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    Mouse pointer periodically freeze in place

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    • S
      srsmith
      last edited by

      We had a user yesterday that had a similar issue with a wired optical mouse. Mouse would occasionally move extremely slowly and right click menus would take 10 seconds or so to show up. I had them try a different mouse and the problem immediately went away.

      ObsolesceO 1 Reply Last reply Reply Quote 0
      • ObsolesceO
        Obsolesce @gjacobse
        last edited by

        @gjacobse said in Mouse pointer periodically freeze in place:

        roller ball?
        Could be lint or dirt.

        Do they even make those anymore?

        1 Reply Last reply Reply Quote 0
        • ObsolesceO
          Obsolesce @srsmith
          last edited by

          @srsmith said in Mouse pointer periodically freeze in place:

          We had a user yesterday that had a similar issue with a wired optical mouse. Mouse would occasionally move extremely slowly and right click menus would take 10 seconds or so to show up. I had them try a different mouse and the problem immediately went away.

          I'll see if another mouse helps tomorrow.

          I'm waiting to see if it does it on the trackpad. i'll post back when I know.

          1 Reply Last reply Reply Quote 0
          • IRJI
            IRJ
            last edited by

            Perhaps a guest mouse would solve the issue 😂😂😂

            ObsolesceO wrx7mW 2 Replies Last reply Reply Quote 3
            • ObsolesceO
              Obsolesce @IRJ
              last edited by

              @IRJ said in Mouse pointer periodically freeze in place:

              Perhaps a guest mouse would solve the issue 😂😂😂

              Only if I stand far enough away

              wrx7mW 1 Reply Last reply Reply Quote 3
              • wrx7mW
                wrx7m @IRJ
                last edited by

                @IRJ said in Mouse pointer periodically freeze in place:

                Perhaps a guest mouse would solve the issue 😂😂😂

                LMAO! I am glad my boss could provide you with some laughs.

                1 Reply Last reply Reply Quote 0
                • wrx7mW
                  wrx7m @Obsolesce
                  last edited by

                  @Obsolesce said in Mouse pointer periodically freeze in place:

                  @IRJ said in Mouse pointer periodically freeze in place:

                  Perhaps a guest mouse would solve the issue 😂😂😂

                  Only if I stand far enough away

                  That is what is causing the issue. Stand closer!!!

                  ObsolesceO 1 Reply Last reply Reply Quote 0
                  • ObsolesceO
                    Obsolesce @wrx7m
                    last edited by

                    @wrx7m said in Mouse pointer periodically freeze in place:

                    @Obsolesce said in Mouse pointer periodically freeze in place:

                    @IRJ said in Mouse pointer periodically freeze in place:

                    Perhaps a guest mouse would solve the issue 😂😂😂

                    Only if I stand far enough away

                    That is what is causing the issue. Stand closer!!!

                    No Wai bro, it should just work!

                    1 Reply Last reply Reply Quote 2
                    • KellyK
                      Kelly
                      last edited by

                      Do you have a cordless phone nearby? I know several wireless mice run on 2.4 GHz and can have issues with other electronics that run on the same frequency.

                      ObsolesceO 1 Reply Last reply Reply Quote 0
                      • ObsolesceO
                        Obsolesce @Kelly
                        last edited by

                        @Kelly said in Mouse pointer periodically freeze in place:

                        Do you have a cordless phone nearby? I know several wireless mice run on 2.4 GHz and can have issues with other electronics that run on the same frequency.

                        Yes, but the mouse is wired. I'll be on it a bit later and will be able to pay attention enough if the track pad does it or if just mice.

                        1 Reply Last reply Reply Quote 0
                        • black3dynamiteB
                          black3dynamite
                          last edited by

                          Recent updates on your graphics card?

                          1 Reply Last reply Reply Quote 0
                          • dafyreD
                            dafyre
                            last edited by dafyre

                            Open Task Manager and see if there are a lot of "System Interrupts" I notice my laptop will get slower than dirt when System Interrupts goes over 2 or 3 %.

                            You can try disabling bluetooth to see if that helps as well.

                            Edit: This usually indicates a bad driver somewhere, and it doesn't necessarily have to be the mouse or USB controller.

                            ObsolesceO 1 Reply Last reply Reply Quote 1
                            • ObsolesceO
                              Obsolesce @dafyre
                              last edited by

                              @dafyre said in Mouse pointer periodically freeze in place:

                              Open Task Manager and see if there are a lot of "System Interrupts"

                              I don't see where it says that

                              dafyreD 1 Reply Last reply Reply Quote 0
                              • dafyreD
                                dafyre @Obsolesce
                                last edited by

                                @Obsolesce said in Mouse pointer periodically freeze in place:

                                @dafyre said in Mouse pointer periodically freeze in place:

                                Open Task Manager and see if there are a lot of "System Interrupts"

                                I don't see where it says that

                                Sort everything by name in the details tab....

                                d83df99d-5ba8-484d-b0d4-96d60b679fc2-image.png

                                As long as System Interrupts is a low number, don't worry about it, but if it hovers around 3 or 4 % (or higher), turn off bluetooth and see if it drops.

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