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    Can't find where to download System Configuration Manager as an M365 admin

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    • dave247D
      dave247
      last edited by dave247

      My company recently purchased M365 E3 which includes MECM/SCCM and I am looking to download the System Configuration Manager and relevant licensing so I can setup a primary site server and start using it. Normally I would check the MSVLC but in this case, we purchased M365 through a MSP/reseller and the software does not show up in the portal. That said, our accounts are still tied to the MSVLC but Microsoft support hasn't been much help so far.

      I did find this page that says I am supposed to open a case with Microsoft support and reference the internal article ID 4033838. This, btw, seems completely weird.

      EDIT: Scratch all this. I just had to reach out to my SP/reseller and have them open a ticket with MS, who got back to them right away with a download link and license key.

      1 Reply Last reply Reply Quote 0
      • DashrenderD
        Dashrender
        last edited by

        @dave247 said in Can't find where to download System Configuration Manager as an M365 admin:

        e MSVLC but in this case, we purchased M365 through a MSP/reseller and the software does not show up in the portal. That said,

        ug, more problems because you bought through a third party...

        dave247D JaredBuschJ 2 Replies Last reply Reply Quote 0
        • dave247D
          dave247 @Dashrender
          last edited by

          @Dashrender said in Can't find where to download System Configuration Manager as an M365 admin:

          @dave247 said in Can't find where to download System Configuration Manager as an M365 admin:

          e MSVLC but in this case, we purchased M365 through a MSP/reseller and the software does not show up in the portal. That said,

          ug, more problems because you bought through a third party...

          Who was I supposed to buy it from?

          1 Reply Last reply Reply Quote 0
          • JaredBuschJ
            JaredBusch @Dashrender
            last edited by

            @Dashrender said in Can't find where to download System Configuration Manager as an M365 admin:

            @dave247 said in Can't find where to download System Configuration Manager as an M365 admin:

            e MSVLC but in this case, we purchased M365 through a MSP/reseller and the software does not show up in the portal. That said,

            ug, more problems because you bought through a third party...

            I’ve never had a problem with this.

            DashrenderD 1 Reply Last reply Reply Quote 0
            • jt1001001J
              jt1001001
              last edited by

              Try going here: https://businessaccount.microsoft.com/ and click Sign-In for customers and sign in with your M365 admin account.

              1 Reply Last reply Reply Quote 0
              • DashrenderD
                Dashrender @JaredBusch
                last edited by

                @JaredBusch said in Can't find where to download System Configuration Manager as an M365 admin:

                @Dashrender said in Can't find where to download System Configuration Manager as an M365 admin:

                @dave247 said in Can't find where to download System Configuration Manager as an M365 admin:

                e MSVLC but in this case, we purchased M365 through a MSP/reseller and the software does not show up in the portal. That said,

                ug, more problems because you bought through a third party...

                I’ve never had a problem with this.

                Who did you buy from thought? that company we talked to SW? or someone crappy like Rackspace/GoDaddy? 😛

                JaredBuschJ 1 Reply Last reply Reply Quote 0
                • JaredBuschJ
                  JaredBusch @Dashrender
                  last edited by

                  @Dashrender said in Can't find where to download System Configuration Manager as an M365 admin:

                  @JaredBusch said in Can't find where to download System Configuration Manager as an M365 admin:

                  @Dashrender said in Can't find where to download System Configuration Manager as an M365 admin:

                  @dave247 said in Can't find where to download System Configuration Manager as an M365 admin:

                  e MSVLC but in this case, we purchased M365 through a MSP/reseller and the software does not show up in the portal. That said,

                  ug, more problems because you bought through a third party...

                  I’ve never had a problem with this.

                  Who did you buy from thought? that company we talked to SW? or someone crappy like Rackspace/GoDaddy? 😛

                  I’ve dealt with both types and never had a problem.

                  I have never chosen to buy from GoDaddy, but dealt with it.

                  1 Reply Last reply Reply Quote 0
                  • dave247D
                    dave247
                    last edited by

                    Scratch all this. I just had to reach out to my SP/reseller and have them open a ticket with MS, who got back to them right away with a download link and license key.

                    DashrenderD 1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender @dave247
                      last edited by

                      @dave247 said in Can't find where to download System Configuration Manager as an M365 admin:

                      Scratch all this. I just had to reach out to my SP/reseller and have them open a ticket with MS, who got back to them right away with a download link and license key.

                      Great news - this is what Insight is currently pitching to me to get me to move my licensing through them.

                      1 Reply Last reply Reply Quote 0
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