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    NextCloud web interface painfully slow

    Scheduled Pinned Locked Moved IT Discussion
    nextcloudvultr
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    • travisdh1T
      travisdh1 @bnrstnr
      last edited by

      @bnrstnr How's the client ISP connection? I've seen some major issues at handoff points to Level3 since their merger with Comcast.

      DashrenderD 1 Reply Last reply Reply Quote 0
      • B
        bnrstnr
        last edited by bnrstnr

        We have WOW cable internet, like 240/20ish

        I've poked around and found some other users NC installs and their login pages load almost instantly for me

        travisdh1T scottalanmillerS 2 Replies Last reply Reply Quote 0
        • travisdh1T
          travisdh1 @bnrstnr
          last edited by

          @bnrstnr said in NextCloud web interface painfully slow:

          We have WOW cable internet, like 240/20ish

          I've poked around and found some other users NC installs and their login pages load almost instantly for me

          You've looked at the system with something like top or glances, right?

          The only other thing that comes to mind is adding a swap file. Doesn't need to be large, but most kernels like to have at least a bit available.

          1 Reply Last reply Reply Quote 0
          • B
            bnrstnr
            last edited by

            htop is interesting, it's showing the CPU spiking up to 100% every few seconds. Lowest I've seen it go was around 20%.

            0_1543587289350_8954cb55-06f3-4942-8a05-f554edee006a-image.png

            [root@nextcloud ~]# free
                          total        used        free      shared  buff/cache   available
            Mem:        2040216      381064      912776       47240      746376     1421468
            Swap:       2179068           0     2179068
            
            travisdh1T 1 Reply Last reply Reply Quote 0
            • travisdh1T
              travisdh1 @bnrstnr
              last edited by

              @bnrstnr Something is not right in CPU land there. Can you see what process(es) are eating your CPU time?

              B 1 Reply Last reply Reply Quote 0
              • B
                bnrstnr
                last edited by

                0_1543587501142_9643176c-4b28-41c4-b0e2-f2ce5bef0451-image.png

                travisdh1T 1 Reply Last reply Reply Quote 0
                • B
                  bnrstnr @travisdh1
                  last edited by

                  @travisdh1 said in NextCloud web interface painfully slow:

                  @bnrstnr Something is not right in CPU land there. Can you see what process(es) are eating your CPU time?

                  Is there something better than top/htop to visualize the processes?

                  ObsolesceO 1 Reply Last reply Reply Quote 0
                  • travisdh1T
                    travisdh1 @bnrstnr
                    last edited by

                    @bnrstnr Ah, yeah, every monitoring tool will peg the CPU when you first start it. Give it like 5-10 seconds and it should calm down ang give you a better look at what is actually going on.

                    From the looks of that screenshot, it's probably someone syncing files from within Nextcloud.

                    B 1 Reply Last reply Reply Quote 0
                    • B
                      bnrstnr @travisdh1
                      last edited by bnrstnr

                      @travisdh1 said in NextCloud web interface painfully slow:

                      From the looks of that screenshot, it's probably someone syncing files from within Nextcloud.

                      We literally have 2 users that use this right now, I have to imagine this Vultr instance should be able to handle way more than 2 users syncing. I'm the only one that uses the sync client, the other user only uses the web interface and he's not using it right now lol

                      1 Reply Last reply Reply Quote 0
                      • wirestyle22W
                        wirestyle22
                        last edited by

                        So did anything change in regards to htop

                        B 1 Reply Last reply Reply Quote 0
                        • B
                          bnrstnr @wirestyle22
                          last edited by

                          @wirestyle22 No, it's been running for 25 minutes and still showing high CPU usage.

                          0_1543589743207_2efb36fd-f66f-4539-a1be-37a8041c7eb7-image.png

                          wirestyle22W 1 Reply Last reply Reply Quote 0
                          • wirestyle22W
                            wirestyle22 @bnrstnr
                            last edited by wirestyle22

                            @bnrstnr install glances and run that instead of htop. just curious about the reporting

                            B 1 Reply Last reply Reply Quote 0
                            • B
                              bnrstnr @wirestyle22
                              last edited by

                              @wirestyle22
                              0_1543590437746_edbac620-8504-49d2-ba7f-15d4f458f1b9-image.png

                              1 Reply Last reply Reply Quote 0
                              • JaredBuschJ
                                JaredBusch
                                last edited by

                                Reboot.

                                1 Reply Last reply Reply Quote 1
                                • black3dynamiteB
                                  black3dynamite
                                  last edited by black3dynamite

                                  For the 504 Gateway Time-Out, and if you are using nginx has proxy, do you have this inside the location block in your nextcloud.conf file?

                                  proxy_connect_timeout 600;
                                  proxy_send_timeout 600;
                                  proxy_read_timeout 600;
                                  send_timeout 600;
                                  
                                  B 1 Reply Last reply Reply Quote 0
                                  • dafyreD
                                    dafyre
                                    last edited by

                                    @JaredBusch said in NextCloud web interface painfully slow:

                                    Reboot.

                                    This. After you reboot, pay attention to the STEAL time. I've never noticed that in the display before... In your glances pic above, steal % is at 48%.

                                    I had to go google it to see what it was, lol... The short version is that steal % is how long your VM has to wait until the Hypervisor gives it more CPU time.

                                    This article, though dated, seems to give good info.
                                    (Understanding CPU Steal Time)

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                                    • B
                                      bnrstnr
                                      last edited by bnrstnr

                                      This is after reboot. It's still crazy slow. I rebooted a couple times yesterday, too. Even installing glances with DNF was crazy slow, and opening it takes about 20 seconds.

                                      Glances had already been running for 28 min at this point, so I'm sure any spikes from opening had subsided by then.

                                      0_1543595922876_12a57eb8-5b8b-4292-bbae-774a39e41422-image.png

                                      1 Reply Last reply Reply Quote 0
                                      • B
                                        bnrstnr @dafyre
                                        last edited by

                                        @dafyre said in NextCloud web interface painfully slow:

                                        This. After you reboot, pay attention to the STEAL time. I've never noticed that in the display before... In your glances pic above, steal % is at 48%.
                                        I had to go google it to see what it was, lol... The short version is that steal % is how long your VM has to wait until the Hypervisor gives it more CPU time.
                                        This article, though dated, seems to give good info.
                                        (Understanding CPU Steal Time)

                                        This almost sounds like I have a noisy neighbor on my VPS?

                                        travisdh1T JaredBuschJ scottalanmillerS 3 Replies Last reply Reply Quote 3
                                        • B
                                          bnrstnr @black3dynamite
                                          last edited by

                                          @black3dynamite said in NextCloud web interface painfully slow:

                                          For the 504 Gateway Time-Out, and if you are using nginx has proxy, do you have this inside the location block in your nextcloud.conf file?

                                          proxy_connect_timeout 600;
                                          proxy_send_timeout 600;
                                          proxy_read_timeout 600;
                                          send_timeout 600;
                                          

                                          I have nothing relating to timeouts in my nginx conf.

                                          Should I add it? I'm assuming it's using whatever the nginx default is.

                                          black3dynamiteB 1 Reply Last reply Reply Quote 0
                                          • travisdh1T
                                            travisdh1 @bnrstnr
                                            last edited by

                                            @bnrstnr said in NextCloud web interface painfully slow:

                                            @dafyre said in NextCloud web interface painfully slow:

                                            This. After you reboot, pay attention to the STEAL time. I've never noticed that in the display before... In your glances pic above, steal % is at 48%.
                                            I had to go google it to see what it was, lol... The short version is that steal % is how long your VM has to wait until the Hypervisor gives it more CPU time.
                                            This article, though dated, seems to give good info.
                                            (Understanding CPU Steal Time)

                                            This almost sounds like I have a noisy neighbor on my VPS?

                                            Very well could be.

                                            1 Reply Last reply Reply Quote 0
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