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    CloudatCost Issues

    Scheduled Pinned Locked Moved IT Discussion
    cloudatcostcloud computing
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    • ?
      A Former User
      last edited by

      2015-03-10 11_11_03-Program Manager.png

      After the re-image completed I still can't access the VM. Has been over a hour now.

      scottalanmillerS 1 Reply Last reply Reply Quote 0
      • DanpD
        Danp
        last edited by Danp

        Is that the correct IP address? They do change every time you reimage the VM...

        ? 1 Reply Last reply Reply Quote 1
        • scottalanmillerS
          scottalanmiller @A Former User
          last edited by scottalanmiller

          @Aaron-Studer said:

          After the re-image completed I still can't access the VM. Has been over a hour now.

          What does the console say? We've seen the rebuilds fail, sometimes you have to re-image more than once before it is ready. Getting this verified before it reports that it is done is one of the things that we've talked about with them and that they are looking into.

          ? 1 Reply Last reply Reply Quote 0
          • ?
            A Former User @scottalanmiller
            last edited by

            @scottalanmiller Yes, I am sure if I kept re-imaging the VM, one time it would take, but is this acceptable? When will it be resolved? How long before it is unacceptable?

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @A Former User
              last edited by

              @Aaron-Studer said:

              @scottalanmiller Yes, I am sure if I kept re-imaging the VM, one time it would take, but is this acceptable? When will it be resolved? How long before it is unacceptable?

              I"d put this at very minor. It doesn't impact running systems, only new ones. It's an annoyance, especially when we were building several at once, but all in all, trivial.

              1 Reply Last reply Reply Quote 0
              • ?
                A Former User @Danp
                last edited by

                @Danp It is the correct IP, yes.

                1 Reply Last reply Reply Quote 0
                • ?
                  A Former User
                  last edited by

                  2015-03-10 12_29_13-CAC Server Console.png

                  1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller
                    last edited by

                    Yup, it failed to build. Just kick off a rebuild.

                    1 Reply Last reply Reply Quote 2
                    • thanksajdotcomT
                      thanksajdotcom
                      last edited by

                      I've had my console connection fail a couple times. I close the window and reopen it and it usually fixes it.

                      1 Reply Last reply Reply Quote 1
                      • ?
                        A Former User
                        last edited by A Former User

                        02:40:09 PM CPU %user %nice %system %iowait %steal %idle
                        02:50:01 PM all 4.20 0.00 2.38 48.13 0.00 45.28

                        Yikes!

                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @A Former User
                          last edited by

                          @Aaron-Studer said:

                          02:40:09 PM CPU %user %nice %system %iowait %steal %idle
                          02:50:01 PM all 4.20 0.00 2.38 48.13 0.00 45.28

                          Yikes!

                          Yikes indeed. Were you doing updates during that time? I'm hoping that's not the average when idle! I mean, that's scary when running updates for sure, still.

                          MangoLassi, running very hot today, hit only .16%, by comparison.

                          1 Reply Last reply Reply Quote 0
                          • IRJI
                            IRJ
                            last edited by

                            When I first logged into my server it said rebuild failed. I hit retry and it only took 20 seconds to build successfully

                            ? scottalanmillerS 2 Replies Last reply Reply Quote 1
                            • IRJI
                              IRJ
                              last edited by

                              Boot up was really fast and I had a console connection completed in another 45 seconds or so.

                              1 Reply Last reply Reply Quote 0
                              • ?
                                A Former User @IRJ
                                last edited by

                                @IRJ said:

                                When I first logged into my server it said rebuild failed. I hit retry and it only took 20 seconds to build successfully

                                Sound like a bad build, I had a couple. Can you access via SSH?

                                1 Reply Last reply Reply Quote 0
                                • IRJI
                                  IRJ
                                  last edited by

                                  No I cannot. I think it may be blocked on my network though. I will try when I get home

                                  1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @IRJ
                                    last edited by

                                    @IRJ said:

                                    When I first logged into my server it said rebuild failed. I hit retry and it only took 20 seconds to build successfully

                                    That's mostly what I've seen.

                                    1 Reply Last reply Reply Quote 0
                                    • AmanBhogalA
                                      AmanBhogal Vendor
                                      last edited by AmanBhogal

                                      Hey guys!!
                                      I just spoke with the team. We have some hardware upgrades happening this week that will likely increase any IO issues you may be having. in short, we have just ordered a ton of hardware to be able to provide better service and keep everybody happy

                                      edit: I selected my words poorly. i said increase IO issues, when in reality I meant that it will help resolve issues

                                      scottalanmillerS DanpD 3 Replies Last reply Reply Quote 1
                                      • scottalanmillerS
                                        scottalanmiller @AmanBhogal
                                        last edited by

                                        @AmanBhogal said:

                                        Hey guys!!
                                        I just spoke with the team. We have some hardware upgrades happening this week that will likely increase any IO issues you may be having. in short, we have just ordered a ton of hardware to be able to provide better service and keep everybody happy

                                        Thanks. Keep us updating as the new hardware rolls out.

                                        1 Reply Last reply Reply Quote 0
                                        • DanpD
                                          Danp @AmanBhogal
                                          last edited by

                                          @AmanBhogal said:

                                          will likely increase any IO issues you may be having.

                                          I'm "left brained" so I always take things literally. Do you expect things to get better or worse in the short term? 😕

                                          scottalanmillerS coliverC AmanBhogalA 3 Replies Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @Danp
                                            last edited by

                                            @Danp said:

                                            @AmanBhogal said:

                                            will likely increase any IO issues you may be having.

                                            I'm "left brained" so I always take things literally. Do you expect things to get better or worse in the short term? 😕

                                            I'm Aspy so I'm as literally as they get. I totally saw that typo too and was like.. hmmmm....

                                            1 Reply Last reply Reply Quote 1
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