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    Devices not reaching the DHCP server... bad switch gateway to blame?

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    • scottalanmillerS
      scottalanmiller
      last edited by

      DHCP Renewals appear to be working just fine from anywhere. New DHCP Leases appear to never work, possibly not for a week or more. It is only that today there are new things going onto the network.

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      • scottalanmillerS
        scottalanmiller
        last edited by

        Looked at the logs, there does not appear to be any issues with the pool being exhausted. Both logs and manually looking at DHCP Service confirm that IP addresses are available.

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        • thwrT
          thwr
          last edited by

          Could you pinpoint the place where the packets get dropped? Wireshark before / behind the switch?

          scottalanmillerS 1 Reply Last reply Reply Quote 1
          • scottalanmillerS
            scottalanmiller @thwr
            last edited by

            @thwr said in Devices not reaching the DHCP server... bad switch gateway to blame?:

            Could you pinpoint the place where the packets get dropped? Wireshark before / behind the switch?

            Potentially, I just mentioned that on the call as a potential next step.

            thwrT 1 Reply Last reply Reply Quote 0
            • thwrT
              thwr @scottalanmiller
              last edited by

              @scottalanmiller said in Devices not reaching the DHCP server... bad switch gateway to blame?:

              @thwr said in Devices not reaching the DHCP server... bad switch gateway to blame?:

              Could you pinpoint the place where the packets get dropped? Wireshark before / behind the switch?

              Potentially, I just mentioned that on the call as a potential next step.

              Probably your best bet. Don't know the Netgears or how smart (dumb) they are, but you never know.

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              • DashrenderD
                Dashrender
                last edited by

                Is this a wired or wireless connection through this switch having a problem?

                I wonder if there is a latency issue on that specif cable?

                tried restarting the DHCP service - Gene said it's on the same device as the gateway, so probably not a windows box.. so might require a reboot of the whole gateway.

                scottalanmillerS 3 Replies Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @Dashrender
                  last edited by

                  @Dashrender said in Devices not reaching the DHCP server... bad switch gateway to blame?:

                  Is this a wired or wireless connection through this switch having a problem?

                  I wonder if there is a latency issue on that specif cable?

                  tried restarting the DHCP service - Gene said it's on the same device as the gateway, so probably not a windows box.. so might require a reboot of the whole gateway.

                  Wired for sure, but AFAIK eveyrthing has been tested at this point.

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                  • scottalanmillerS
                    scottalanmiller @Dashrender
                    last edited by

                    @Dashrender said in Devices not reaching the DHCP server... bad switch gateway to blame?:

                    tried restarting the DHCP service - Gene said it's on the same device as the gateway, so probably not a windows box.. so might require a reboot of the whole gateway.

                    It's not. It's on the main AD server along with AD and DNS.

                    J 1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @Dashrender
                      last edited by

                      @Dashrender said in Devices not reaching the DHCP server... bad switch gateway to blame?:

                      I wonder if there is a latency issue on that specif cable?

                      We thought that that was the case, but appears not to be.

                      donaldlandruD 1 Reply Last reply Reply Quote 0
                      • DashrenderD
                        Dashrender @art_of_shred
                        last edited by

                        @art_of_shred said in Devices not reaching the DHCP server... bad switch gateway to blame?:

                        I should note that the gateway and DHCP server are one and the same.

                        I mispoke.. it was Art, not Gene.

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                        • donaldlandruD
                          donaldlandru @scottalanmiller
                          last edited by

                          Scope out of IPs?

                          First thing I would check if renewals work but new isn't

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                          • J
                            Jason Banned @Dashrender
                            last edited by

                            @Dashrender said in Devices not reaching the DHCP server... bad switch gateway to blame?:

                            What does STP have to do with this? Clearly the PC isn't a loopback to the switch.

                            by default STP on most switches puts ports in blocking mode then in fowarding mode after it checks it. RSTP does a better job of handling and fowards first then checks and blocks if need. if you don't enable rapid-pvst on most cisco switches you will have issues with DHCP once in a while but you will always have issues with PXE etc.

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                            • coliverC
                              coliver
                              last edited by coliver

                              Have you restarted the DHCP server? It's hosted on a Windows box I wonder if there is some rot or an update that needs to be applied.

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                              • J
                                Jason Banned
                                last edited by

                                Maybe sure the Whitelist isn't enabled on the DHCP server.

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                                • J
                                  Jason Banned @scottalanmiller
                                  last edited by

                                  @scottalanmiller said in Devices not reaching the DHCP server... bad switch gateway to blame?:

                                  @Dashrender said in Devices not reaching the DHCP server... bad switch gateway to blame?:

                                  tried restarting the DHCP service - Gene said it's on the same device as the gateway, so probably not a windows box.. so might require a reboot of the whole gateway.

                                  It's not. It's on the main AD server along with AD and DNS.

                                  how is a DC the default gateway?

                                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller
                                    last edited by

                                    Looks like split brain. That's a guess.

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                                    • scottalanmillerS
                                      scottalanmiller @Jason
                                      last edited by

                                      @Jason said in Devices not reaching the DHCP server... bad switch gateway to blame?:

                                      @scottalanmiller said in Devices not reaching the DHCP server... bad switch gateway to blame?:

                                      @Dashrender said in Devices not reaching the DHCP server... bad switch gateway to blame?:

                                      tried restarting the DHCP service - Gene said it's on the same device as the gateway, so probably not a windows box.. so might require a reboot of the whole gateway.

                                      It's not. It's on the main AD server along with AD and DNS.

                                      how is a DC the default gateway?

                                      It's not. No relationship.

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                                      • art_of_shredA
                                        art_of_shred Banned
                                        last edited by

                                        I was having a brain fart when I said the gateway was the dhcp server. The primary dc is the server. It ended up being that it was set up to failover to a secondary dc (dhcp, that is) but the config wasn't completed on the second dc. It must have tried to failover and got stuck. It would renew leases just fine, but no new leases handed out. Removed that config and it recovered instantly. Problem solved.

                                        J DashrenderD 2 Replies Last reply Reply Quote 1
                                        • J
                                          Jason Banned @art_of_shred
                                          last edited by

                                          @art_of_shred said in Devices not reaching the DHCP server... bad switch gateway to blame?:

                                          I was having a brain fart when I said the gateway was the dhcp server. The primary dc is the server. It ended up being that it was set up to failover to a secondary dc (dhcp, that is) but the config wasn't completed on the second dc. It must have tried to failover and got stuck. It would renew leases just fine, but no new leases handed out. Removed that config and it recovered instantly. Problem solved.

                                          It's easy enough to have them sync their configs to keep failover setup. works great for reboots and such.

                                          art_of_shredA 1 Reply Last reply Reply Quote 0
                                          • art_of_shredA
                                            art_of_shred Banned @Jason
                                            last edited by

                                            @Jason said in Devices not reaching the DHCP server... bad switch gateway to blame?:

                                            @art_of_shred said in Devices not reaching the DHCP server... bad switch gateway to blame?:

                                            I was having a brain fart when I said the gateway was the dhcp server. The primary dc is the server. It ended up being that it was set up to failover to a secondary dc (dhcp, that is) but the config wasn't completed on the second dc. It must have tried to failover and got stuck. It would renew leases just fine, but no new leases handed out. Removed that config and it recovered instantly. Problem solved.

                                            It's easy enough to have them sync their configs to keep failover setup. works great for reboots and such.

                                            True, but it was even easier to remove the config on the dc that wasn't even in use. 🙂

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