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    Google Pixel 2 XL: Unable to setup Exchange email

    Scheduled Pinned Locked Moved IT Discussion
    pixel phonegoogle pixelpixel 2 xlexchangeo365
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    • gjacobseG
      gjacobse
      last edited by

      Trying to help someone with a new Google Pixel 2 XL and they are getting an error of unable to connect to server

      Using this link here:

      https://www.verizonwireless.com/simulator/Google/pixel/embedded.html#FEATURE_EMAIL_CORPORATE

      they get to step 14, and then the error occurs:

      can't connect to server
      DanpD 1 Reply Last reply Reply Quote 1
      • DanpD
        Danp @gjacobse
        last edited by

        @gjacobse I have a 2XL, but I just use Outlook for Android. What's their reasoning for using the Gmail app to access Exchange?

        gjacobseG 1 Reply Last reply Reply Quote 3
        • gjacobseG
          gjacobse @Danp
          last edited by

          @danp said in Google Pixel 2 XL: Unable to setup Exchange email:

          @gjacobse I have a 2XL, but I just use Outlook for Android. What's their reasoning for using the Gmail app to access Exchange?

          so the native mail app does not support Exchange? Recommending Outlook. I'll have them try that.

          coliverC dbeatoD 2 Replies Last reply Reply Quote 0
          • coliverC
            coliver @gjacobse
            last edited by

            @gjacobse said in Google Pixel 2 XL: Unable to setup Exchange email:

            @danp said in Google Pixel 2 XL: Unable to setup Exchange email:

            @gjacobse I have a 2XL, but I just use Outlook for Android. What's their reasoning for using the Gmail app to access Exchange?

            so the native mail app does not support Exchange? Recommending Outlook. I'll have them try that.

            It does but the Outlook app always seems to work so much better.

            1 Reply Last reply Reply Quote 2
            • dbeatoD
              dbeato @gjacobse
              last edited by

              @gjacobse said in Google Pixel 2 XL: Unable to setup Exchange email:

              @danp said in Google Pixel 2 XL: Unable to setup Exchange email:

              @gjacobse I have a 2XL, but I just use Outlook for Android. What's their reasoning for using the Gmail app to access Exchange?

              so the native mail app does not support Exchange? Recommending Outlook. I'll have them try that.

              The native mail app is Gmail App so it is compatible just not always working.

              1 Reply Last reply Reply Quote 0
              • gjacobseG
                gjacobse
                last edited by

                Outlook for the win..

                Thanks

                1 Reply Last reply Reply Quote 2
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