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    Users never cease to amaze me...

    Water Closet
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    • PenguinWranglerP
      PenguinWrangler
      last edited by

      User complaining about laptop overheating at home. Asked them where they were using it at home, bed, couch, etc thinking they are blocking the vents. They're reply was they leave it in their laptop bag until needed at home and then when she opens it, there is a message about overheating. I ask how do you power it off. Their reply was "Oh I just shut the lid and put it in the laptop bag"
      0_1494000314677_omg.jpg

      1 Reply Last reply Reply Quote 1
      • coliverC
        coliver
        last edited by

        Easy fix. Force a power policy that hibernates or shuts down the machine when you close the lid.

        JaredBuschJ 1 Reply Last reply Reply Quote 1
        • JaredBuschJ
          JaredBusch @coliver
          last edited by

          @coliver said in Users never cease to amaze me...:

          Easy fix. Force a power policy that hibernates or shuts down the machine when you close the lid.

          Typically I disable that due to dock

          dafyreD 1 Reply Last reply Reply Quote 1
          • dafyreD
            dafyre @JaredBusch
            last edited by

            @JaredBusch said in Users never cease to amaze me...:

            @coliver said in Users never cease to amaze me...:

            Easy fix. Force a power policy that hibernates or shuts down the machine when you close the lid.

            Typically I disable that due to dock

            Set it to hibernate when you close the lid and it is not plugged in to AC?

            JaredBuschJ 1 Reply Last reply Reply Quote 0
            • JaredBuschJ
              JaredBusch @dafyre
              last edited by

              @dafyre said in Users never cease to amaze me...:

              @JaredBusch said in Users never cease to amaze me...:

              @coliver said in Users never cease to amaze me...:

              Easy fix. Force a power policy that hibernates or shuts down the machine when you close the lid.

              Typically I disable that due to dock

              Set it to hibernate when you close the lid and it is not plugged in to AC?

              Never hibernate, I disable that shit. Standby in that case, yeah.

              scottalanmillerS 1 Reply Last reply Reply Quote 4
              • PenguinWranglerP
                PenguinWrangler
                last edited by

                No I sent them a Document on how to properly turn the laptop off, cc'd HR on it. You can't solve stupid with technology.

                IRJI 1 Reply Last reply Reply Quote 3
                • IRJI
                  IRJ @PenguinWrangler
                  last edited by

                  @PenguinWrangler said in Users never cease to amaze me...:

                  No I sent them a Document on how to properly turn the laptop off, cc'd HR on it. You can't solve stupid with technology.

                  That's cold...lol

                  1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @JaredBusch
                    last edited by

                    @JaredBusch said in Users never cease to amaze me...:

                    @dafyre said in Users never cease to amaze me...:

                    @JaredBusch said in Users never cease to amaze me...:

                    @coliver said in Users never cease to amaze me...:

                    Easy fix. Force a power policy that hibernates or shuts down the machine when you close the lid.

                    Typically I disable that due to dock

                    Set it to hibernate when you close the lid and it is not plugged in to AC?

                    Never hibernate, I disable that shit. Standby in that case, yeah.

                    That's what I do.

                    1 Reply Last reply Reply Quote 1
                    • NerdyDadN
                      NerdyDad
                      last edited by

                      I have a user like that. They punished her with another laptop because she's a manager.

                      1 Reply Last reply Reply Quote 1
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