Most Workstations Don't Ping But Are Connected - Some Network Apps Are Locking Up
-
@dafyre said in Most Workstations Don't Ping But Are Connected - Some Network Apps Are Locking Up:
@garak0410 said in Most Workstations Don't Ping But Are Connected - Some Network Apps Are Locking Up:
@dafyre said in Most Workstations Don't Ping But Are Connected - Some Network Apps Are Locking Up:
@garak0410 said in Most Workstations Don't Ping But Are Connected - Some Network Apps Are Locking Up:
@garak0410 said in Most Workstations Don't Ping But Are Connected - Some Network Apps Are Locking Up:
@dafyre said in Most Workstations Don't Ping But Are Connected - Some Network Apps Are Locking Up:
What happens with estimating02 if you try to ping the DHCP, DNS, or AD servers? Is that what is not working?
I will go try right now...and again, only picking on estimating02 because the user is out today...over half our PC's are having this "not pining" problem and those same users are having that one program randomly lock up when doing heavy writing to a network share.
Estimating02 CAN ping the Domain Controller, DHCP/DNS Server and File Server.
The Domain Controller, DHCP/DNS Server and File Server cannot ping Estimating02.From the Domain Controller ...
nslookup estimating02.yourdomain.local and ensure the IP it returns matches with estimating02's actual IP?
Server: localhost
Address: ::1Name: estimating02.domainname.local
Address: shows correct IP addressIs Estimating02 able to surf the internet without issues, and it only has problems accessing SMB file shares / in-house stuff?
Or is the only problem when this one application tries to do stuff?
Estimating02 is only having the problem where the program MBS (which writes heavily to a network share) will just lock up at random during writing. (side note...even PC's that ping are having this random lockup issue). It is the one application that is having the problem. We use Microsoft Dynamic's (on a VM on a second virtual host) and had no issues...
No internet surfing problems for estimating02.
And a reminder...on the PC's that I can't ping, and I am sure it stands to reason, I can no longer access their C$ as a Domain Admin.
-
@garak0410 said in Most Workstations Don't Ping But Are Connected - Some Network Apps Are Locking Up:
@dafyre said in Most Workstations Don't Ping But Are Connected - Some Network Apps Are Locking Up:
@garak0410 said in Most Workstations Don't Ping But Are Connected - Some Network Apps Are Locking Up:
@dafyre said in Most Workstations Don't Ping But Are Connected - Some Network Apps Are Locking Up:
@garak0410 said in Most Workstations Don't Ping But Are Connected - Some Network Apps Are Locking Up:
@garak0410 said in Most Workstations Don't Ping But Are Connected - Some Network Apps Are Locking Up:
@dafyre said in Most Workstations Don't Ping But Are Connected - Some Network Apps Are Locking Up:
What happens with estimating02 if you try to ping the DHCP, DNS, or AD servers? Is that what is not working?
I will go try right now...and again, only picking on estimating02 because the user is out today...over half our PC's are having this "not pining" problem and those same users are having that one program randomly lock up when doing heavy writing to a network share.
Estimating02 CAN ping the Domain Controller, DHCP/DNS Server and File Server.
The Domain Controller, DHCP/DNS Server and File Server cannot ping Estimating02.From the Domain Controller ...
nslookup estimating02.yourdomain.local and ensure the IP it returns matches with estimating02's actual IP?
Server: localhost
Address: ::1Name: estimating02.domainname.local
Address: shows correct IP addressIs Estimating02 able to surf the internet without issues, and it only has problems accessing SMB file shares / in-house stuff?
Or is the only problem when this one application tries to do stuff?
Estimating02 is only having the problem where the program MBS (which writes heavily to a network share) will just lock up at random during writing. (side note...even PC's that ping are having this random lockup issue). It is the one application that is having the problem. We use Microsoft Dynamic's (on a VM on a second virtual host) and had no issues...
No internet surfing problems for estimating02.
And a reminder...on the PC's that I can't ping, and I am sure it stands to reason, I can no longer access their C$ as a Domain Admin.
So the issue with MBS started after you uninstalled Symantec?
Have you run one of the Symantec uninstaller / cleanup tools on this system and not just removed it from Add/Remove Programs?
-
@dafyre said in Most Workstations Don't Ping But Are Connected - Some Network Apps Are Locking Up:
@garak0410 said in Most Workstations Don't Ping But Are Connected - Some Network Apps Are Locking Up:
@dafyre said in Most Workstations Don't Ping But Are Connected - Some Network Apps Are Locking Up:
@garak0410 said in Most Workstations Don't Ping But Are Connected - Some Network Apps Are Locking Up:
@dafyre said in Most Workstations Don't Ping But Are Connected - Some Network Apps Are Locking Up:
@garak0410 said in Most Workstations Don't Ping But Are Connected - Some Network Apps Are Locking Up:
@garak0410 said in Most Workstations Don't Ping But Are Connected - Some Network Apps Are Locking Up:
@dafyre said in Most Workstations Don't Ping But Are Connected - Some Network Apps Are Locking Up:
What happens with estimating02 if you try to ping the DHCP, DNS, or AD servers? Is that what is not working?
I will go try right now...and again, only picking on estimating02 because the user is out today...over half our PC's are having this "not pining" problem and those same users are having that one program randomly lock up when doing heavy writing to a network share.
Estimating02 CAN ping the Domain Controller, DHCP/DNS Server and File Server.
The Domain Controller, DHCP/DNS Server and File Server cannot ping Estimating02.From the Domain Controller ...
nslookup estimating02.yourdomain.local and ensure the IP it returns matches with estimating02's actual IP?
Server: localhost
Address: ::1Name: estimating02.domainname.local
Address: shows correct IP addressIs Estimating02 able to surf the internet without issues, and it only has problems accessing SMB file shares / in-house stuff?
Or is the only problem when this one application tries to do stuff?
Estimating02 is only having the problem where the program MBS (which writes heavily to a network share) will just lock up at random during writing. (side note...even PC's that ping are having this random lockup issue). It is the one application that is having the problem. We use Microsoft Dynamic's (on a VM on a second virtual host) and had no issues...
No internet surfing problems for estimating02.
And a reminder...on the PC's that I can't ping, and I am sure it stands to reason, I can no longer access their C$ as a Domain Admin.
So the issue with MBS started after you uninstalled Symantec?
Have you run one of the Symantec uninstaller / cleanup tools on this system and not just removed it from Add/Remove Programs?
Not yet as Symantec says I need to open a support ticket and can't freely download it...I do think it is from removing Symantec from the Domain Controller and File Server...what it left in its wake...I'll open a ticket with them...I've also enlisted the help of WebRoot too to see if they could shed light on it...
Love being in a SOLO IT shop but these are the days I wish I had a team...thankful for everyone here on ML!
-
@garak0410 said in Most Workstations Don't Ping But Are Connected - Some Network Apps Are Locking Up:
@dafyre said in Most Workstations Don't Ping But Are Connected - Some Network Apps Are Locking Up:
What happens with estimating02 if you try to ping the DHCP, DNS, or AD servers? Is that what is not working?
I will go try right now...and again, only picking on estimating02 because the user is out today...over half our PC's are having this "not pining" problem and those same users are having that one program randomly lock up when doing heavy writing to a network share.
Look in your DNS server to see if machines have more than one IP registered... sounds like your machine did.
-
@Dashrender said in Most Workstations Don't Ping But Are Connected - Some Network Apps Are Locking Up:
@garak0410 said in Most Workstations Don't Ping But Are Connected - Some Network Apps Are Locking Up:
@dafyre said in Most Workstations Don't Ping But Are Connected - Some Network Apps Are Locking Up:
What happens with estimating02 if you try to ping the DHCP, DNS, or AD servers? Is that what is not working?
I will go try right now...and again, only picking on estimating02 because the user is out today...over half our PC's are having this "not pining" problem and those same users are having that one program randomly lock up when doing heavy writing to a network share.
Look in your DNS server to see if machines have more than one IP registered... sounds like your machine did.
Looking at DNS manager everything looks good in the Forward and Reverse Lookup Zones... none of the affected PC's have duplicate IP's assigned...any other place I should look?
-
@garak0410 said in Most Workstations Don't Ping But Are Connected - Some Network Apps Are Locking Up:
@Dashrender said in Most Workstations Don't Ping But Are Connected - Some Network Apps Are Locking Up:
@garak0410 said in Most Workstations Don't Ping But Are Connected - Some Network Apps Are Locking Up:
@dafyre said in Most Workstations Don't Ping But Are Connected - Some Network Apps Are Locking Up:
What happens with estimating02 if you try to ping the DHCP, DNS, or AD servers? Is that what is not working?
I will go try right now...and again, only picking on estimating02 because the user is out today...over half our PC's are having this "not pining" problem and those same users are having that one program randomly lock up when doing heavy writing to a network share.
Look in your DNS server to see if machines have more than one IP registered... sounds like your machine did.
Looking at DNS manager everything looks good in the Forward and Reverse Lookup Zones... none of the affected PC's have duplicate IP's assigned...any other place I should look?
I wonder how estimate02 got the 192 address if it wasn't in DNS, and you said that adapter wasn't currently connected.
I'm also wondering, could it ever reach that address? assuming it's not part of your no VLAN setup, there would be no routes in your router for it. But really that's getting off topic from the main issue at hand.
-
@Dashrender said in Most Workstations Don't Ping But Are Connected - Some Network Apps Are Locking Up:
@garak0410 said in Most Workstations Don't Ping But Are Connected - Some Network Apps Are Locking Up:
@Dashrender said in Most Workstations Don't Ping But Are Connected - Some Network Apps Are Locking Up:
@garak0410 said in Most Workstations Don't Ping But Are Connected - Some Network Apps Are Locking Up:
@dafyre said in Most Workstations Don't Ping But Are Connected - Some Network Apps Are Locking Up:
What happens with estimating02 if you try to ping the DHCP, DNS, or AD servers? Is that what is not working?
I will go try right now...and again, only picking on estimating02 because the user is out today...over half our PC's are having this "not pining" problem and those same users are having that one program randomly lock up when doing heavy writing to a network share.
Look in your DNS server to see if machines have more than one IP registered... sounds like your machine did.
Looking at DNS manager everything looks good in the Forward and Reverse Lookup Zones... none of the affected PC's have duplicate IP's assigned...any other place I should look?
I wonder how estimate02 got the 192 address if it wasn't in DNS, and you said that adapter wasn't currently connected.
I'm also wondering, could it ever reach that address? assuming it's not part of your no VLAN setup, there would be no routes in your router for it. But really that's getting off topic from the main issue at hand.
Yeah, I'm shaking my head...especially when someone walks in and wants to know if I made any progress on a development project...just now...mind you, I don't announce to everyone what I do because no one really cares...but I had to say I've been chasing gremlins for 2 weeks, and really, I have...this network issue is just another gremlin.
And I've downloaded Wireshark but going to have to find a video on how it will work for me...
-
If you want someone to look at the capture file after you get it running, I can help.
-
@dafyre said in Most Workstations Don't Ping But Are Connected - Some Network Apps Are Locking Up:
If you want someone to look at the capture file after you get it running, I can help.
Thanks...I did have that MBS program lock up while I was capturing so I filtered to that workstations IP and wireshark didn't capture any file transfers to our file server...I assume I need to set a different capture filter to look for that?
In fact, it isn't seeing anything to and from our file server except when I ping to it.
-
@garak0410 said in Most Workstations Don't Ping But Are Connected - Some Network Apps Are Locking Up:
I assume I need to set a different capture filter to look for that?
Sounds like it to me
-
@MattSpeller said in Most Workstations Don't Ping But Are Connected - Some Network Apps Are Locking Up:
@garak0410 said in Most Workstations Don't Ping But Are Connected - Some Network Apps Are Locking Up:
I assume I need to set a different capture filter to look for that?
Sounds like it to me
Wireshark, running on my PC, doesn't see any of the PC's that won't Ping by the way...and then this...
I think it is time to call it a day...and a weekend...
-
@garak0410 I officially declare it to be Beer O'Clock wherever you happen to be located.
-
@MattSpeller said in Most Workstations Don't Ping But Are Connected - Some Network Apps Are Locking Up:
@garak0410 I officially declare it to be Beer O'Clock wherever you happen to be located.
I'm checking out the new Hideaway Pizza down the road tonight and then heading to Retrocade!
-
@garak0410 said in Most Workstations Don't Ping But Are Connected - Some Network Apps Are Locking Up:
@MattSpeller said in Most Workstations Don't Ping But Are Connected - Some Network Apps Are Locking Up:
@garak0410 I officially declare it to be Beer O'Clock wherever you happen to be located.
I'm checking out the new Hideaway Pizza down the road tonight and then heading to Retrocade!
@garak0410 casts Nostalgia Blast! and strikes a wrecking blow
-
@garak0410 said in Most Workstations Don't Ping But Are Connected - Some Network Apps Are Locking Up:
@MattSpeller said in Most Workstations Don't Ping But Are Connected - Some Network Apps Are Locking Up:
@garak0410 I officially declare it to be Beer O'Clock wherever you happen to be located.
I'm checking out the new Hideaway Pizza down the road tonight and then heading to Retrocade!
We have one of those.. .it's called beercade.
-
Back to the grind today on this. I do have a call scheduled with WebRoot to see if they can shed some light on this. I imagine it is one dang setting somewhere but can't seem to find it.
-
Oh and by the way...the user of Estimating02 is out today so we can poke and prod it as our test today if needed.
-
@garak0410 said in Most Workstations Don't Ping But Are Connected - Some Network Apps Are Locking Up:
Oh and by the way...the user of Estimating02 is out today so we can poke and prod it as our test today if needed.
I had WebRoot uninstalled on Estimating02 all weekend. So since the user was out today, I was able to do a few things...the first thing I did was release/renew IP address...and then reboot...BAM, it pinged...I reinstalled WebRoot...it is pinging still...and Windows Firewall is turned OFF (Webroot Firewall is on)...Webroot did call me and said it is OK for Windows Firewall to be on so may turn it on later (user actually came into work, so can't play with Estimating02 right now).
So, I am making a master list of PC's that won't ping and may try this on a few more to see if it helps...Drafting02 is next...
-
@garak0410 said in Most Workstations Don't Ping But Are Connected - Some Network Apps Are Locking Up:
@garak0410 said in Most Workstations Don't Ping But Are Connected - Some Network Apps Are Locking Up:
Oh and by the way...the user of Estimating02 is out today so we can poke and prod it as our test today if needed.
I had WebRoot uninstalled on Estimating02 all weekend. So since the user was out today, I was able to do a few things...the first thing I did was release/renew IP address...and then reboot...BAM, it pinged...I reinstalled WebRoot...it is pinging still...and Windows Firewall is turned OFF (Webroot Firewall is on)...Webroot did call me and said it is OK for Windows Firewall to be on so may turn it on later (user actually came into work, so can't play with Estimating02 right now).
So, I am making a master list of PC's that won't ping and may try this on a few more to see if it helps...Drafting02 is next...
Theory didn't work...Drafting02 still doesn't ping...
-
I don't see that anyone has recommended trying the symantec cleanwipe tool. I would give that a shot in case its a shitty uninstall that is causing you issues.
