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    Comparing MeshCentral 2 to ScreenConnect

    Scheduled Pinned Locked Moved IT Discussion
    remote accessscreenconnectmeshcentralmeshcentral 2connectwise controlconnectwise
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    • scottalanmillerS
      scottalanmiller
      last edited by

      Updated

      1 Reply Last reply Reply Quote 0
      • M
        MordyT
        last edited by

        2 questions...

        1. How does mesh agents handle being behind an authenticated proxy? Where can I give credentials, etc?
        2. Where can I find agent logs on Windows? I suspect my issue is due to the authenticated proxy, but want to confirm.
        1 Reply Last reply Reply Quote 1
        • JaredBuschJ
          JaredBusch
          last edited by

          Does MeshCentral have a way to uninstall the remote agent from within the console like ScreenConnect does?

          4a563e9d-6640-4ee6-a085-d2ebd7472a9f-image.png

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @JaredBusch
            last edited by

            @JaredBusch it has "delete device". I don't know if it removes the remote agent. But it makes the remote agent useless at least. I've never tested to see what the remote agent does when that option is selected. But it definitely removes it from MC itself.

            NashBrydgesN 1 Reply Last reply Reply Quote 0
            • NashBrydgesN
              NashBrydges @scottalanmiller
              last edited by

              @scottalanmiller said in Comparing MeshCentral 2 to ScreenConnect:

              @JaredBusch it has "delete device". I don't know if it removes the remote agent. But it makes the remote agent useless at least. I've never tested to see what the remote agent does when that option is selected. But it definitely removes it from MC itself.

              Interesting behaviour I just observed when I tested this. I can click on the "Delete device" option and it does momentarily remove it from my MC installation however the remote device immediately returns to the MC My Devices dashboard. It looks like there may be a bug that prevents it from being removed if the remote agent is still running on the remote device.

              scottalanmillerS M 2 Replies Last reply Reply Quote 0
              • NashBrydgesN
                NashBrydges
                last edited by

                If I first remove the remote device agent, then I can successfully delete the server from the MC dashboard.

                The test was on a remote server running Windows Server 2012R2.

                1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @NashBrydges
                  last edited by

                  @NashBrydges said in Comparing MeshCentral 2 to ScreenConnect:

                  @scottalanmiller said in Comparing MeshCentral 2 to ScreenConnect:

                  @JaredBusch it has "delete device". I don't know if it removes the remote agent. But it makes the remote agent useless at least. I've never tested to see what the remote agent does when that option is selected. But it definitely removes it from MC itself.

                  Interesting behaviour I just observed when I tested this. I can click on the "Delete device" option and it does momentarily remove it from my MC installation however the remote device immediately returns to the MC My Devices dashboard. It looks like there may be a bug that prevents it from being removed if the remote agent is still running on the remote device.

                  That's odd. I've done this a bit and not seen that happen. But maybe the agent was no longer running?

                  JaredBuschJ 1 Reply Last reply Reply Quote 0
                  • JaredBuschJ
                    JaredBusch @scottalanmiller
                    last edited by

                    @scottalanmiller said in Comparing MeshCentral 2 to ScreenConnect:

                    @NashBrydges said in Comparing MeshCentral 2 to ScreenConnect:

                    @scottalanmiller said in Comparing MeshCentral 2 to ScreenConnect:

                    @JaredBusch it has "delete device". I don't know if it removes the remote agent. But it makes the remote agent useless at least. I've never tested to see what the remote agent does when that option is selected. But it definitely removes it from MC itself.

                    Interesting behaviour I just observed when I tested this. I can click on the "Delete device" option and it does momentarily remove it from my MC installation however the remote device immediately returns to the MC My Devices dashboard. It looks like there may be a bug that prevents it from being removed if the remote agent is still running on the remote device.

                    That's odd. I've done this a bit and not seen that happen. But maybe the agent was no longer running?

                    Most likely. I can remove an agent and it pops back immediately, as @NashBrydges noted.

                    I want to remote uninstall the agent.

                    1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller
                      last edited by

                      No obvious command to remove it in the agent command list...

                      help
                      Available commands:
                      amt, amtacm, amtccm, amtdeactivate, amtpolicy, amtreset, apf, args, av, cpuinfo, dbcompact, dbget, dbkeys,
                      dbset, eval, getclip, getscript, help, httpget, info, kill, location, lock, log, ls, netinfo, notify,
                      nwslist, openurl, osinfo, parseuri, plugin, power, print, ps, rawsmbios, scanamt, scanwifi, sendcaps,
                      setclip, setdebug, smbios, sysinfo, toast, type, users, wakeonlan, wsclose, wsconnect, wssend.

                      1 Reply Last reply Reply Quote 0
                      • coliverC
                        coliver
                        last edited by

                        Is there a way to make Powershell the default shell for Windows instead of Command Prompt?

                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @coliver
                          last edited by

                          @coliver said in Comparing MeshCentral 2 to ScreenConnect:

                          Is there a way to make Powershell the default shell for Windows instead of Command Prompt?

                          For Windows, yes...

                          https://www.techrepublic.com/article/windows-10-april-2018-update-how-to-change-the-command-prompt-default-to-powershell/

                          1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller
                            last edited by

                            For MeshCentral, no I don't think so. That would be nice, though.

                            coliverC 1 Reply Last reply Reply Quote 0
                            • coliverC
                              coliver @scottalanmiller
                              last edited by

                              @scottalanmiller said in Comparing MeshCentral 2 to ScreenConnect:

                              For MeshCentral, no I don't think so. That would be nice, though.

                              Yeah that's what I meant.

                              1 Reply Last reply Reply Quote 0
                              • M
                                MordyT @NashBrydges
                                last edited by MordyT

                                @NashBrydges said in Comparing MeshCentral 2 to ScreenConnect:

                                @scottalanmiller said in Comparing MeshCentral 2 to ScreenConnect:

                                @JaredBusch it has "delete device". I don't know if it removes the remote agent. But it makes the remote agent useless at least. I've never tested to see what the remote agent does when that option is selected. But it definitely removes it from MC itself.

                                Interesting behaviour I just observed when I tested this. I can click on the "Delete device" option and it does momentarily remove it from my MC installation however the remote device immediately returns to the MC My Devices dashboard. It looks like there may be a bug that prevents it from being removed if the remote agent is still running on the remote device.

                                Download the uninstaller, transfer with meshcentral to the pc, run with meshcentral remote commands, delete device from portal?

                                Would be nice for a button, but in theroy that could work...

                                Heck, could likely make it all a powersehll script with invoke-webrequest, so you can in 1 script download, run uninstaller, delete installer (maybe). Then it's a matter of deleting from portal...

                                black3dynamiteB 1 Reply Last reply Reply Quote 0
                                • black3dynamiteB
                                  black3dynamite @MordyT
                                  last edited by black3dynamite

                                  @MordyT said in Comparing MeshCentral 2 to ScreenConnect:

                                  @NashBrydges said in Comparing MeshCentral 2 to ScreenConnect:

                                  @scottalanmiller said in Comparing MeshCentral 2 to ScreenConnect:

                                  @JaredBusch it has "delete device". I don't know if it removes the remote agent. But it makes the remote agent useless at least. I've never tested to see what the remote agent does when that option is selected. But it definitely removes it from MC itself.

                                  Interesting behaviour I just observed when I tested this. I can click on the "Delete device" option and it does momentarily remove it from my MC installation however the remote device immediately returns to the MC My Devices dashboard. It looks like there may be a bug that prevents it from being removed if the remote agent is still running on the remote device.

                                  Download the uninstaller, transfer with meshcentral to the pc, run with meshcentral remote commands, delete device from portal?

                                  Would be nice for a button, but in theroy that could work...

                                  Heck, could likely make it all a powersehll script with invoke-webrequest, so you can in 1 script download, run uninstaller, delete installer (maybe). Then it's a matter of deleting from portal...

                                  No need to download the installer.
                                  Create a script with something like this.

                                  $_oFile = 'MeshAgent.exe'
                                  $_oMeshAgentPath = 'C:\Program Files\Mesh Agent'
                                  $_oMeshAgentArguments = @(
                                    '-fulluninstall'
                                  )
                                  
                                  Start-Process -FilePath "$_oMeshAgentPath\$_oFile" -ArgumentList $_oMeshAgentArguments -Wait -NoNewWindow
                                  

                                  But having a option to delete device and to uninstall meshagent and then delete device would be awesome.

                                  Edit: Fixed path for C:\Program Files\MeshAgent to C:\Program Files\Mesh Agent
                                  Thanks @JaredBusch

                                  JaredBuschJ 1 Reply Last reply Reply Quote 1
                                  • JaredBuschJ
                                    JaredBusch
                                    last edited by

                                    THis is what ConnectWise shows when you choose uninstall.
                                    19629979-56cc-44e3-912e-d0c896ed1169-image.png

                                    1 Reply Last reply Reply Quote 1
                                    • dbeatoD
                                      dbeato
                                      last edited by

                                      Bomgar does this and uninstalls automatically as soon as your end a session if it is on demmand or from the host.

                                      JaredBuschJ 1 Reply Last reply Reply Quote 0
                                      • JaredBuschJ
                                        JaredBusch @dbeato
                                        last edited by

                                        @dbeato said in Comparing MeshCentral 2 to ScreenConnect:

                                        Bomgar does this and uninstalls automatically as soon as your end a session if it is on demmand or from the host.

                                        No one is talking about on-demand. On demand should not install anything in the first place. merely run.

                                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller @JaredBusch
                                          last edited by

                                          @JaredBusch said in Comparing MeshCentral 2 to ScreenConnect:

                                          @dbeato said in Comparing MeshCentral 2 to ScreenConnect:

                                          Bomgar does this and uninstalls automatically as soon as your end a session if it is on demmand or from the host.

                                          No one is talking about on-demand. On demand should not install anything in the first place. merely run.

                                          Exactly. MeshCentral does the same. Run on demand and it just "vanishes" when you close.

                                          dbeatoD 1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller
                                            last edited by

                                            Up to 0.4.2-h

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