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    Ubiquity U-LTE

    Scheduled Pinned Locked Moved IT Discussion
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    • popesterP
      popester
      last edited by

      My brand new U-LTE cellular failover device from Ubiquity appears to have lost its APN setting. I guess default is not the Dallas Fort Worth metro plex in texas. It is the one that AT&T has its hooks into, or at least from what i understand. Has this happened to someone else? I can get into the config but do not want to touch any settings for fear of doing more harm than good. I reached out to Ubiquity Support and they shot back that I needed to get the correct settings for the device from AT&T. Not real sure how to do that. Have found lots of information. Since i am paying ubiquity a monthly charge for the service I am not sure who to reach out to. Anyway. Any help would be appreciated.

      travisdh1T 1 Reply Last reply Reply Quote 0
      • travisdh1T
        travisdh1 @popester
        last edited by

        @popester said in Ubiquity U-LTE:

        My brand new U-LTE cellular failover device from Ubiquity appears to have lost its APN setting. I guess default is not the Dallas Fort Worth metro plex in texas. It is the one that AT&T has its hooks into, or at least from what i understand. Has this happened to someone else? I can get into the config but do not want to touch any settings for fear of doing more harm than good. I reached out to Ubiquity Support and they shot back that I needed to get the correct settings for the device from AT&T. Not real sure how to do that. Have found lots of information. Since i am paying ubiquity a monthly charge for the service I am not sure who to reach out to. Anyway. Any help would be appreciated.

        Have you had any contact with AT&T, or was it all Ubiquity?

        I deal with cellular data things as the majority of my work now, so I may be able to help.

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