HP Probook 6570b Not Booting Consistently
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So here is my issue. I have an HP Probook that will randomly not boot correctly. It's got a 240GB Samsung SSD and is running Windows 8.1 Pro x64. When I'm home, it never has trouble booting. When I home, it's in its dock. However, when I bring it to work, and it's no longer docked, I'm having issues.
I press the power button and it powers on. It shows the HP splashscreen with the BIOS prompt (ESC key), then that disappears and it shows the spinning dots. It shows that for a couple seconds, and then it gets weird. The Windows logo kind of overlays the HP logo like it's loading Windows but the HP logo doesn't disappear cleanly. It's almost as if it's glitching out. All the lights indicate that it's loading but nothing appears on screen.
I was having this issue last week but after a few tries it loaded. I can't remember ever having this issue when I'm home. What I've tried:
- Power drain laptop with battery out.
- Unplug the laptop's power cord in case voltage is screwing it up somehow.
- Manually tried selecting OS Manager from boot devices.
Am I missing something? Not sure why it's doing this but I've tried well over a dozen times to get it to boot and it keeps hanging.
Thanks,
A.J. -
Have you tried booting at home with it not docked?
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Maybe it flexes weird when not in the dock? I've seen a lot of HP laptops with bad solder joints on the BGA/PGA for chips and they have odd issues when that happens.
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@ajstringham said:
However, when I bring it to work
Is this a work laptop? put in a case with HP and be done with it, sounds like a hardware issue of some sort.
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I'm guessing you're having a hardware profile problem. You have all those dozens of extra monitors running when you are at home, the drivers are trying to load, but the hardware is missing.
In the XP days we'd use hardware profiles to solve this type of problem, I'm not sure this still exists for Windows 8.1
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@thecreativeone91 said:
@ajstringham said:
However, when I bring it to work
Is this a work laptop? put in a case with HP and be done with it, sounds like a hardware issue of some sort.
It's his personal laptop - haven't you seen the thread with 100 monitors (ok really I think it's like
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@ajstringham said:
@scottalanmiller said:
Have you tried booting at home with it not docked?
Never have had a need to.
You do now with troubleshooting
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@Dashrender said:
@ajstringham said:
@scottalanmiller said:
Have you tried booting at home with it not docked?
Never have had a need to.
You do now with troubleshooting
True. I'll have to check that out.
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What did your checks reveal?
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I forgot to check it last night. It worked on the second try today here. Weird.
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Magic
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