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    Errors Updating NextCloud

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    • scottalanmillerS
      scottalanmiller
      last edited by

      We seem to get this with every update. The update never works the first time, often not for many, many times. And it isn't just this error. It'll fail at the backup step, the integrity step and a couple others. Once in a while it works, mostly we get these random errors that suggest there is something buggy. Do other people get this? We get it on multiple installations, and have been getting it for a long time. Do people not try to use this method for updates? Or does it "just work" normally?

      0_1528470729718_Screenshot from 2018-06-08 10-10-33.png

      1 Reply Last reply Reply Quote 0
      • black3dynamiteB
        black3dynamite
        last edited by black3dynamite

        Enable setsebool -P httpd_unified on to update from gui and then disable setsebool -P httpd_unified off

        scottalanmillerS JaredBuschJ 2 Replies Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller
          last edited by

          If that's what is stopping it, any idea why it works sometimes?

          black3dynamiteB 1 Reply Last reply Reply Quote 0
          • dafyreD
            dafyre
            last edited by

            I don't have these problems. My install is currently a Ubuntu base though.

            black3dynamiteB 1 Reply Last reply Reply Quote 0
            • black3dynamiteB
              black3dynamite @dafyre
              last edited by

              @dafyre said in Errors Updating NextCloud:

              I don't have these problems. My install is currently a Ubuntu base though.

              Most of the problems on a CentOS and Fedora servers is because of SELinux.

              1 Reply Last reply Reply Quote 0
              • black3dynamiteB
                black3dynamite @scottalanmiller
                last edited by

                @scottalanmiller said in Errors Updating NextCloud:

                If that's what is stopping it, any idea why it works sometimes?

                Do you see any denied errors in /var/log/audit/audit.log?

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                • scottalanmillerS
                  scottalanmiller @black3dynamite
                  last edited by

                  @black3dynamite said in Errors Updating NextCloud:

                  setsebool -P httpd_unified on

                  Even if I turn SELinux off to test completely, its' the same.

                  black3dynamiteB 1 Reply Last reply Reply Quote 0
                  • black3dynamiteB
                    black3dynamite @scottalanmiller
                    last edited by

                    @scottalanmiller said in Errors Updating NextCloud:

                    @black3dynamite said in Errors Updating NextCloud:

                    setsebool -P httpd_unified on

                    Even if I turn SELinux off to test completely, its' the same.

                    I have to wait until the update is available for me to confirm it if I get that error.

                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @black3dynamite
                      last edited by

                      @black3dynamite said in Errors Updating NextCloud:

                      @scottalanmiller said in Errors Updating NextCloud:

                      @black3dynamite said in Errors Updating NextCloud:

                      setsebool -P httpd_unified on

                      Even if I turn SELinux off to test completely, its' the same.

                      I have to wait until the update is available for me to confirm it if I get that error.

                      I took it out of maintenance mode so that I could try again, and the update is no longer available.

                      1 Reply Last reply Reply Quote 0
                      • JaredBuschJ
                        JaredBusch @black3dynamite
                        last edited by

                        @black3dynamite said in Errors Updating NextCloud:

                        Enable setsebool -P httpd_unified on to update from gui and then disable setsebool -P httpd_unified off

                        I never have this problem, I assume, because I turn off SELinux for the update. I do that instead of giving all the directories and shit HTTP_RW perms.

                        scottalanmillerS 1 Reply Last reply Reply Quote 1
                        • scottalanmillerS
                          scottalanmiller @JaredBusch
                          last edited by

                          @jaredbusch said in Errors Updating NextCloud:

                          @black3dynamite said in Errors Updating NextCloud:

                          Enable setsebool -P httpd_unified on to update from gui and then disable setsebool -P httpd_unified off

                          I never have this problem, I assume, because I turn off SELinux for the update. I do that instead of giving all the directories and shit HTTP_RW perms.

                          I tried that, still got the error. I normally keep it on, though, so it might be part of my historical issues.

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                          • black3dynamiteB
                            black3dynamite
                            last edited by

                            Updating to 13.0.4 was a success.

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                            • scottalanmillerS
                              scottalanmiller
                              last edited by

                              Now with 13.0.4...

                              0_1528734680250_Screenshot from 2018-06-11 11-30-24.png

                              black3dynamiteB B 2 Replies Last reply Reply Quote 0
                              • black3dynamiteB
                                black3dynamite @scottalanmiller
                                last edited by

                                @scottalanmiller said in Errors Updating NextCloud:

                                Now with 13.0.4...

                                0_1528734680250_Screenshot from 2018-06-11 11-30-24.png

                                Do you have any of these setup in your nginx conf for nextcloud?

                                proxy_connect_timeout 
proxy_send_timeout
proxy_read_timeout
send_timeout
                                1 Reply Last reply Reply Quote 0
                                • NerdyDadN
                                  NerdyDad
                                  last edited by

                                  Went from 13.0.2 to 13.0.4 on Vultr and had no problems at all.

                                  1 Reply Last reply Reply Quote 0
                                  • B
                                    bnrstnr @scottalanmiller
                                    last edited by

                                    @scottalanmiller said in Errors Updating NextCloud:

                                    Now with 13.0.4...

                                    0_1528734680250_Screenshot from 2018-06-11 11-30-24.png

                                    I got this on one of my instances, too. Took it out of maintenance mode with the CLI and then continued the update via the web interface and it finished without any further issues.

                                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @bnrstnr
                                      last edited by

                                      @bnrstnr said in Errors Updating NextCloud:

                                      @scottalanmiller said in Errors Updating NextCloud:

                                      Now with 13.0.4...

                                      0_1528734680250_Screenshot from 2018-06-11 11-30-24.png

                                      I got this on one of my instances, too. Took it out of maintenance mode with the CLI and then continued the update via the web interface and it finished without any further issues.

                                      Yeah, that's what I normally do. But... why is that always necessarily, like almost every time.

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                                      • scottalanmillerS
                                        scottalanmiller
                                        last edited by

                                        Update done, just had to run it a couple of times.

                                        1 Reply Last reply Reply Quote 0
                                        • zachary715Z
                                          zachary715
                                          last edited by

                                          I just ran into an error updating from 13.0.2 to 13.0.4. When trying to update via CLI I would get the following message...

                                          [root@nextcloud updater]# sudo -u apache php updater.phar
Nextcloud Updater - version: v13.0.0beta1

Current version is 13.0.2.
PHP Fatal error:  Uncaught Error: Call to undefined function NC\Updater\json_encode() in phar:///var/www/html/nextcloud/updater/updater.phar/lib/Updater.php:453
Stack trace:
#0 phar:///var/www/html/nextcloud/updater/updater.phar/lib/Updater.php(118): NC\Updater\Updater->getUpdateServerResponse()
#1 phar:///var/www/html/nextcloud/updater/updater.phar/lib/UpdateCommand.php(142): NC\Updater\Updater->checkForUpdate()
#2 phar:///var/www/html/nextcloud/updater/updater.phar/vendor/symfony/console/Command/Command.php(256): NC\Updater\UpdateCommand->execute(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#3 phar:///var/www/html/nextcloud/updater/updater.phar/vendor/symfony/console/Application.php(820): Symfony\Component\Console\Command\Command->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#4 phar:///var/www/html/nextcloud/updater/updater.phar/vendor/symfony/console/Application.php(187): Symfony\Component\Console\ in phar:///var/www/html/nextcloud/updater/updater.phar/lib/Updater.php on line 453

                                          Some Googling led me to potential issues with lack of json module for php. Figured I'd give it a shot so I installed dnf install php-json and re-ran the update. Worked like a charm.

                                          I usually have initiated the update from the Web GUI in the past, but was on my phone at home last night and thought I'd give the CLI a go since I too have issues with the web update from time to time.

                                          JaredBuschJ 1 Reply Last reply Reply Quote 0
                                          • JaredBuschJ
                                            JaredBusch @zachary715
                                            last edited by

                                            @zachary715 said in Errors Updating NextCloud:

                                            I just ran into an error updating from 13.0.2 to 13.0.4. When trying to update via CLI I would get the following message...

                                            [root@nextcloud updater]# sudo -u apache php updater.phar
Nextcloud Updater - version: v13.0.0beta1

Current version is 13.0.2.
PHP Fatal error:  Uncaught Error: Call to undefined function NC\Updater\json_encode() in phar:///var/www/html/nextcloud/updater/updater.phar/lib/Updater.php:453
Stack trace:
#0 phar:///var/www/html/nextcloud/updater/updater.phar/lib/Updater.php(118): NC\Updater\Updater->getUpdateServerResponse()
#1 phar:///var/www/html/nextcloud/updater/updater.phar/lib/UpdateCommand.php(142): NC\Updater\Updater->checkForUpdate()
#2 phar:///var/www/html/nextcloud/updater/updater.phar/vendor/symfony/console/Command/Command.php(256): NC\Updater\UpdateCommand->execute(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#3 phar:///var/www/html/nextcloud/updater/updater.phar/vendor/symfony/console/Application.php(820): Symfony\Component\Console\Command\Command->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput))
#4 phar:///var/www/html/nextcloud/updater/updater.phar/vendor/symfony/console/Application.php(187): Symfony\Component\Console\ in phar:///var/www/html/nextcloud/updater/updater.phar/lib/Updater.php on line 453

                                            Some Googling led me to potential issues with lack of json module for php. Figured I'd give it a shot so I installed dnf install php-json and re-ran the update. Worked like a charm.

                                            I usually have initiated the update from the Web GUI in the past, but was on my phone at home last night and thought I'd give the CLI a go since I too have issues with the web update from time to time.

                                            Might be a new dependency to account for. I have not ran a new in stall in a couple years.

                                            zachary715Z 1 Reply Last reply Reply Quote 0
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