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    Why Job Titles Matter, and Don't.

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    • DustinB3403D
      DustinB3403
      last edited by

      If titles were used to outline business hierarchy and only that it would make sense. But in reality, everyone needs a title. Thus everyone gets a title.

      The entire business title process has be convoluted to make people feel happy and important. When in reality job titles are just a means of outlining the business structure. At least that it what they appear to have originally been created for.

      scottalanmillerS 1 Reply Last reply Reply Quote 1
      • DashrenderD
        Dashrender
        last edited by

        I see the need for a title mainly to convey a general gist of what a person does in a short manner.

        If Scott didn't have a title and someone asked - "so, what do you do?" you can say - your title or some long winded explanation of everything you do. Which do you think most people want to hear (even if they don't understand what the title means).

        I do agree with Scott that titles are so frequently wrong that they end up making HR's and other at the company's jobs harder.

        scottalanmillerS 2 Replies Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @1337
          last edited by

          @Pete-S said in Why Job Titles Matter, and Don't.:

          @scottalanmiller said in Why Job Titles Matter, and Don't.:

          @Obsolesce said in Why Job Titles Matter, and Don't.:

          @scottalanmiller said in Why Job Titles Matter, and Don't.:

          There is no question that job titles matter, but why do we even have them? Having bad titles makes us confused and unproductive. Having good ones doesn't help very much because few people understand them. In IT especially, even the department of IT, let alone jobs within it, have titles that mean nothing and often less than nothing to outsiders and even many insiders.

          At Tesla, Elon Musk recently did away with his titles because they are useless. And Quartz suggests that job titles actively get in the way of knowledge workers getting things done.

          Tesla’s Elon Musk is raising an important question about job titles

          We discuss job titles here a lot, and we know that it is important not to have a bad one. But what if you didn't have one, at all? We know why getting it wrong causes problems, lots of them. But it seems like getting it right only prevents the problems caused by getting it wrong. Does having a good one provide any benefits over having none at all?

          I struggle with this myself and my title has often been "Technical Lead" or "Technical Fellow", which is descriptive in executive or academic circles, but to most people means essentially nothing. They aren't even sure if I'm a tech. Or a manager. It's not clear to the general public. And maybe it shouldn't be.

          When making business cards, we've talked about leaving titles off completely. Job titles tend to pigeon hole us, and add complexity that need not exist. Few people, in any field or company of any size, really do a single job that can be easily summed up in a job title. Even when I worked in fast food, hotels, or grocery businesses, my work was too broad for a single title to clarify. In business and IT, everyone seems to wear so many hats.

          What if... we just didn't use titles anymore? What are they even for, anyway?

          "Project Manager" for all does make sense though. That's a good point in the article.

          I read it, but didn't find any reason for why they chose such a meaningless term. In fact, reading the article, it describes why people shouldn't have that title. Because nearly everyone works on projects and makes decisions - two things that project managers don't do. PMs aren't the decision makers, and aren't generally on "a project." They manage the project process itself, they are the one job that doesn't do the things that the article talks about.

          So from the description, everyone should be "on a project" - instead of being a project manager. It sounds like some academic who didn't know what a PM was read that and then applied the story to a title that doesn't match what was being discussed.

          There are heavy inflation in titles but Project Manager is pretty clear cut to me. It means you have a budget that you are responsible for, it means you have resources, it means you are responsible for the outcome and it means you are the decision maker for matters that are within the project mandate. The project manager should be the CEO of the project. So most people working on projects are not project managers. And some project managers are just project administrators, not managers.

          PMs also needs domain knowledge. A lot if they are going to be successful.

          That's not what PM means in PM circles. The PM field, the one in which you can get a degree or certification, are not decision makers. They are the lowest people on the project totem pole. They aren't the people who know what is going on, they aren't the ones with domain knowledge. They are the ones managing the process of the project. They don't manage the people, nor the decisions, nor really normally understand the pieces.

          PM is a very specific title with very specific training and certifications. And a PMO is basically the opposite of what you are describing. They are important, but mostly for providing a standardized reporting mechanism to a business and doing loads of paperwork and interfacing with other projects to coordinate.

          Look at a software project. The PM would be in charge of ensuring that everyone outside the project knows the status. Of running meetings. Of tracking process. Of ensuring standardization. Of fighting for resources, etc.

          But the dev lead and the design lead are the ones who actually know what is going on and run the actual work that produces the end result. A PM is only useful when your business is so large that you need someone to manage the "politics" of it. In a truly healthy organization, a PM is practically useless. In the real world, they are super important. But if you have a good team in a normal business, the PM is a function for the "business people" and of little value to actually producing anything.

          JaredBuschJ ObsolesceO 2 Replies Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @DustinB3403
            last edited by

            @DustinB3403 said in Why Job Titles Matter, and Don't.:

            If titles were used to outline business hierarchy and only that it would make sense. But in reality, everyone needs a title. Thus everyone gets a title.

            But why? Just eliminate titles, what would change?

            1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @Dashrender
              last edited by

              @Dashrender said in Why Job Titles Matter, and Don't.:

              I see the need for a title mainly to convey a general gist of what a person does in a short manner.

              Except titles normally convey confusion, rather than what someone does. Part of the point here is that titles don't mean anything - so they can't be conveying what people do today, since they rarely match that already.

              DashrenderD 1 Reply Last reply Reply Quote 0
              • DashrenderD
                Dashrender @scottalanmiller
                last edited by

                @scottalanmiller said in Why Job Titles Matter, and Don't.:

                @Dashrender said in Why Job Titles Matter, and Don't.:

                I see the need for a title mainly to convey a general gist of what a person does in a short manner.

                Except titles normally convey confusion, rather than what someone does. Part of the point here is that titles don't mean anything - so they can't be conveying what people do today, since they rarely match that already.

                OH I agree with you. But then we're back to the 20-30 min explanation of what you do - which very few people actually care about enough to stand there that long 😛

                1 Reply Last reply Reply Quote 0
                • JaredBuschJ
                  JaredBusch @scottalanmiller
                  last edited by

                  @scottalanmiller said in Why Job Titles Matter, and Don't.:

                  @Pete-S said in Why Job Titles Matter, and Don't.:

                  @scottalanmiller said in Why Job Titles Matter, and Don't.:

                  @Obsolesce said in Why Job Titles Matter, and Don't.:

                  @scottalanmiller said in Why Job Titles Matter, and Don't.:

                  There is no question that job titles matter, but why do we even have them? Having bad titles makes us confused and unproductive. Having good ones doesn't help very much because few people understand them. In IT especially, even the department of IT, let alone jobs within it, have titles that mean nothing and often less than nothing to outsiders and even many insiders.

                  At Tesla, Elon Musk recently did away with his titles because they are useless. And Quartz suggests that job titles actively get in the way of knowledge workers getting things done.

                  Tesla’s Elon Musk is raising an important question about job titles

                  We discuss job titles here a lot, and we know that it is important not to have a bad one. But what if you didn't have one, at all? We know why getting it wrong causes problems, lots of them. But it seems like getting it right only prevents the problems caused by getting it wrong. Does having a good one provide any benefits over having none at all?

                  I struggle with this myself and my title has often been "Technical Lead" or "Technical Fellow", which is descriptive in executive or academic circles, but to most people means essentially nothing. They aren't even sure if I'm a tech. Or a manager. It's not clear to the general public. And maybe it shouldn't be.

                  When making business cards, we've talked about leaving titles off completely. Job titles tend to pigeon hole us, and add complexity that need not exist. Few people, in any field or company of any size, really do a single job that can be easily summed up in a job title. Even when I worked in fast food, hotels, or grocery businesses, my work was too broad for a single title to clarify. In business and IT, everyone seems to wear so many hats.

                  What if... we just didn't use titles anymore? What are they even for, anyway?

                  "Project Manager" for all does make sense though. That's a good point in the article.

                  I read it, but didn't find any reason for why they chose such a meaningless term. In fact, reading the article, it describes why people shouldn't have that title. Because nearly everyone works on projects and makes decisions - two things that project managers don't do. PMs aren't the decision makers, and aren't generally on "a project." They manage the project process itself, they are the one job that doesn't do the things that the article talks about.

                  So from the description, everyone should be "on a project" - instead of being a project manager. It sounds like some academic who didn't know what a PM was read that and then applied the story to a title that doesn't match what was being discussed.

                  There are heavy inflation in titles but Project Manager is pretty clear cut to me. It means you have a budget that you are responsible for, it means you have resources, it means you are responsible for the outcome and it means you are the decision maker for matters that are within the project mandate. The project manager should be the CEO of the project. So most people working on projects are not project managers. And some project managers are just project administrators, not managers.

                  PMs also needs domain knowledge. A lot if they are going to be successful.

                  That's not what PM means in PM circles. The PM field, the one in which you can get a degree or certification, are not decision makers. They are the lowest people on the project totem pole. They aren't the people who know what is going on, they aren't the ones with domain knowledge. They are the ones managing the process of the project. They don't manage the people, nor the decisions, nor really normally understand the pieces.

                  Umm wut? No, it is exactly what he stated. That is the entire point of the PM and the PMP certifications.

                  PM is a very specific title with very specific training and certifications. And a PMO is basically the opposite of what you are describing. They are important, but mostly for providing a standardized reporting mechanism to a business and doing loads of paperwork and interfacing with other projects to coordinate.

                  Only when misused. Once a project is determined and assigned, the PM should be the sole authority on the project. With only normal managerial oversight by whatever group the PM reports to.

                  scottalanmillerS 2 Replies Last reply Reply Quote 1
                  • scottalanmillerS
                    scottalanmiller @Dashrender
                    last edited by

                    @Dashrender said in Why Job Titles Matter, and Don't.:

                    If Scott didn't have a title and someone asked - "so, what do you do?" you can say - your title or some long winded explanation of everything you do. Which do you think most people want to hear (even if they don't understand what the title means).

                    Titles are never what fixes that. My title was "Technical Fellow" which meant nothing to lay people outside of academia. It just doesn't help. Even with much clearer titles, I have to explain just as much to people.

                    1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @JaredBusch
                      last edited by

                      @JaredBusch said in Why Job Titles Matter, and Don't.:

                      @scottalanmiller said in Why Job Titles Matter, and Don't.:

                      @Pete-S said in Why Job Titles Matter, and Don't.:

                      @scottalanmiller said in Why Job Titles Matter, and Don't.:

                      @Obsolesce said in Why Job Titles Matter, and Don't.:

                      @scottalanmiller said in Why Job Titles Matter, and Don't.:

                      There is no question that job titles matter, but why do we even have them? Having bad titles makes us confused and unproductive. Having good ones doesn't help very much because few people understand them. In IT especially, even the department of IT, let alone jobs within it, have titles that mean nothing and often less than nothing to outsiders and even many insiders.

                      At Tesla, Elon Musk recently did away with his titles because they are useless. And Quartz suggests that job titles actively get in the way of knowledge workers getting things done.

                      Tesla’s Elon Musk is raising an important question about job titles

                      We discuss job titles here a lot, and we know that it is important not to have a bad one. But what if you didn't have one, at all? We know why getting it wrong causes problems, lots of them. But it seems like getting it right only prevents the problems caused by getting it wrong. Does having a good one provide any benefits over having none at all?

                      I struggle with this myself and my title has often been "Technical Lead" or "Technical Fellow", which is descriptive in executive or academic circles, but to most people means essentially nothing. They aren't even sure if I'm a tech. Or a manager. It's not clear to the general public. And maybe it shouldn't be.

                      When making business cards, we've talked about leaving titles off completely. Job titles tend to pigeon hole us, and add complexity that need not exist. Few people, in any field or company of any size, really do a single job that can be easily summed up in a job title. Even when I worked in fast food, hotels, or grocery businesses, my work was too broad for a single title to clarify. In business and IT, everyone seems to wear so many hats.

                      What if... we just didn't use titles anymore? What are they even for, anyway?

                      "Project Manager" for all does make sense though. That's a good point in the article.

                      I read it, but didn't find any reason for why they chose such a meaningless term. In fact, reading the article, it describes why people shouldn't have that title. Because nearly everyone works on projects and makes decisions - two things that project managers don't do. PMs aren't the decision makers, and aren't generally on "a project." They manage the project process itself, they are the one job that doesn't do the things that the article talks about.

                      So from the description, everyone should be "on a project" - instead of being a project manager. It sounds like some academic who didn't know what a PM was read that and then applied the story to a title that doesn't match what was being discussed.

                      There are heavy inflation in titles but Project Manager is pretty clear cut to me. It means you have a budget that you are responsible for, it means you have resources, it means you are responsible for the outcome and it means you are the decision maker for matters that are within the project mandate. The project manager should be the CEO of the project. So most people working on projects are not project managers. And some project managers are just project administrators, not managers.

                      PMs also needs domain knowledge. A lot if they are going to be successful.

                      That's not what PM means in PM circles. The PM field, the one in which you can get a degree or certification, are not decision makers. They are the lowest people on the project totem pole. They aren't the people who know what is going on, they aren't the ones with domain knowledge. They are the ones managing the process of the project. They don't manage the people, nor the decisions, nor really normally understand the pieces.

                      Umm wut? No, it is exactly what he stated. That is the entire point of the PM and the PMP certifications.

                      Not at all. It's what people outside of those circles often perceive PMs doing, but not what PMs really do.

                      DashrenderD 1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @JaredBusch
                        last edited by

                        @JaredBusch said in Why Job Titles Matter, and Don't.:

                        PM is a very specific title with very specific training and certifications. And a PMO is basically the opposite of what you are describing. They are important, but mostly for providing a standardized reporting mechanism to a business and doing loads of paperwork and interfacing with other projects to coordinate.

                        Only when misused. Once a project is determined and assigned, the PM should be the sole authority on the project. With only normal managerial oversight by whatever group the PM reports to.

                        PMs lack the skills to do that. That would end in disaster. PMs trying to be normal managers is a common cause of project failures - because someone who doesn't understand the problem domain gets involved in making decisions that they don't understand.

                        PMs are important, but these are the pieces that they can't reasonably do, or at least aren't trained for. And overriding the people whose jobs it is to know and understand those things is where PMs cause disaster. The PM is the advocate for the stakeholders, and the reporter to them. But the stakeholders rarely themselves have the knowledge to run projects, either.

                        1 Reply Last reply Reply Quote 0
                        • DashrenderD
                          Dashrender @scottalanmiller
                          last edited by

                          @scottalanmiller said in Why Job Titles Matter, and Don't.:

                          @JaredBusch said in Why Job Titles Matter, and Don't.:

                          @scottalanmiller said in Why Job Titles Matter, and Don't.:

                          @Pete-S said in Why Job Titles Matter, and Don't.:

                          @scottalanmiller said in Why Job Titles Matter, and Don't.:

                          @Obsolesce said in Why Job Titles Matter, and Don't.:

                          @scottalanmiller said in Why Job Titles Matter, and Don't.:

                          There is no question that job titles matter, but why do we even have them? Having bad titles makes us confused and unproductive. Having good ones doesn't help very much because few people understand them. In IT especially, even the department of IT, let alone jobs within it, have titles that mean nothing and often less than nothing to outsiders and even many insiders.

                          At Tesla, Elon Musk recently did away with his titles because they are useless. And Quartz suggests that job titles actively get in the way of knowledge workers getting things done.

                          Tesla’s Elon Musk is raising an important question about job titles

                          We discuss job titles here a lot, and we know that it is important not to have a bad one. But what if you didn't have one, at all? We know why getting it wrong causes problems, lots of them. But it seems like getting it right only prevents the problems caused by getting it wrong. Does having a good one provide any benefits over having none at all?

                          I struggle with this myself and my title has often been "Technical Lead" or "Technical Fellow", which is descriptive in executive or academic circles, but to most people means essentially nothing. They aren't even sure if I'm a tech. Or a manager. It's not clear to the general public. And maybe it shouldn't be.

                          When making business cards, we've talked about leaving titles off completely. Job titles tend to pigeon hole us, and add complexity that need not exist. Few people, in any field or company of any size, really do a single job that can be easily summed up in a job title. Even when I worked in fast food, hotels, or grocery businesses, my work was too broad for a single title to clarify. In business and IT, everyone seems to wear so many hats.

                          What if... we just didn't use titles anymore? What are they even for, anyway?

                          "Project Manager" for all does make sense though. That's a good point in the article.

                          I read it, but didn't find any reason for why they chose such a meaningless term. In fact, reading the article, it describes why people shouldn't have that title. Because nearly everyone works on projects and makes decisions - two things that project managers don't do. PMs aren't the decision makers, and aren't generally on "a project." They manage the project process itself, they are the one job that doesn't do the things that the article talks about.

                          So from the description, everyone should be "on a project" - instead of being a project manager. It sounds like some academic who didn't know what a PM was read that and then applied the story to a title that doesn't match what was being discussed.

                          There are heavy inflation in titles but Project Manager is pretty clear cut to me. It means you have a budget that you are responsible for, it means you have resources, it means you are responsible for the outcome and it means you are the decision maker for matters that are within the project mandate. The project manager should be the CEO of the project. So most people working on projects are not project managers. And some project managers are just project administrators, not managers.

                          PMs also needs domain knowledge. A lot if they are going to be successful.

                          That's not what PM means in PM circles. The PM field, the one in which you can get a degree or certification, are not decision makers. They are the lowest people on the project totem pole. They aren't the people who know what is going on, they aren't the ones with domain knowledge. They are the ones managing the process of the project. They don't manage the people, nor the decisions, nor really normally understand the pieces.

                          Umm wut? No, it is exactly what he stated. That is the entire point of the PM and the PMP certifications.

                          Not at all. It's what people outside of those circles often perceive PMs doing, but not what PMs really do.

                          Honestly I don't know which it really is.

                          Before seeing this thread - I would have stated the same thing Scott did - they run the process of the project, run the meetings, file reports on status, but aren't really involved in the project itself. The Project/team Lead is in charge - they owned the budget, etc.

                          Now - with this argument, I haven't a clue which is right.

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @Dashrender
                            last edited by

                            @Dashrender said in Why Job Titles Matter, and Don't.:

                            @scottalanmiller said in Why Job Titles Matter, and Don't.:

                            @JaredBusch said in Why Job Titles Matter, and Don't.:

                            @scottalanmiller said in Why Job Titles Matter, and Don't.:

                            @Pete-S said in Why Job Titles Matter, and Don't.:

                            @scottalanmiller said in Why Job Titles Matter, and Don't.:

                            @Obsolesce said in Why Job Titles Matter, and Don't.:

                            @scottalanmiller said in Why Job Titles Matter, and Don't.:

                            There is no question that job titles matter, but why do we even have them? Having bad titles makes us confused and unproductive. Having good ones doesn't help very much because few people understand them. In IT especially, even the department of IT, let alone jobs within it, have titles that mean nothing and often less than nothing to outsiders and even many insiders.

                            At Tesla, Elon Musk recently did away with his titles because they are useless. And Quartz suggests that job titles actively get in the way of knowledge workers getting things done.

                            Tesla’s Elon Musk is raising an important question about job titles

                            We discuss job titles here a lot, and we know that it is important not to have a bad one. But what if you didn't have one, at all? We know why getting it wrong causes problems, lots of them. But it seems like getting it right only prevents the problems caused by getting it wrong. Does having a good one provide any benefits over having none at all?

                            I struggle with this myself and my title has often been "Technical Lead" or "Technical Fellow", which is descriptive in executive or academic circles, but to most people means essentially nothing. They aren't even sure if I'm a tech. Or a manager. It's not clear to the general public. And maybe it shouldn't be.

                            When making business cards, we've talked about leaving titles off completely. Job titles tend to pigeon hole us, and add complexity that need not exist. Few people, in any field or company of any size, really do a single job that can be easily summed up in a job title. Even when I worked in fast food, hotels, or grocery businesses, my work was too broad for a single title to clarify. In business and IT, everyone seems to wear so many hats.

                            What if... we just didn't use titles anymore? What are they even for, anyway?

                            "Project Manager" for all does make sense though. That's a good point in the article.

                            I read it, but didn't find any reason for why they chose such a meaningless term. In fact, reading the article, it describes why people shouldn't have that title. Because nearly everyone works on projects and makes decisions - two things that project managers don't do. PMs aren't the decision makers, and aren't generally on "a project." They manage the project process itself, they are the one job that doesn't do the things that the article talks about.

                            So from the description, everyone should be "on a project" - instead of being a project manager. It sounds like some academic who didn't know what a PM was read that and then applied the story to a title that doesn't match what was being discussed.

                            There are heavy inflation in titles but Project Manager is pretty clear cut to me. It means you have a budget that you are responsible for, it means you have resources, it means you are responsible for the outcome and it means you are the decision maker for matters that are within the project mandate. The project manager should be the CEO of the project. So most people working on projects are not project managers. And some project managers are just project administrators, not managers.

                            PMs also needs domain knowledge. A lot if they are going to be successful.

                            That's not what PM means in PM circles. The PM field, the one in which you can get a degree or certification, are not decision makers. They are the lowest people on the project totem pole. They aren't the people who know what is going on, they aren't the ones with domain knowledge. They are the ones managing the process of the project. They don't manage the people, nor the decisions, nor really normally understand the pieces.

                            Umm wut? No, it is exactly what he stated. That is the entire point of the PM and the PMP certifications.

                            Not at all. It's what people outside of those circles often perceive PMs doing, but not what PMs really do.

                            Honestly I don't know which it really is.

                            Before seeing this thread - I would have stated the same thing Scott did - they run the process of the project, run the meetings, file reports on status, but aren't really involved in the project itself. The Project/team Lead is in charge - they owned the budget, etc.

                            Now - with this argument, I haven't a clue which is right.

                            As someone who did his master's work in PM, and has been offered the head of the PMO for a Fortune 100, it's very clear what the training and certs are for. Very different than the common perception. To people outside of PM circles, the view of PMs is very much that they run the show. In PM training, it's much more like being a stakeholder liaison and a team secretary. You organize things, run meetings, produce reports, ensure people are staying on targets, making people produce targets, fighting for timelines internally and externally, acquiring resources... but not directly managing the project, that would be a confused PM that didn't know what their role was.

                            1 Reply Last reply Reply Quote 1
                            • DustinB3403D
                              DustinB3403
                              last edited by

                              A Project Lead is there to keep timelines, budgets make decisions based on information reported back. A PM is as was stated: "There are heavy inflation in titles but Project Manager is pretty clear cut to me. It means you have a budget that you are responsible for, it means you have resources, it means you are responsible for the outcome and it means you are the decision maker for matters that are within the project mandate. The project manager should be the CEO of the project. So most people working on projects are not project managers. And some project managers are just project administrators, not managers.

                              PMs also needs domain knowledge. A lot if they are going to be successful."

                              Any project can have 1 Project Lead, but several PM's based on the scale of the project. I'm acting as a PM for an on-going project now. Taking notes, providing input and leaving the decision to the people at charge. Unless I'm told I have the authority to make the decision.

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @DustinB3403
                                last edited by

                                @DustinB3403 said in Why Job Titles Matter, and Don't.:

                                PMs also needs domain knowledge. A lot if they are going to be successful.

                                Problem is, they have to have so much that it makes no sense for them to be a PM if they have enough to gets their hands dirty.

                                Getting a PMP or a degree in PM doesn't normally involve domain training, certainly not enough to be a good idea for those folks to get in and mess with projects internally.

                                A real PMO has loads of PM knowledge, but nearly no domain knowledge. PMOs work as a pool resource, not one PM for each problem domain.

                                1 Reply Last reply Reply Quote 0
                                • M
                                  murpheous
                                  last edited by

                                  My current title is IT Manager. Currently, the only thing I am managing is the infrastructure and all it entails.

                                  DashrenderD 1 Reply Last reply Reply Quote 0
                                  • ObsolesceO
                                    Obsolesce @scottalanmiller
                                    last edited by

                                    @scottalanmiller said in Why Job Titles Matter, and Don't.:

                                    @Pete-S said in Why Job Titles Matter, and Don't.:

                                    @scottalanmiller said in Why Job Titles Matter, and Don't.:

                                    @Obsolesce said in Why Job Titles Matter, and Don't.:

                                    @scottalanmiller said in Why Job Titles Matter, and Don't.:

                                    There is no question that job titles matter, but why do we even have them? Having bad titles makes us confused and unproductive. Having good ones doesn't help very much because few people understand them. In IT especially, even the department of IT, let alone jobs within it, have titles that mean nothing and often less than nothing to outsiders and even many insiders.

                                    At Tesla, Elon Musk recently did away with his titles because they are useless. And Quartz suggests that job titles actively get in the way of knowledge workers getting things done.

                                    Tesla’s Elon Musk is raising an important question about job titles

                                    We discuss job titles here a lot, and we know that it is important not to have a bad one. But what if you didn't have one, at all? We know why getting it wrong causes problems, lots of them. But it seems like getting it right only prevents the problems caused by getting it wrong. Does having a good one provide any benefits over having none at all?

                                    I struggle with this myself and my title has often been "Technical Lead" or "Technical Fellow", which is descriptive in executive or academic circles, but to most people means essentially nothing. They aren't even sure if I'm a tech. Or a manager. It's not clear to the general public. And maybe it shouldn't be.

                                    When making business cards, we've talked about leaving titles off completely. Job titles tend to pigeon hole us, and add complexity that need not exist. Few people, in any field or company of any size, really do a single job that can be easily summed up in a job title. Even when I worked in fast food, hotels, or grocery businesses, my work was too broad for a single title to clarify. In business and IT, everyone seems to wear so many hats.

                                    What if... we just didn't use titles anymore? What are they even for, anyway?

                                    "Project Manager" for all does make sense though. That's a good point in the article.

                                    I read it, but didn't find any reason for why they chose such a meaningless term. In fact, reading the article, it describes why people shouldn't have that title. Because nearly everyone works on projects and makes decisions - two things that project managers don't do. PMs aren't the decision makers, and aren't generally on "a project." They manage the project process itself, they are the one job that doesn't do the things that the article talks about.

                                    So from the description, everyone should be "on a project" - instead of being a project manager. It sounds like some academic who didn't know what a PM was read that and then applied the story to a title that doesn't match what was being discussed.

                                    There are heavy inflation in titles but Project Manager is pretty clear cut to me. It means you have a budget that you are responsible for, it means you have resources, it means you are responsible for the outcome and it means you are the decision maker for matters that are within the project mandate. The project manager should be the CEO of the project. So most people working on projects are not project managers. And some project managers are just project administrators, not managers.

                                    PMs also needs domain knowledge. A lot if they are going to be successful.

                                    That's not what PM means in PM circles. The PM field, the one in which you can get a degree or certification, are not decision makers. They are the lowest people on the project totem pole. They aren't the people who know what is going on, they aren't the ones with domain knowledge. They are the ones managing the process of the project. They don't manage the people, nor the decisions, nor really normally understand the pieces.

                                    PM is a very specific title with very specific training and certifications. And a PMO is basically the opposite of what you are describing. They are important, but mostly for providing a standardized reporting mechanism to a business and doing loads of paperwork and interfacing with other projects to coordinate.

                                    Look at a software project. The PM would be in charge of ensuring that everyone outside the project knows the status. Of running meetings. Of tracking process. Of ensuring standardization. Of fighting for resources, etc.

                                    But the dev lead and the design lead are the ones who actually know what is going on and run the actual work that produces the end result. A PM is only useful when your business is so large that you need someone to manage the "politics" of it. In a truly healthy organization, a PM is practically useless. In the real world, they are super important. But if you have a good team in a normal business, the PM is a function for the "business people" and of little value to actually producing anything.

                                    The actual definition of "Project Manager" is:

                                    0_1541429447788_91f7fb53-8470-4ee0-b86a-98d6c3d697df-image.png

                                    That's totally what most of us here do every day.

                                    scottalanmillerS JaredBuschJ 2 Replies Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @Obsolesce
                                      last edited by

                                      @Obsolesce said in Why Job Titles Matter, and Don't.:

                                      The actual definition of "Project Manager" is:

                                      0_1541429447788_91f7fb53-8470-4ee0-b86a-98d6c3d697df-image.png

                                      That's totally what most of us here do every day.

                                      I don't believe that's true. 90% of IT is support, not projects at all. Most people here do extremely little project work, let alone project management work. PM work is generally less than 1% of a project, and in IT projects are like 1-10% of IT.

                                      A typical SMB IT department might have hours of PM work a year, while the IT staff might be constantly busy.

                                      1 Reply Last reply Reply Quote 1
                                      • JaredBuschJ
                                        JaredBusch @Obsolesce
                                        last edited by

                                        @Obsolesce said in Why Job Titles Matter, and Don't.:

                                        @scottalanmiller said in Why Job Titles Matter, and Don't.:

                                        @Pete-S said in Why Job Titles Matter, and Don't.:

                                        @scottalanmiller said in Why Job Titles Matter, and Don't.:

                                        @Obsolesce said in Why Job Titles Matter, and Don't.:

                                        @scottalanmiller said in Why Job Titles Matter, and Don't.:

                                        There is no question that job titles matter, but why do we even have them? Having bad titles makes us confused and unproductive. Having good ones doesn't help very much because few people understand them. In IT especially, even the department of IT, let alone jobs within it, have titles that mean nothing and often less than nothing to outsiders and even many insiders.

                                        At Tesla, Elon Musk recently did away with his titles because they are useless. And Quartz suggests that job titles actively get in the way of knowledge workers getting things done.

                                        Tesla’s Elon Musk is raising an important question about job titles

                                        We discuss job titles here a lot, and we know that it is important not to have a bad one. But what if you didn't have one, at all? We know why getting it wrong causes problems, lots of them. But it seems like getting it right only prevents the problems caused by getting it wrong. Does having a good one provide any benefits over having none at all?

                                        I struggle with this myself and my title has often been "Technical Lead" or "Technical Fellow", which is descriptive in executive or academic circles, but to most people means essentially nothing. They aren't even sure if I'm a tech. Or a manager. It's not clear to the general public. And maybe it shouldn't be.

                                        When making business cards, we've talked about leaving titles off completely. Job titles tend to pigeon hole us, and add complexity that need not exist. Few people, in any field or company of any size, really do a single job that can be easily summed up in a job title. Even when I worked in fast food, hotels, or grocery businesses, my work was too broad for a single title to clarify. In business and IT, everyone seems to wear so many hats.

                                        What if... we just didn't use titles anymore? What are they even for, anyway?

                                        "Project Manager" for all does make sense though. That's a good point in the article.

                                        I read it, but didn't find any reason for why they chose such a meaningless term. In fact, reading the article, it describes why people shouldn't have that title. Because nearly everyone works on projects and makes decisions - two things that project managers don't do. PMs aren't the decision makers, and aren't generally on "a project." They manage the project process itself, they are the one job that doesn't do the things that the article talks about.

                                        So from the description, everyone should be "on a project" - instead of being a project manager. It sounds like some academic who didn't know what a PM was read that and then applied the story to a title that doesn't match what was being discussed.

                                        There are heavy inflation in titles but Project Manager is pretty clear cut to me. It means you have a budget that you are responsible for, it means you have resources, it means you are responsible for the outcome and it means you are the decision maker for matters that are within the project mandate. The project manager should be the CEO of the project. So most people working on projects are not project managers. And some project managers are just project administrators, not managers.

                                        PMs also needs domain knowledge. A lot if they are going to be successful.

                                        That's not what PM means in PM circles. The PM field, the one in which you can get a degree or certification, are not decision makers. They are the lowest people on the project totem pole. They aren't the people who know what is going on, they aren't the ones with domain knowledge. They are the ones managing the process of the project. They don't manage the people, nor the decisions, nor really normally understand the pieces.

                                        PM is a very specific title with very specific training and certifications. And a PMO is basically the opposite of what you are describing. They are important, but mostly for providing a standardized reporting mechanism to a business and doing loads of paperwork and interfacing with other projects to coordinate.

                                        Look at a software project. The PM would be in charge of ensuring that everyone outside the project knows the status. Of running meetings. Of tracking process. Of ensuring standardization. Of fighting for resources, etc.

                                        But the dev lead and the design lead are the ones who actually know what is going on and run the actual work that produces the end result. A PM is only useful when your business is so large that you need someone to manage the "politics" of it. In a truly healthy organization, a PM is practically useless. In the real world, they are super important. But if you have a good team in a normal business, the PM is a function for the "business people" and of little value to actually producing anything.

                                        The actual definition of "Project Manager" is:

                                        0_1541429447788_91f7fb53-8470-4ee0-b86a-98d6c3d697df-image.png

                                        That's totally what most of us here do every day.

                                        In IT, because there are generally few of us int he SMB.

                                        But, outside IT and even in IT in Enterprise, there are plenty of project workers, not project managers.

                                        scottalanmillerS ObsolesceO 3 Replies Last reply Reply Quote 1
                                        • scottalanmillerS
                                          scottalanmiller @JaredBusch
                                          last edited by

                                          @JaredBusch said in Why Job Titles Matter, and Don't.:

                                          @Obsolesce said in Why Job Titles Matter, and Don't.:

                                          @scottalanmiller said in Why Job Titles Matter, and Don't.:

                                          @Pete-S said in Why Job Titles Matter, and Don't.:

                                          @scottalanmiller said in Why Job Titles Matter, and Don't.:

                                          @Obsolesce said in Why Job Titles Matter, and Don't.:

                                          @scottalanmiller said in Why Job Titles Matter, and Don't.:

                                          There is no question that job titles matter, but why do we even have them? Having bad titles makes us confused and unproductive. Having good ones doesn't help very much because few people understand them. In IT especially, even the department of IT, let alone jobs within it, have titles that mean nothing and often less than nothing to outsiders and even many insiders.

                                          At Tesla, Elon Musk recently did away with his titles because they are useless. And Quartz suggests that job titles actively get in the way of knowledge workers getting things done.

                                          Tesla’s Elon Musk is raising an important question about job titles

                                          We discuss job titles here a lot, and we know that it is important not to have a bad one. But what if you didn't have one, at all? We know why getting it wrong causes problems, lots of them. But it seems like getting it right only prevents the problems caused by getting it wrong. Does having a good one provide any benefits over having none at all?

                                          I struggle with this myself and my title has often been "Technical Lead" or "Technical Fellow", which is descriptive in executive or academic circles, but to most people means essentially nothing. They aren't even sure if I'm a tech. Or a manager. It's not clear to the general public. And maybe it shouldn't be.

                                          When making business cards, we've talked about leaving titles off completely. Job titles tend to pigeon hole us, and add complexity that need not exist. Few people, in any field or company of any size, really do a single job that can be easily summed up in a job title. Even when I worked in fast food, hotels, or grocery businesses, my work was too broad for a single title to clarify. In business and IT, everyone seems to wear so many hats.

                                          What if... we just didn't use titles anymore? What are they even for, anyway?

                                          "Project Manager" for all does make sense though. That's a good point in the article.

                                          I read it, but didn't find any reason for why they chose such a meaningless term. In fact, reading the article, it describes why people shouldn't have that title. Because nearly everyone works on projects and makes decisions - two things that project managers don't do. PMs aren't the decision makers, and aren't generally on "a project." They manage the project process itself, they are the one job that doesn't do the things that the article talks about.

                                          So from the description, everyone should be "on a project" - instead of being a project manager. It sounds like some academic who didn't know what a PM was read that and then applied the story to a title that doesn't match what was being discussed.

                                          There are heavy inflation in titles but Project Manager is pretty clear cut to me. It means you have a budget that you are responsible for, it means you have resources, it means you are responsible for the outcome and it means you are the decision maker for matters that are within the project mandate. The project manager should be the CEO of the project. So most people working on projects are not project managers. And some project managers are just project administrators, not managers.

                                          PMs also needs domain knowledge. A lot if they are going to be successful.

                                          That's not what PM means in PM circles. The PM field, the one in which you can get a degree or certification, are not decision makers. They are the lowest people on the project totem pole. They aren't the people who know what is going on, they aren't the ones with domain knowledge. They are the ones managing the process of the project. They don't manage the people, nor the decisions, nor really normally understand the pieces.

                                          PM is a very specific title with very specific training and certifications. And a PMO is basically the opposite of what you are describing. They are important, but mostly for providing a standardized reporting mechanism to a business and doing loads of paperwork and interfacing with other projects to coordinate.

                                          Look at a software project. The PM would be in charge of ensuring that everyone outside the project knows the status. Of running meetings. Of tracking process. Of ensuring standardization. Of fighting for resources, etc.

                                          But the dev lead and the design lead are the ones who actually know what is going on and run the actual work that produces the end result. A PM is only useful when your business is so large that you need someone to manage the "politics" of it. In a truly healthy organization, a PM is practically useless. In the real world, they are super important. But if you have a good team in a normal business, the PM is a function for the "business people" and of little value to actually producing anything.

                                          The actual definition of "Project Manager" is:

                                          0_1541429447788_91f7fb53-8470-4ee0-b86a-98d6c3d697df-image.png

                                          That's totally what most of us here do every day.

                                          In IT, because there are generally few of us int he SMB.

                                          But, outside IT and even in IT in Enterprise, there are plenty of project workers, not project managers.

                                          At the bank, for example, it was like 100:1. Maybe higher. The system admin and engineering team was around 120 people for one division (size of division doesn't matter.) Only around .5 - 1% of the team at any given time was involved in a project or working with the PMO. Most of the team was running business as usual, no projects.

                                          Of those working in projects, about half of their time was spent trying to work around the project manager to actually get something done.

                                          1 Reply Last reply Reply Quote 0
                                          • DashrenderD
                                            Dashrender @murpheous
                                            last edited by

                                            @murpheous said in Why Job Titles Matter, and Don't.:

                                            My current title is IT Manager. Currently, the only thing I am managing is the infrastructure and all it entails.

                                            LOL - When I started here, I called myself simply IT, then I changed it to IT Director, and now I'm the IT Admin.

                                            IT Generalist would also be acceptable, as Scott has said, almost no one would know what that means. But calling myself IT Admin - almost everyone assumes pretty close to accurately what I do.

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