead they say - hey Dash, that solution that I picked from the ones you provided was shit, this is your fault.

                            I would argue that you shouldn't ever propose a solution that could turn into shit.

                            Only provide options that will work, and then the business can't make the "wrong choice" and have wasted money.

                            What?!? You must be new at this. Management will seldom let you get away with only providing good options, especially when they dictate your parameters with inane boundaries.

                            So the onus of deciding what solutions management gets to "review" is on you to present to management. It's your responsibility to say "That isn't an option, here is why it doesn't meet the needs of the business here, here and here"

                            Or whatever reasons. But business reasons should be the reasons that a solution isn't an option.

                            Exactly, you are the filter. If you are making recommendations, they are YOUR recommendations. Otherwise, you are just being asked to list things regardless of viability... which if so, there is nothing whatsoever to blame you for.

                            I can't argue with that. However, having something legit to blame someone for doesn't have to be part of the equation when you just feel like passing blame. I'm not calling it legit, just saying that happens in the real world. I'm not saying you can't win in a court of law; I'm saying that it's not worth the effort to fight a battle you aren't going to win with a boss or owner in a SMB employment scenario.

                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                            • DustinB3403D
                              DustinB3403 @scottalanmiller
                              last edited by

                              @scottalanmiller said in A Mandate to Be Cheap:

                              @DustinB3403 said in A Mandate to Be Cheap:

                              @art_of_shred said in A Mandate to Be Cheap:

                              @DustinB3403 said in A Mandate to Be Cheap:

                              @art_of_shred said in A Mandate to Be Cheap:

                              @DustinB3403 said in A Mandate to Be Cheap:

                              @art_of_shred said in A Mandate to Be Cheap:

                              @DustinB3403 said in A Mandate to Be Cheap:

                              @Dashrender said in A Mandate to Be Cheap:

                              @scottalanmiller said in A Mandate to Be Cheap:

                              @Dashrender said in A Mandate to Be Cheap:

                              @dafyre said in A Mandate to Be Cheap:

                              This was prevalent for a number of years at my job... As I was leaving, it did not seem to be quite as large of a problem.

                              Why is it a problem at all? As long as everyone knows who is the IT decision maker, that's all that matters. That's the person you (I dislike saying this) blame when things don't work because of some decision that was made.

                              I agree, I see no problem at all. Not even sure what the perceived one is. Maybe that the IT Managers were not admitting that htey were?

                              LOL - exactly - that is the real problem. For example, my boss (or the board) are the ones that make the decision, not me. Therefore the fault is really there's. But they don't see it that way, which of course is crazy... instead they say - hey Dash, that solution that I picked from the ones you provided was shit, this is your fault.

                              I would argue that you shouldn't ever propose a solution that could turn into shit.

                              Only provide options that will work, and then the business can't make the "wrong choice" and have wasted money.

                              What?!? You must be new at this. Management will seldom let you get away with only providing good options, especially when they dictate your parameters with inane boundaries.

                              So the onus of deciding what solutions management gets to "review" is on you to present to management. It's your responsibility to say "That isn't an option, here is why it doesn't meet the needs of the business here, here and here"

                              Or whatever reasons. But business reasons should be the reasons that a solution isn't an option.

                              Sadly, they still have the authority to select the thing you said was not an option, and only recall that you mentioned it; thus it is your fault.

                              So the fault is that the IT department presented the solution that wasn't a good solution at all, and should have never been presented in the first place.

                              If management brings up the non-solution, it is again on IT to say that the solution doesn't work for business reasons x,y and z.

                              So yes, that is a fault on IT for not providing accurate business reasons to avoid a particular configuration, even if management brings it up.

                              It is also managements fault (if they accept the blame or not) for not listening to the IT department in their explaination as to why the solution doesn't work.

                              I believe you are missing the point. Remove logic. It has no place here. The boss decides on a solution regardless of anything you suggest. The solution is something related to IT. That means it belongs to you, and so does its failure. Who cares if you did or did not suggest it? Who cares if you had any share in the decision-making process? It's IT. You are IT. Your fault. Done.

                              And that is where the CYA process comes in.

                              If management is blindly throwing darts at a board to pick a solution, let them. Just document that process used, and always redirect that blame back, until you find a new position.

                              And point out across the board that the person throwing the darts is the IT manager, regardless of title.

                              Yep.

                              1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @art_of_shred
                                last edited by

                                @art_of_shred said in A Mandate to Be Cheap:

                                @scottalanmiller said in A Mandate to Be Cheap:

                                @DustinB3403 said in A Mandate to Be Cheap:

                                @art_of_shred said in A Mandate to Be Cheap:

                                @DustinB3403 said in A Mandate to Be Cheap:

                                @Dashrender said in A Mandate to Be Cheap:

                                @scottalanmiller said in A Mandate to Be Cheap:

                                @Dashrender said in A Mandate to Be Cheap:

                                @dafyre said in A Mandate to Be Cheap:

                                This was prevalent for a number of years at my job... As I was leaving, it did not seem to be quite as large of a problem.

                                Why is it a problem at all? As long as everyone knows who is the IT decision maker, that's all that matters. That's the person you (I dislike saying this) blame when things don't work because of some decision that was made.

                                I agree, I see no problem at all. Not even sure what the perceived one is. Maybe that the IT Managers were not admitting that htey were?

                                LOL - exactly - that is the real problem. For example, my boss (or the board) are the ones that make the decision, not me. Therefore the fault is really there's. But they don't see it that way, which of course is crazy... instead they say - hey Dash, that solution that I picked from the ones you provided was shit, this is your fault.

                                I would argue that you shouldn't ever propose a solution that could turn into shit.

                                Only provide options that will work, and then the business can't make the "wrong choice" and have wasted money.

                                What?!? You must be new at this. Management will seldom let you get away with only providing good options, especially when they dictate your parameters with inane boundaries.

                                So the onus of deciding what solutions management gets to "review" is on you to present to management. It's your responsibility to say "That isn't an option, here is why it doesn't meet the needs of the business here, here and here"

                                Or whatever reasons. But business reasons should be the reasons that a solution isn't an option.

                                Exactly, you are the filter. If you are making recommendations, they are YOUR recommendations. Otherwise, you are just being asked to list things regardless of viability... which if so, there is nothing whatsoever to blame you for.

                                I can't argue with that. However, having something legit to blame someone for doesn't have to be part of the equation when you just feel like passing blame. I'm not calling it legit, just saying that happens in the real world. I'm not saying you can't win in a court of law; I'm saying that it's not worth the effort to fight a battle you aren't going to win with a boss or owner in a SMB employment scenario.

                                Of course, BUT you can manage things better or worse. How options are presented, which ones are presented, how they are documented, how the decision is labeled... these things really matter, even to crazy, irrational owners.

                                DustinB3403D DashrenderD 2 Replies Last reply Reply Quote 1
                                • DashrenderD
                                  Dashrender @art_of_shred
                                  last edited by

                                  @art_of_shred said in A Mandate to Be Cheap:

                                  @DustinB3403 said in A Mandate to Be Cheap:

                                  @art_of_shred said in A Mandate to Be Cheap:

                                  @DustinB3403 said in A Mandate to Be Cheap:

                                  @Dashrender said in A Mandate to Be Cheap:

                                  @scottalanmiller said in A Mandate to Be Cheap:

                                  @Dashrender said in A Mandate to Be Cheap:

                                  @dafyre said in A Mandate to Be Cheap:

                                  This was prevalent for a number of years at my job... As I was leaving, it did not seem to be quite as large of a problem.

                                  Why is it a problem at all? As long as everyone knows who is the IT decision maker, that's all that matters. That's the person you (I dislike saying this) blame when things don't work because of some decision that was made.

                                  I agree, I see no problem at all. Not even sure what the perceived one is. Maybe that the IT Managers were not admitting that htey were?

                                  LOL - exactly - that is the real problem. For example, my boss (or the board) are the ones that make the decision, not me. Therefore the fault is really there's. But they don't see it that way, which of course is crazy... instead they say - hey Dash, that solution that I picked from the ones you provided was shit, this is your fault.

                                  I would argue that you shouldn't ever propose a solution that could turn into shit.

                                  Only provide options that will work, and then the business can't make the "wrong choice" and have wasted money.

                                  What?!? You must be new at this. Management will seldom let you get away with only providing good options, especially when they dictate your parameters with inane boundaries.

                                  So the onus of deciding what solutions management gets to "review" is on you to present to management. It's your responsibility to say "That isn't an option, here is why it doesn't meet the needs of the business here, here and here"

                                  Or whatever reasons. But business reasons should be the reasons that a solution isn't an option.

                                  Sadly, they still have the authority to select the thing you said was not an option, and only recall that you mentioned it; thus it is your fault.

                                  Here Here!

                                  I suffer this problem - I present two options, say which one I really want, and they say - really, there is no other option? I know Bill down at BB can sell me xyz for half that price - then you do what Dustin explains, and they still pill Bill's solution and blame you when it doesn't work, and in my example, it was their mention.

                                  scottalanmillerS 1 Reply Last reply Reply Quote 1
                                  • DashrenderD
                                    Dashrender @scottalanmiller
                                    last edited by

                                    @scottalanmiller said in A Mandate to Be Cheap:

                                    @DustinB3403 said in A Mandate to Be Cheap:

                                    @scottalanmiller said in A Mandate to Be Cheap:

                                    @DustinB3403 said in A Mandate to Be Cheap:

                                    So the term cheap (generally) means, Find a solution that meets our needs, and boost profits as much as possible.

                                    Cheap never means that, as I explained. Never.

                                    I may have missed your explanation, was it something along the lines of "cheap means risking business profits?"

                                    If so I'd disagree, and you already agreed with that sentiment when I mentioned XO from source versus XOA.

                                    Cheaper means "less cost to acquire." Nothing further. No implications of good or bad.

                                    Then the situation already failed, because it didn't take the whole picture into account.

                                    scottalanmillerS 1 Reply Last reply Reply Quote 1
                                    • scottalanmillerS
                                      scottalanmiller @Dashrender
                                      last edited by

                                      @Dashrender said in A Mandate to Be Cheap:

                                      @art_of_shred said in A Mandate to Be Cheap:

                                      @DustinB3403 said in A Mandate to Be Cheap:

                                      @art_of_shred said in A Mandate to Be Cheap:

                                      @DustinB3403 said in A Mandate to Be Cheap:

                                      @Dashrender said in A Mandate to Be Cheap:

                                      @scottalanmiller said in A Mandate to Be Cheap:

                                      @Dashrender said in A Mandate to Be Cheap:

                                      @dafyre said in A Mandate to Be Cheap:

                                      This was prevalent for a number of years at my job... As I was leaving, it did not seem to be quite as large of a problem.

                                      Why is it a problem at all? As long as everyone knows who is the IT decision maker, that's all that matters. That's the person you (I dislike saying this) blame when things don't work because of some decision that was made.

                                      I agree, I see no problem at all. Not even sure what the perceived one is. Maybe that the IT Managers were not admitting that htey were?

                                      LOL - exactly - that is the real problem. For example, my boss (or the board) are the ones that make the decision, not me. Therefore the fault is really there's. But they don't see it that way, which of course is crazy... instead they say - hey Dash, that solution that I picked from the ones you provided was shit, this is your fault.

                                      I would argue that you shouldn't ever propose a solution that could turn into shit.

                                      Only provide options that will work, and then the business can't make the "wrong choice" and have wasted money.

                                      What?!? You must be new at this. Management will seldom let you get away with only providing good options, especially when they dictate your parameters with inane boundaries.

                                      So the onus of deciding what solutions management gets to "review" is on you to present to management. It's your responsibility to say "That isn't an option, here is why it doesn't meet the needs of the business here, here and here"

                                      Or whatever reasons. But business reasons should be the reasons that a solution isn't an option.

                                      Sadly, they still have the authority to select the thing you said was not an option, and only recall that you mentioned it; thus it is your fault.

                                      Here Here!

                                      I suffer this problem - I present two options, say which one I really want, and they say - really, there is no other option? I know Bill down at BB can sell me xyz for half that price - then you do what Dustin explains, and they still pill Bill's solution and blame you when it doesn't work, and in my example, it was their mention.

                                      Right, the issue here is defining "option".

                                      Is there another option?

                                      No, none that I know of that I could in good conscious recommend without knowing that I was setting you, the IT decision manager, up for failure.

                                      DashrenderD 1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @Dashrender
                                        last edited by

                                        @Dashrender said in A Mandate to Be Cheap:

                                        @scottalanmiller said in A Mandate to Be Cheap:

                                        @DustinB3403 said in A Mandate to Be Cheap:

                                        @scottalanmiller said in A Mandate to Be Cheap:

                                        @DustinB3403 said in A Mandate to Be Cheap:

                                        So the term cheap (generally) means, Find a solution that meets our needs, and boost profits as much as possible.

                                        Cheap never means that, as I explained. Never.

                                        I may have missed your explanation, was it something along the lines of "cheap means risking business profits?"

                                        If so I'd disagree, and you already agreed with that sentiment when I mentioned XO from source versus XOA.

                                        Cheaper means "less cost to acquire." Nothing further. No implications of good or bad.

                                        Then the situation already failed, because it didn't take the whole picture into account.

                                        So you've grasped my point 🙂

                                        1 Reply Last reply Reply Quote 0
                                        • DustinB3403D
                                          DustinB3403 @scottalanmiller
                                          last edited by DustinB3403

                                          @scottalanmiller said in A Mandate to Be Cheap:

                                          @art_of_shred said in A Mandate to Be Cheap:

                                          @scottalanmiller said in A Mandate to Be Cheap:

                                          @DustinB3403 said in A Mandate to Be Cheap:

                                          @art_of_shred said in A Mandate to Be Cheap:

                                          @DustinB3403 said in A Mandate to Be Cheap:

                                          @Dashrender said in A Mandate to Be Cheap:

                                          @scottalanmiller said in A Mandate to Be Cheap:

                                          @Dashrender said in A Mandate to Be Cheap:

                                          @dafyre said in A Mandate to Be Cheap:

                                          This was prevalent for a number of years at my job... As I was leaving, it did not seem to be quite as large of a problem.

                                          Why is it a problem at all? As long as everyone knows who is the IT decision maker, that's all that matters. That's the person you (I dislike saying this) blame when things don't work because of some decision that was made.

                                          I agree, I see no problem at all. Not even sure what the perceived one is. Maybe that the IT Managers were not admitting that htey were?

                                          LOL - exactly - that is the real problem. For example, my boss (or the board) are the ones that make the decision, not me. Therefore the fault is really there's. But they don't see it that way, which of course is crazy... instead they say - hey Dash, that solution that I picked from the ones you provided was shit, this is your fault.

                                          I would argue that you shouldn't ever propose a solution that could turn into shit.

                                          Only provide options that will work, and then the business can't make the "wrong choice" and have wasted money.

                                          What?!? You must be new at this. Management will seldom let you get away with only providing good options, especially when they dictate your parameters with inane boundaries.

                                          So the onus of deciding what solutions management gets to "review" is on you to present to management. It's your responsibility to say "That isn't an option, here is why it doesn't meet the needs of the business here, here and here"

                                          Or whatever reasons. But business reasons should be the reasons that a solution isn't an option.

                                          Exactly, you are the filter. If you are making recommendations, they are YOUR recommendations. Otherwise, you are just being asked to list things regardless of viability... which if so, there is nothing whatsoever to blame you for.

                                          I can't argue with that. However, having something legit to blame someone for doesn't have to be part of the equation when you just feel like passing blame. I'm not calling it legit, just saying that happens in the real world. I'm not saying you can't win in a court of law; I'm saying that it's not worth the effort to fight a battle you aren't going to win with a boss or owner in a SMB employment scenario.

                                          Of course, BUT you can manage things better or worse. How options are presented, which ones are presented, how they are documented, how the decision is labeled... these things really matter, even to crazy, irrational owners.

                                          This is where the topic always turns to, how well documented was this decision process? Was it clear to everyone involved that the solution doesn't meet the needs? What was the driving factor for the final decision, did ownership go out and purchase it and then say "make it work"?

                                          If conversations like this occur and don't start with clear and simple understanding / explanations then the failure was on the filter (IT).

                                          If the filter is working, but being bypassed (or removed entirely) then there was no care for the business use.

                                          Just a desire to spend money.

                                          1 Reply Last reply Reply Quote 0
                                          • DashrenderD
                                            Dashrender @scottalanmiller
                                            last edited by

                                            @scottalanmiller said in A Mandate to Be Cheap:

                                            @art_of_shred said in A Mandate to Be Cheap:

                                            @DustinB3403 said in A Mandate to Be Cheap:

                                            @Dashrender said in A Mandate to Be Cheap:

                                            @scottalanmiller said in A Mandate to Be Cheap:

                                            @Dashrender said in A Mandate to Be Cheap:

                                            @dafyre said in A Mandate to Be Cheap:

                                            This was prevalent for a number of years at my job... As I was leaving, it did not seem to be quite as large of a problem.

                                            Why is it a problem at all? As long as everyone knows who is the IT decision maker, that's all that matters. That's the person you (I dislike saying this) blame when things don't work because of some decision that was made.

                                            I agree, I see no problem at all. Not even sure what the perceived one is. Maybe that the IT Managers were not admitting that htey were?

                                            LOL - exactly - that is the real problem. For example, my boss (or the board) are the ones that make the decision, not me. Therefore the fault is really there's. But they don't see it that way, which of course is crazy... instead they say - hey Dash, that solution that I picked from the ones you provided was shit, this is your fault.

                                            I would argue that you shouldn't ever propose a solution that could turn into shit.

                                            Only provide options that will work, and then the business can't make the "wrong choice" and have wasted money.

                                            What?!? You must be new at this. Management will seldom let you get away with only providing good options, especially when they dictate your parameters with inane boundaries.

                                            You can always limit your responses to good ones. You can say "there are, of course, bad ideas but it's my job to not recommend them, obviously. But if you want to do things that are not safe, you can always make that decision yourself."

                                            While I love the frankness of that statement - and love to pretend that I'm that frank in general - OK I am, but not to the one who signs my paycheck. It's rare that you could say that to your manager and not have them severely dislike you, possibly to the point of firing you. Why? because they are emotional and want to be hand held.

                                            DustinB3403D scottalanmillerS 2 Replies Last reply Reply Quote 1
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