Active Directory - User Attribute RFID/HID Badge
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@Dashrender said in Active Directory - User Attribute RFID/HID Badge:
It might not be native - it very easily could be something they extend when you buy their solution.
Cisco does this with call manager - you run code against AD which adds several new attributes.
That I would understand, if the vendor said as much. They can't even tell me that its an extension, its been a week with multiple follow-up calls and I get the same response "we have to investigate".
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@DustinB3403 said in Active Directory - User Attribute RFID/HID Badge:
Looking to know if this attribute exists and if so on what version(s) of Microsoft Server AD.
Been trying to find this for a while now and I'm getting the runaround from a vendor who says this exists yet can't tell me what the attribute is named and I can't find any mention of it in any documentation.
Who is the vendor?
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@dbeato Check your PM's I'd rather not advertise this vendor.
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@DustinB3403 said in Active Directory - User Attribute RFID/HID Badge:
@dbeato Check your PM's I'd rather not advertise this vendor.
It's kinda obvious that they shouldn't be used because anyone that knows anything has already left the company.
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@DustinB3403 Thanks, This is what I know about SmartCard and AD
https://docs.microsoft.com/en-us/windows/win32/ad/security-properties
https://docs.microsoft.com/en-us/windows/win32/adschema/a-cacertificate
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The vendor finally got back to me with the below 2 links. . .
https://www.windowstechno.com/how-to-create-custom-attributes-in-active-directory/
Why couldn't the vendor just say that custom user attributes would be required?
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@DustinB3403 said in Active Directory - User Attribute RFID/HID Badge:
The vendor finally got back to me with the below 2 links. . .
https://www.windowstechno.com/how-to-create-custom-attributes-in-active-directory/
Why couldn't the vendor just say that custom user attributes would be required?
Hahha, makes sense
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@dbeato said in Active Directory - User Attribute RFID/HID Badge:
@DustinB3403 said in Active Directory - User Attribute RFID/HID Badge:
The vendor finally got back to me with the below 2 links. . .
https://www.windowstechno.com/how-to-create-custom-attributes-in-active-directory/
Why couldn't the vendor just say that custom user attributes would be required?
Hahha, makes sense
It's really insanely poor customer service that
1) You as the vendor don't have this documented for ready access 2) It takes 3 weeks of calling the vendor to get this information from the vendor 3) That the vendor doesn't even have their own cleaned up copy of this requirement listed in their documentation... -
@DustinB3403 said in Active Directory - User Attribute RFID/HID Badge:
The vendor finally got back to me with the below 2 links. . .
https://www.windowstechno.com/how-to-create-custom-attributes-in-active-directory/
Why couldn't the vendor just say that custom user attributes would be required?
Hmmm.. think that was mentioned days ago
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@DustinB3403 said in Active Directory - User Attribute RFID/HID Badge:
@dbeato said in Active Directory - User Attribute RFID/HID Badge:
@DustinB3403 said in Active Directory - User Attribute RFID/HID Badge:
The vendor finally got back to me with the below 2 links. . .
https://www.windowstechno.com/how-to-create-custom-attributes-in-active-directory/
Why couldn't the vendor just say that custom user attributes would be required?
Hahha, makes sense
It's really insanely poor customer service that
1) You as the vendor don't have this documented for ready access 2) It takes 3 weeks of calling the vendor to get this information from the vendor 3) That the vendor doesn't even have their own cleaned up copy of this requirement listed in their documentation...Sounds like a lot of Great reasons to walk away from that vendor! imagine what will happen when you need support?
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@Dashrender said in Active Directory - User Attribute RFID/HID Badge:
@DustinB3403 said in Active Directory - User Attribute RFID/HID Badge:
The vendor finally got back to me with the below 2 links. . .
https://www.windowstechno.com/how-to-create-custom-attributes-in-active-directory/
Why couldn't the vendor just say that custom user attributes would be required?
Hmmm.. think that was mentioned days ago
If you're referring to
@Dashrender said in Active Directory - User Attribute RFID/HID Badge:
It might not be native - it very easily could be something they extend when you buy their solution.
Cisco does this with call manager - you run code against AD which adds several new attributes.I would say, sure you mentioned new attributes but the support vendor couldn't even tell me as much. They literally had no clue how to integrate this information.
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@Dashrender said in Active Directory - User Attribute RFID/HID Badge:
@DustinB3403 said in Active Directory - User Attribute RFID/HID Badge:
@dbeato said in Active Directory - User Attribute RFID/HID Badge:
@DustinB3403 said in Active Directory - User Attribute RFID/HID Badge:
The vendor finally got back to me with the below 2 links. . .
https://www.windowstechno.com/how-to-create-custom-attributes-in-active-directory/
Why couldn't the vendor just say that custom user attributes would be required?
Hahha, makes sense
It's really insanely poor customer service that
1) You as the vendor don't have this documented for ready access 2) It takes 3 weeks of calling the vendor to get this information from the vendor 3) That the vendor doesn't even have their own cleaned up copy of this requirement listed in their documentation...Sounds like a lot of Great reasons to walk away from that vendor! imagine what will happen when you need support?
Yes, absolutely the inverse to this is that the end customer has tested numerous different devices and has found that support from all of these vendors is pretty bad.
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@DustinB3403 said in Active Directory - User Attribute RFID/HID Badge:
@Dashrender said in Active Directory - User Attribute RFID/HID Badge:
@DustinB3403 said in Active Directory - User Attribute RFID/HID Badge:
The vendor finally got back to me with the below 2 links. . .
https://www.windowstechno.com/how-to-create-custom-attributes-in-active-directory/
Why couldn't the vendor just say that custom user attributes would be required?
Hmmm.. think that was mentioned days ago
If you're referring to
@Dashrender said in Active Directory - User Attribute RFID/HID Badge:
It might not be native - it very easily could be something they extend when you buy their solution.
Cisco does this with call manager - you run code against AD which adds several new attributes.I would say, sure you mentioned new attributes but the support vendor couldn't even tell me as much. They literally had no clue how to integrate this information.
LOL - oh I know... they are clearly failing... I hope you as the IT person are telling your bosses this is NOT the company/vendor for you. Then have them watch Scott's video on why you don't need to sell them that idea.
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@Dashrender I'm a 3rd party to the end customer here. Acting as the middle man as the customer's IT department wanted to engage outside support to try and vet different products.
I candidly told the customer that while this product will work, it won't work with all of the features they want without some substantial changes to their infrastructure and that the support (at least from this vendor) is pretty awful.
The simple approach here is to not integrate RFID/HID's to the system and simply use the AD Integration with the built-in QR codes that each member is assigned.
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@DustinB3403 said in Active Directory - User Attribute RFID/HID Badge:
@Dashrender I'm a 3rd party to the end customer here. Acting as the middle man as the customer's IT department wanted to engage outside support to try and vet different products.
I candidly told the customer that while this product will work, it won't work with all of the features they want without some substantial changes to their infrastructure and that the support (at least from this vendor) is pretty awful.
The simple approach here is to not integrate RFID/HID's to the system and simply use the AD Integration with the built-in QR codes that each member is assigned.
Just because something may be supported, doesn't imply that it is support.
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@Obsolesce said in Active Directory - User Attribute RFID/HID Badge:
@DustinB3403 said in Active Directory - User Attribute RFID/HID Badge:
@Dashrender I'm a 3rd party to the end customer here. Acting as the middle man as the customer's IT department wanted to engage outside support to try and vet different products.
I candidly told the customer that while this product will work, it won't work with all of the features they want without some substantial changes to their infrastructure and that the support (at least from this vendor) is pretty awful.
The simple approach here is to not integrate RFID/HID's to the system and simply use the AD Integration with the built-in QR codes that each member is assigned.
Just because something may be supported, doesn't imply that it is support.
Except in this case the vendor very clearly has stated they support you adding custom attributes within AD.
