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    Best MDM for SMB

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    • C
      Carnival Boy
      last edited by

      Meraki is no longer free :(, so I'm looking at other, paid alternatives. To manage around 60 iPhones & iPads, and ideally around 30 laptops. Suggestions, please? I know there are a few Meraki SM users on ML. I'm happy to stick with Meraki but I haven't got any pricing yet.

      JaredBuschJ 1 Reply Last reply Reply Quote 1
      • Deleted74295D
        Deleted74295 Banned
        last edited by Deleted74295

        For managing the laptops, I'm loving Ninja RMM at the moment. Using it on laptops, desktops, servers, the works. As for Apple devices, can't help there.

        What features are you looking for?

        1 Reply Last reply Reply Quote 0
        • C
          Carnival Boy
          last edited by

          Not a lot. For Apple devices I think it's just:

          1. require a pin.
          2. remote unlock.
          3. remote wipe.
          4. remote install e-mail profile.
          5. display general info (ie use it as an asset register)

          For laptops, I don't really need any features at all. It's mostly just for an asset register.

          NetworkNerdN 1 Reply Last reply Reply Quote 0
          • JaredBuschJ
            JaredBusch @Carnival Boy
            last edited by

            @Carnival-Boy said in Best MDM for SMB:

            Meraki is no longer free :(, so I'm looking at other, paid alternatives. To manage around 60 iPhones & iPads, and ideally around 30 laptops. Suggestions, please? I know there are a few Meraki SM users on ML. I'm happy to stick with Meraki but I haven't got any pricing yet.

            I do not have any email or notice that the free account I use is being shut down.

            DustinB3403D 1 Reply Last reply Reply Quote 0
            • DustinB3403D
              DustinB3403 @JaredBusch
              last edited by

              @JaredBusch said in Best MDM for SMB:

              @Carnival-Boy said in Best MDM for SMB:

              Meraki is no longer free :(, so I'm looking at other, paid alternatives. To manage around 60 iPhones & iPads, and ideally around 30 laptops. Suggestions, please? I know there are a few Meraki SM users on ML. I'm happy to stick with Meraki but I haven't got any pricing yet.

              I do not have any email or notice that the free account I use is being shut down.

              You were likely grandfathered in, I went to sign up for a free account for the 100 devices, and it's no longer an option from what I could find.

              1 Reply Last reply Reply Quote 0
              • C
                Carnival Boy
                last edited by

                Indeed. I was expecting to be grandfathered in, but it turns out that I originally created my Meraki account via one of those free APs they send out and so they actually gave me a free 3 year enterprise licence, which has now expired. I never even used the AP, which is annoying.

                That said, I'm surprised you haven't got any notification, since I get:
                "You are using the legacy version of Systems Manager. Many features are unavailable in the legacy version of Systems Manager. Purchase a license for access to the new features and for access to 24/7 phone & email support."

                So even if I was grandfathered in, it would likely only be a temporary relief, since I expect the free version to become outdated pretty quickly.

                scottalanmillerS 1 Reply Last reply Reply Quote 0
                • NetworkNerdN
                  NetworkNerd @Carnival Boy
                  last edited by

                  @Carnival-Boy said in Best MDM for SMB:

                  Not a lot. For Apple devices I think it's just:

                  1. require a pin.
                  2. remote unlock.
                  3. remote wipe.
                  4. remote install e-mail profile.
                  5. display general info (ie use it as an asset register)

                  For laptops, I don't really need any features at all. It's mostly just for an asset register.

                  I believe MaaS360 will do all of this if memory serves. But if I were shopping, I'd look at MaaS, MobileIron, and AirWatch to name a few. I know MaaS will set you up with a trial if you want to test functionality.

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • DustinB3403D
                    DustinB3403
                    last edited by

                    I love MDM software and Meraki is really the best one I've used, but the cost per device now is just staggering to me.

                    I'd really have to crunch the numbers to see if it's worth the added monthly expense for the functionality.

                    scottalanmillerS marklM 2 Replies Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @Carnival Boy
                      last edited by

                      @Carnival-Boy said in Best MDM for SMB:

                      Indeed. I was expecting to be grandfathered in, but it turns out that I originally created my Meraki account via one of those free APs they send out and so they actually gave me a free 3 year enterprise licence, which has now expired. I never even used the AP, which is annoying.

                      Those "free" APs were less then worthless. Worst give away I've ever seen of this nature.

                      1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @DustinB3403
                        last edited by

                        @DustinB3403 said in Best MDM for SMB:

                        I love MDM software and Meraki is really the best one I've used, but the cost per device now is just staggering to me.

                        I'd really have to crunch the numbers to see if it's worth the added monthly expense for the functionality.

                        What is it now?

                        DustinB3403D 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @NetworkNerd
                          last edited by

                          @NetworkNerd said in Best MDM for SMB:

                          @Carnival-Boy said in Best MDM for SMB:

                          Not a lot. For Apple devices I think it's just:

                          1. require a pin.
                          2. remote unlock.
                          3. remote wipe.
                          4. remote install e-mail profile.
                          5. display general info (ie use it as an asset register)

                          For laptops, I don't really need any features at all. It's mostly just for an asset register.

                          I believe MaaS360 will do all of this if memory serves. But if I were shopping, I'd look at MaaS, MobileIron, and AirWatch to name a few. I know MaaS will set you up with a trial if you want to test functionality.

                          MaaS360 is definitely one of the more powerful and popular options. It's IBM now.

                          1 Reply Last reply Reply Quote 0
                          • DustinB3403D
                            DustinB3403 @scottalanmiller
                            last edited by

                            @scottalanmiller It averages almost $4.50 per device.

                            1 Reply Last reply Reply Quote 0
                            • BRRABillB
                              BRRABill
                              last edited by

                              We've been using SimpleMDM. I ended up going with them because they had great support. I could never seem to get any help from Meraki when we needed it.

                              $2.50 per month. So not free, but cheaper than some sites.

                              https://simplemdm.com

                              1 Reply Last reply Reply Quote 1
                              • stacksofplatesS
                                stacksofplates
                                last edited by

                                Zoho has a free one. I don't know how featureful it is though.

                                scottalanmillerS 1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @stacksofplates
                                  last edited by

                                  @stacksofplates said in Best MDM for SMB:

                                  Zoho has a free one. I don't know how featureful it is though.

                                  Good to know.

                                  1 Reply Last reply Reply Quote 0
                                  • C
                                    Carnival Boy
                                    last edited by

                                    Only free for less than 25 devices. Otherwise it's $1845 for up to 100.

                                    Not cheap, but cheaper than Meraki (I now have pricing and it's a bit eye watering), and considerably cheaper than MaaS360.

                                    marklM 1 Reply Last reply Reply Quote 0
                                    • C
                                      Carnival Boy
                                      last edited by

                                      Anyone use Microsoft's free offering? I used to use Intune, but never got on with it.

                                      1 Reply Last reply Reply Quote 0
                                      • DustinB3403D
                                        DustinB3403
                                        last edited by

                                        I saw Intune, but have never used it, nor have I ever heard of anyone using it.

                                        And I've worked with some of the largest companies in the world. (indirectly)

                                        1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller
                                          last edited by

                                          We used InTune a little a while ago. It was okay, but very basic.

                                          1 Reply Last reply Reply Quote 0
                                          • C
                                            Carnival Boy
                                            last edited by

                                            There you go, @DustinB3403 , that's two people you now know who have used it. 🙂

                                            1 Reply Last reply Reply Quote 0
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