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    Lanier LD117 scan uploads are slow when NetBIOS disabled on remote share

    IT Discussion
    lanier lanier ld117 netbios scanning
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    • IRJI
      IRJ
      last edited by

      @cnewman we need your programming skills!

      1 Reply Last reply Reply Quote 2
      • DashrenderD
        Dashrender @JaredBusch
        last edited by Dashrender

        @JaredBusch said in Lanier LD117 scan uploads are slow when NetBIOS disabled on remote share:

        Did you actually do a full power cycle on the copier? I would guess the netbios setting did not fully apply.

        After making the NetBIOS change, nope, I'll do that now - good idea.

        I rebooted it earlier, but not after the NetBIOS change.

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        • DashrenderD
          Dashrender
          last edited by

          No change after rebooting.

          This is just another larger picture of the window of options from above, no changes.

          https://i.imgur.com/c9vhjjf.png

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          • DustinB3403D
            DustinB3403
            last edited by

            Is this across subnets? According to a few links I'm able to find NetBIOS has been hardened which effectively breaks scanning.

            Link 1
            Link 2

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            • DashrenderD
              Dashrender
              last edited by

              Nope, all on the same subnet.

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              • J
                Jason Banned
                last edited by

                You are using IP of the SMB share not the hostname? if if using the hostname make sure it's FQDN not the NetBios hostname it tries WINS lookup before doing DNS and appending the search domain like that which will slow down the lookup. I'd just use IP.

                Here we scan to email with our Ricoh's though.

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                • DashrenderD
                  Dashrender
                  last edited by Dashrender

                  When I added DNS entries a week ago to fix the name resolution problem, I changed all the \\servername\sharename\folder into \\servername.FQDN\sharename\foldername

                  WINS is disabled (there are no IPs listed in the printers settings).

                  Once the user returned and complained about the slowness, I setup a new connection with just \\servername\sharename\folder and \\IP Address\sharename\folder both of which provided the same delays.

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                  • DashrenderD
                    Dashrender
                    last edited by

                    I'm about to hit up one of my other machines and see if it's doing the same thing.

                    This image shows that all three machines, all are LD117 MFPs, have different versions of firmware throughout the gambit of firmwares these machines have.
                    https://i.imgur.com/VCpOSsR.png

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                    • momurdaM
                      momurda
                      last edited by

                      Sounds like it is time for wireshark to see what traffic it is actually sending.

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                      • DashrenderD
                        Dashrender
                        last edited by

                        OK all three machines have the same slow behavior.

                        Might try wireshark tomorrow.

                        JaredBuschJ 1 Reply Last reply Reply Quote 0
                        • JaredBuschJ
                          JaredBusch @Dashrender
                          last edited by JaredBusch

                          @Dashrender said in Lanier LD117 scan uploads are slow when NetBIOS disabled on remote share:

                          OK all three machines have the same slow behavior.

                          Might try wireshark tomorrow.

                          Or just try putting it in with the IP first and see if the problem goes away.

                          \\1.2.3.4\share\path\here

                          DashrenderD 1 Reply Last reply Reply Quote 2
                          • DashrenderD
                            Dashrender @JaredBusch
                            last edited by Dashrender

                            @JaredBusch said in Lanier LD117 scan uploads are slow when NetBIOS disabled on remote share:

                            @Dashrender said in Lanier LD117 scan uploads are slow when NetBIOS disabled on remote share:

                            OK all three machines have the same slow behavior.

                            Might try wireshark tomorrow.

                            Or just try putting it in with the IP first and see if the problem goes away.

                            \\1.2.3.4\share\path\here

                            @Dashrender said in Lanier LD117 scan uploads are slow when NetBIOS disabled on remote share:

                            Once the user returned and complained about the slowness, I setup a new connection with just
                            \\servername\sharename\folder
                            and
                            \\IP Address\sharename\folder
                            both of which provided the same delays.

                            Edited for clarification.

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                            • J
                              Jason Banned
                              last edited by

                              This is not a NetBIOS issue then..

                              DashrenderD 1 Reply Last reply Reply Quote 0
                              • DashrenderD
                                Dashrender @Jason
                                last edited by

                                @Jason said in Lanier LD117 scan uploads are slow when NetBIOS disabled on remote share:

                                This is not a NetBIOS issue then..

                                While you might have assumed I said that it was, The symptom only showed itself after this change was made. Before the user went on vacation and while she was gone, the only change that was made was that NetBIOS was disabled, and DNS added to the printer along with putting FQDN in the SMB paths for the fileshare location.

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