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    eh? you want to what? something about my DNS and Domain?

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    • J
      Jimmy9008 @scottalanmiller
      last edited by

      @scottalanmiller said in eh? you want to what? something about my DNS and Domain?:

      Why are you talking to them? Move your DNS to CloudFlare. Done.

      Agree, entirely.

      1 Reply Last reply Reply Quote 1
      • DashrenderD
        Dashrender @scottalanmiller
        last edited by

        @scottalanmiller said in eh? you want to what? something about my DNS and Domain?:

        ** without also hosting your domain.**

        I've never seen this before - so I had no idea what it meant, and unlike Scott, my brain filled in a meaning that was wrong.

        scottalanmillerS bbigfordB 2 Replies Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @Dashrender
          last edited by

          @dashrender said in eh? you want to what? something about my DNS and Domain?:

          @scottalanmiller said in eh? you want to what? something about my DNS and Domain?:

          ** without also hosting your domain.**

          I've never seen this before - so I had no idea what it meant, and unlike Scott, my brain filled in a meaning that was wrong.

          Ah yes, if you miss the meaning of that one bit, the rest makes no sense. It's the only meaning that can work, though. And "domain hosting" kind of works as a way to describe registrar services. It's a stupid thing to call it, but it probably is clearer to non-technical people than the actual terms are.

          DashrenderD 1 Reply Last reply Reply Quote 2
          • jmooreJ
            jmoore @bbigford
            last edited by

            @bbigford that was the way i read it too

            1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender @scottalanmiller
              last edited by

              @scottalanmiller said in eh? you want to what? something about my DNS and Domain?:

              @dashrender said in eh? you want to what? something about my DNS and Domain?:

              @scottalanmiller said in eh? you want to what? something about my DNS and Domain?:

              ** without also hosting your domain.**

              I've never seen this before - so I had no idea what it meant, and unlike Scott, my brain filled in a meaning that was wrong.

              Ah yes, if you miss the meaning of that one bit, the rest makes no sense. It's the only meaning that can work, though. And "domain hosting" kind of works as a way to describe registrar services. It's a stupid thing to call it, but it probably is clearer to non-technical people than the actual terms are.

              Well - I have a new one for my bag of tricks I guess.

              1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller
                last edited by

                So the recommendation is, drop them. Move on.

                1 Reply Last reply Reply Quote 2
                • bbigfordB
                  bbigford @Dashrender
                  last edited by

                  @dashrender said in eh? you want to what? something about my DNS and Domain?:

                  @scottalanmiller said in eh? you want to what? something about my DNS and Domain?:

                  ** without also hosting your domain.**

                  I've never seen this before - so I had no idea what it meant, and unlike Scott, my brain filled in a meaning that was wrong.

                  I understand why you were confused now. Misinterpreting something can definitely lead you in a different direction entirely. I never mind having my DNS name servers with one company, and my domain registered with another. In some cases it makes sense for security, and in others it makes sense for convenience to have one place hold them.

                  But in your case, no way I would continue with Remedy. As soon as a company starts trying to tell me what I will and won't do, then I am out. I get what they are doing; they are trying to aggregate services, and are actually willing to turn away business if they don't get their way of increasing profits. They are saying "we're changing the rules of the game, and if you don't want to play our way, then take your ball and go home." To which I would just laugh and say "alright, then I am out of here. I also will not be recommending anyone to your service. Quite the opposite actually, I will speak very negatively about the services you offer. It is my sincerest hope that your company shuts its doors very soon, based on what you are doing to your customers."

                  scottalanmillerS DashrenderD 2 Replies Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @bbigford
                    last edited by

                    @bbigford said in eh? you want to what? something about my DNS and Domain?:

                    @dashrender said in eh? you want to what? something about my DNS and Domain?:

                    @scottalanmiller said in eh? you want to what? something about my DNS and Domain?:

                    ** without also hosting your domain.**

                    I've never seen this before - so I had no idea what it meant, and unlike Scott, my brain filled in a meaning that was wrong.

                    I understand why you were confused now. Misinterpreting something can definitely lead you in a different direction entirely. I never mind having my DNS name servers with one company, and my domain registered with another. In some cases it makes sense for security, and in others it makes sense for convenience to have one place hold them.

                    But in your case, no way I would continue with Remedy. As soon as a company starts trying to tell me what I will and won't do, then I am out. I get what they are doing; they are trying to aggregate services, and are actually willing to turn away business if they don't get their way of increasing profits. They are saying "we're changing the rules of the game, and if you don't want to play our way, then take your ball and go home." To which I would just laugh and say "alright, then I am out of here. I also will not be recommending anyone to your service. Quite the opposite actually, I will speak very negatively about the services you offer. It is my sincerest hope that your company shuts its doors very soon, based on what you are doing to your customers."

                    I doubt that they are turning away business. DNS was likely a freebie service.

                    bbigfordB 1 Reply Last reply Reply Quote 0
                    • bbigfordB
                      bbigford @scottalanmiller
                      last edited by

                      @scottalanmiller said in eh? you want to what? something about my DNS and Domain?:

                      @bbigford said in eh? you want to what? something about my DNS and Domain?:

                      @dashrender said in eh? you want to what? something about my DNS and Domain?:

                      @scottalanmiller said in eh? you want to what? something about my DNS and Domain?:

                      ** without also hosting your domain.**

                      I've never seen this before - so I had no idea what it meant, and unlike Scott, my brain filled in a meaning that was wrong.

                      I understand why you were confused now. Misinterpreting something can definitely lead you in a different direction entirely. I never mind having my DNS name servers with one company, and my domain registered with another. In some cases it makes sense for security, and in others it makes sense for convenience to have one place hold them.

                      But in your case, no way I would continue with Remedy. As soon as a company starts trying to tell me what I will and won't do, then I am out. I get what they are doing; they are trying to aggregate services, and are actually willing to turn away business if they don't get their way of increasing profits. They are saying "we're changing the rules of the game, and if you don't want to play our way, then take your ball and go home." To which I would just laugh and say "alright, then I am out of here. I also will not be recommending anyone to your service. Quite the opposite actually, I will speak very negatively about the services you offer. It is my sincerest hope that your company shuts its doors very soon, based on what you are doing to your customers."

                      I doubt that they are turning away business. DNS was likely a freebie service.

                      I think if they had gone about it differently, I wouldn't have such a sour taste about it. For example... if they offered to transfer your domain as part of a promo, maybe giving a discount, that would be different. It would give people the choice of coming over. They should be getting people to come over out of positive attitude, not telling people to either jump in with both feet or GTFO. Also thinking about freebie service... maybe they could have put in some kind of a new lease agreement, with notice, that they will no longer offer the service for free to those who do not have a registered domain with them. That would encourage people to make a choice, do I want to pay for this service, or migrate my domain and take advantage of the free service while now also having my domain with the same company that handles my DNS.

                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @bbigford
                        last edited by

                        @bbigford said in eh? you want to what? something about my DNS and Domain?:

                        @scottalanmiller said in eh? you want to what? something about my DNS and Domain?:

                        @bbigford said in eh? you want to what? something about my DNS and Domain?:

                        @dashrender said in eh? you want to what? something about my DNS and Domain?:

                        @scottalanmiller said in eh? you want to what? something about my DNS and Domain?:

                        ** without also hosting your domain.**

                        I've never seen this before - so I had no idea what it meant, and unlike Scott, my brain filled in a meaning that was wrong.

                        I understand why you were confused now. Misinterpreting something can definitely lead you in a different direction entirely. I never mind having my DNS name servers with one company, and my domain registered with another. In some cases it makes sense for security, and in others it makes sense for convenience to have one place hold them.

                        But in your case, no way I would continue with Remedy. As soon as a company starts trying to tell me what I will and won't do, then I am out. I get what they are doing; they are trying to aggregate services, and are actually willing to turn away business if they don't get their way of increasing profits. They are saying "we're changing the rules of the game, and if you don't want to play our way, then take your ball and go home." To which I would just laugh and say "alright, then I am out of here. I also will not be recommending anyone to your service. Quite the opposite actually, I will speak very negatively about the services you offer. It is my sincerest hope that your company shuts its doors very soon, based on what you are doing to your customers."

                        I doubt that they are turning away business. DNS was likely a freebie service.

                        I think if they had gone about it differently, I wouldn't have such a sour taste about it. For example... if they offered to transfer your domain as part of a promo, maybe giving a discount, that would be different. It would give people the choice of coming over. They should be getting people to come over out of positive attitude, not telling people to either jump in with both feet or GTFO. Also thinking about freebie service... maybe they could have put in some kind of a new lease agreement, with notice, that they will no longer offer the service for free to those who do not have a registered domain with them. That would encourage people to make a choice, do I want to pay for this service, or migrate my domain and take advantage of the free service while now also having my domain with the same company that handles my DNS.

                        I don't feel that it came this way at all. They are simply shutting down a service. They didn't need to offer options at all.

                        bbigfordB 1 Reply Last reply Reply Quote 1
                        • bbigfordB
                          bbigford @scottalanmiller
                          last edited by

                          @scottalanmiller said in eh? you want to what? something about my DNS and Domain?:

                          @bbigford said in eh? you want to what? something about my DNS and Domain?:

                          @scottalanmiller said in eh? you want to what? something about my DNS and Domain?:

                          @bbigford said in eh? you want to what? something about my DNS and Domain?:

                          @dashrender said in eh? you want to what? something about my DNS and Domain?:

                          @scottalanmiller said in eh? you want to what? something about my DNS and Domain?:

                          ** without also hosting your domain.**

                          I've never seen this before - so I had no idea what it meant, and unlike Scott, my brain filled in a meaning that was wrong.

                          I understand why you were confused now. Misinterpreting something can definitely lead you in a different direction entirely. I never mind having my DNS name servers with one company, and my domain registered with another. In some cases it makes sense for security, and in others it makes sense for convenience to have one place hold them.

                          But in your case, no way I would continue with Remedy. As soon as a company starts trying to tell me what I will and won't do, then I am out. I get what they are doing; they are trying to aggregate services, and are actually willing to turn away business if they don't get their way of increasing profits. They are saying "we're changing the rules of the game, and if you don't want to play our way, then take your ball and go home." To which I would just laugh and say "alright, then I am out of here. I also will not be recommending anyone to your service. Quite the opposite actually, I will speak very negatively about the services you offer. It is my sincerest hope that your company shuts its doors very soon, based on what you are doing to your customers."

                          I doubt that they are turning away business. DNS was likely a freebie service.

                          I think if they had gone about it differently, I wouldn't have such a sour taste about it. For example... if they offered to transfer your domain as part of a promo, maybe giving a discount, that would be different. It would give people the choice of coming over. They should be getting people to come over out of positive attitude, not telling people to either jump in with both feet or GTFO. Also thinking about freebie service... maybe they could have put in some kind of a new lease agreement, with notice, that they will no longer offer the service for free to those who do not have a registered domain with them. That would encourage people to make a choice, do I want to pay for this service, or migrate my domain and take advantage of the free service while now also having my domain with the same company that handles my DNS.

                          I don't feel that it came this way at all. They are simply shutting down a service. They didn't need to offer options at all.

                          It doesn't sound like they are shutting down any services... it just sounds like they are shutting down the customers using them as a free service. But, I think I'm reading too much into this. Time to just move on to CF+GD and done.

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @bbigford
                            last edited by

                            @bbigford said in eh? you want to what? something about my DNS and Domain?:

                            @scottalanmiller said in eh? you want to what? something about my DNS and Domain?:

                            @bbigford said in eh? you want to what? something about my DNS and Domain?:

                            @scottalanmiller said in eh? you want to what? something about my DNS and Domain?:

                            @bbigford said in eh? you want to what? something about my DNS and Domain?:

                            @dashrender said in eh? you want to what? something about my DNS and Domain?:

                            @scottalanmiller said in eh? you want to what? something about my DNS and Domain?:

                            ** without also hosting your domain.**

                            I've never seen this before - so I had no idea what it meant, and unlike Scott, my brain filled in a meaning that was wrong.

                            I understand why you were confused now. Misinterpreting something can definitely lead you in a different direction entirely. I never mind having my DNS name servers with one company, and my domain registered with another. In some cases it makes sense for security, and in others it makes sense for convenience to have one place hold them.

                            But in your case, no way I would continue with Remedy. As soon as a company starts trying to tell me what I will and won't do, then I am out. I get what they are doing; they are trying to aggregate services, and are actually willing to turn away business if they don't get their way of increasing profits. They are saying "we're changing the rules of the game, and if you don't want to play our way, then take your ball and go home." To which I would just laugh and say "alright, then I am out of here. I also will not be recommending anyone to your service. Quite the opposite actually, I will speak very negatively about the services you offer. It is my sincerest hope that your company shuts its doors very soon, based on what you are doing to your customers."

                            I doubt that they are turning away business. DNS was likely a freebie service.

                            I think if they had gone about it differently, I wouldn't have such a sour taste about it. For example... if they offered to transfer your domain as part of a promo, maybe giving a discount, that would be different. It would give people the choice of coming over. They should be getting people to come over out of positive attitude, not telling people to either jump in with both feet or GTFO. Also thinking about freebie service... maybe they could have put in some kind of a new lease agreement, with notice, that they will no longer offer the service for free to those who do not have a registered domain with them. That would encourage people to make a choice, do I want to pay for this service, or migrate my domain and take advantage of the free service while now also having my domain with the same company that handles my DNS.

                            I don't feel that it came this way at all. They are simply shutting down a service. They didn't need to offer options at all.

                            It doesn't sound like they are shutting down any services... it just sounds like they are shutting down the customers using them as a free service. But, I think I'm reading too much into this. Time to just move on to CF+GD and done.

                            That's the service that they are shutting down. They are no longer offering a free DNS service. They could have just said "we are shutting this down", but instead they spelled out the options of what to do. Honestly, there wasn't anything unfriendly in it in any way. They went out of their way to be helpful.

                            DashrenderD 1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller
                              last edited by

                              Now why they are not keeping free DNS when it probably costs them nothing to keep? No idea. But that's their own business decision. Why would anyone have DNS on them regardless?

                              DashrenderD 1 Reply Last reply Reply Quote 1
                              • DashrenderD
                                Dashrender @bbigford
                                last edited by

                                @bbigford said in eh? you want to what? something about my DNS and Domain?:

                                @dashrender said in eh? you want to what? something about my DNS and Domain?:

                                @scottalanmiller said in eh? you want to what? something about my DNS and Domain?:

                                ** without also hosting your domain.**

                                I've never seen this before - so I had no idea what it meant, and unlike Scott, my brain filled in a meaning that was wrong.

                                I understand why you were confused now. Misinterpreting something can definitely lead you in a different direction entirely. I never mind having my DNS name servers with one company, and my domain registered with another. In some cases it makes sense for security, and in others it makes sense for convenience to have one place hold them.

                                But in your case, no way I would continue with Remedy. As soon as a company starts trying to tell me what I will and won't do, then I am out. I get what they are doing; they are trying to aggregate services, and are actually willing to turn away business if they don't get their way of increasing profits. They are saying "we're changing the rules of the game, and if you don't want to play our way, then take your ball and go home." To which I would just laugh and say "alright, then I am out of here. I also will not be recommending anyone to your service. Quite the opposite actually, I will speak very negatively about the services you offer. It is my sincerest hope that your company shuts its doors very soon, based on what you are doing to your customers."

                                In this case, Remedy is turning off their own DNS server and moving all their services under TwoCows. I'm assuming TwoCows won't host DNS for a domain they aren't also the registrar for.
                                So in this case Remedy is making money by no longer spending it supporting/maintaining their own DNS servers. I suppose they could also be upcharging me for the domain that they, Remedy, would have on TwoCows on my behalf.

                                In any case, don't care - already pointed my SOA to CloudFlare.

                                scottalanmillerS 1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @Dashrender
                                  last edited by

                                  @dashrender said in eh? you want to what? something about my DNS and Domain?:

                                  @bbigford said in eh? you want to what? something about my DNS and Domain?:

                                  @dashrender said in eh? you want to what? something about my DNS and Domain?:

                                  @scottalanmiller said in eh? you want to what? something about my DNS and Domain?:

                                  ** without also hosting your domain.**

                                  I've never seen this before - so I had no idea what it meant, and unlike Scott, my brain filled in a meaning that was wrong.

                                  I understand why you were confused now. Misinterpreting something can definitely lead you in a different direction entirely. I never mind having my DNS name servers with one company, and my domain registered with another. In some cases it makes sense for security, and in others it makes sense for convenience to have one place hold them.

                                  But in your case, no way I would continue with Remedy. As soon as a company starts trying to tell me what I will and won't do, then I am out. I get what they are doing; they are trying to aggregate services, and are actually willing to turn away business if they don't get their way of increasing profits. They are saying "we're changing the rules of the game, and if you don't want to play our way, then take your ball and go home." To which I would just laugh and say "alright, then I am out of here. I also will not be recommending anyone to your service. Quite the opposite actually, I will speak very negatively about the services you offer. It is my sincerest hope that your company shuts its doors very soon, based on what you are doing to your customers."

                                  In this case, Remedy is turning off their own DNS server and moving all their services under TwoCows. I'm assuming TwoCows won't host DNS for a domain they aren't also the registrar for.
                                  So in this case Remedy is making money by no longer spending it supporting/maintaining their own DNS servers. I suppose they could also be upcharging me for the domain that they, Remedy, would have on TwoCows on my behalf.

                                  In any case, don't care - already pointed my SOA to CloudFlare.

                                  Good point, I forgot that. We know that they are shutting down their service and what you had is no longer available. So it is as simple as that.

                                  1 Reply Last reply Reply Quote 0
                                  • DashrenderD
                                    Dashrender @scottalanmiller
                                    last edited by

                                    @scottalanmiller said in eh? you want to what? something about my DNS and Domain?:

                                    @bbigford said in eh? you want to what? something about my DNS and Domain?:

                                    @scottalanmiller said in eh? you want to what? something about my DNS and Domain?:

                                    @bbigford said in eh? you want to what? something about my DNS and Domain?:

                                    @scottalanmiller said in eh? you want to what? something about my DNS and Domain?:

                                    @bbigford said in eh? you want to what? something about my DNS and Domain?:

                                    @dashrender said in eh? you want to what? something about my DNS and Domain?:

                                    @scottalanmiller said in eh? you want to what? something about my DNS and Domain?:

                                    ** without also hosting your domain.**

                                    I've never seen this before - so I had no idea what it meant, and unlike Scott, my brain filled in a meaning that was wrong.

                                    I understand why you were confused now. Misinterpreting something can definitely lead you in a different direction entirely. I never mind having my DNS name servers with one company, and my domain registered with another. In some cases it makes sense for security, and in others it makes sense for convenience to have one place hold them.

                                    But in your case, no way I would continue with Remedy. As soon as a company starts trying to tell me what I will and won't do, then I am out. I get what they are doing; they are trying to aggregate services, and are actually willing to turn away business if they don't get their way of increasing profits. They are saying "we're changing the rules of the game, and if you don't want to play our way, then take your ball and go home." To which I would just laugh and say "alright, then I am out of here. I also will not be recommending anyone to your service. Quite the opposite actually, I will speak very negatively about the services you offer. It is my sincerest hope that your company shuts its doors very soon, based on what you are doing to your customers."

                                    I doubt that they are turning away business. DNS was likely a freebie service.

                                    I think if they had gone about it differently, I wouldn't have such a sour taste about it. For example... if they offered to transfer your domain as part of a promo, maybe giving a discount, that would be different. It would give people the choice of coming over. They should be getting people to come over out of positive attitude, not telling people to either jump in with both feet or GTFO. Also thinking about freebie service... maybe they could have put in some kind of a new lease agreement, with notice, that they will no longer offer the service for free to those who do not have a registered domain with them. That would encourage people to make a choice, do I want to pay for this service, or migrate my domain and take advantage of the free service while now also having my domain with the same company that handles my DNS.

                                    I don't feel that it came this way at all. They are simply shutting down a service. They didn't need to offer options at all.

                                    It doesn't sound like they are shutting down any services... it just sounds like they are shutting down the customers using them as a free service. But, I think I'm reading too much into this. Time to just move on to CF+GD and done.

                                    That's the service that they are shutting down. They are no longer offering a free DNS service. They could have just said "we are shutting this down", but instead they spelled out the options of what to do. Honestly, there wasn't anything unfriendly in it in any way. They went out of their way to be helpful.

                                    Sure, with some weirdly worded stuff that lead me (which, fine, is my fault) down the wrong understanding path.

                                    1 Reply Last reply Reply Quote 0
                                    • DashrenderD
                                      Dashrender @scottalanmiller
                                      last edited by

                                      @scottalanmiller said in eh? you want to what? something about my DNS and Domain?:

                                      Now why they are not keeping free DNS when it probably costs them nothing to keep? No idea. But that's their own business decision. Why would anyone have DNS on them regardless?

                                      Because they host and maintain our website (setup long before I got here).

                                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @Dashrender
                                        last edited by

                                        @dashrender said in eh? you want to what? something about my DNS and Domain?:

                                        @scottalanmiller said in eh? you want to what? something about my DNS and Domain?:

                                        Now why they are not keeping free DNS when it probably costs them nothing to keep? No idea. But that's their own business decision. Why would anyone have DNS on them regardless?

                                        Because they host and maintain our website (setup long before I got here).

                                        That's actually a reason why the DNS should be somewhere else. It makes them no longer a random choice, but actively the one that should be avoided.

                                        DashrenderD 2 Replies Last reply Reply Quote 1
                                        • DashrenderD
                                          Dashrender @scottalanmiller
                                          last edited by

                                          @scottalanmiller said in eh? you want to what? something about my DNS and Domain?:

                                          It makes them no longer a random choice, but actively the one that should be avoided.

                                          I don't understand this.

                                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @Dashrender
                                            last edited by

                                            @dashrender said in eh? you want to what? something about my DNS and Domain?:

                                            @scottalanmiller said in eh? you want to what? something about my DNS and Domain?:

                                            It makes them no longer a random choice, but actively the one that should be avoided.

                                            I don't understand this.

                                            Where is the number one and two place you don't let host your DNS? Your registrar and your web host (or email host, or any other service host.) DNS needs to be separate for safety. So you provided the logic for where DNS should have been avoided, rather than put.

                                            DashrenderD 1 Reply Last reply Reply Quote 0
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