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    Free RMM, Free PSA, Free QSA Built by MSPs for MSPs Yes, FREE!

    Scheduled Pinned Locked Moved IT Discussion
    rmmmsppsacomodocomodo one
    48 Posts 13 Posters 20.9k Views
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    • JaredBuschJ
      JaredBusch @MattSpeller
      last edited by

      @Aaron-Studer said:

      too much drinking? 😉

      @MattSpeller said:

      That exists?

      Not really. It is a myth, an old wive's tail.

      scottalanmillerS 1 Reply Last reply Reply Quote 2
      • DanpD
        Danp
        last edited by

        My old wife had a tail too! 😏

        gjacobseG 1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @JaredBusch
          last edited by

          @JaredBusch said:

          @Aaron-Studer said:

          too much drinking? 😉

          @MattSpeller said:

          That exists?

          Not really. It is a myth, an old wive's tail.

          Not from my wife!

          1 Reply Last reply Reply Quote 0
          • AmbarishrhA
            Ambarishrh
            last edited by

            Anyone tried this yet, just curious on the reviews.

            Products like this, Avast Free AV seems like good solutions for very small companies.

            1 Reply Last reply Reply Quote 0
            • AmbarishrhA
              Ambarishrh
              last edited by

              The ticketing system is OSticket 🙂

              1 Reply Last reply Reply Quote 0
              • dafyreD
                dafyre
                last edited by

                I put in for an install an hour or so ago. I haven't had a chance to look at it yet, but I'll give it a shot.

                1 Reply Last reply Reply Quote 0
                • NicN
                  Nic
                  last edited by

                  If we use it, does that mean we have to suffer Comodoguy harassing us? 🙂

                  ? 1 Reply Last reply Reply Quote 0
                  • ?
                    A Former User @Nic
                    last edited by A Former User

                    @Nic said:

                    If we use it, does that mean we have to suffer Comodoguy harassing us? 🙂

                    Yep. They have been harassing me every since I tried installing it once. I tell them to stop but they still are wanting me to buy stuff.

                    1 Reply Last reply Reply Quote 1
                    • dafyreD
                      dafyre
                      last edited by

                      I gave them the number for my business, but I haven't heard any voicemails being left yet. My instructions say to leave a message, but nobody has yet.

                      1 Reply Last reply Reply Quote 0
                      • Deleted74295D
                        Deleted74295 Banned
                        last edited by

                        Hi there,

                        Trialing Comodo One on a very small scale.

                        I've only had 2 emails from them.

                        It seems to tick the boxes needed, so if you are looking for a free RMM it is great, it is being constantly updated so any snags should hopefully be picked up.

                        My only big worry, is what happens if Comodo switch from a free product to a paid product.

                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @Deleted74295
                          last edited by

                          @Breffni-Potter said:

                          My only big worry, is what happens if Comodo switch from a free product to a paid product.

                          Unless you go something like GPL open source, that will always be a risk. You could say the same thing about any product... what if commercial product went from $10 to $50. Not a negative, just a risk of anything you don't build yourself.

                          Deleted74295D 1 Reply Last reply Reply Quote 1
                          • Deleted74295D
                            Deleted74295 Banned @scottalanmiller
                            last edited by

                            @scottalanmiller said:

                            @Breffni-Potter said:

                            My only big worry, is what happens if Comodo switch from a free product to a paid product.

                            You could say the same thing about any product... what if commercial product went from $10 to $50.

                            I have still not forgiven LogMein.

                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @Deleted74295
                              last edited by

                              @Breffni-Potter said:

                              I have still not forgiven LogMein.

                              Never punish a good vendor for the failings of another vendor. There is no connection between them.

                              The only way to avoid this is open source. Some open source licenses, like the GPL, protect you as the end user as long as you are dealing with self hosting. If you are dealing with hosted products, there is only market pressure as protection (and sometimes legal means, but rarely.)

                              LMI also stopped offering a working product. What is left today doesn't even do anything.

                              1 Reply Last reply Reply Quote 1
                              • dafyreD
                                dafyre
                                last edited by

                                Is there really and truly a good, open source RMM available? I'd be curious to know.

                                That being said, I have installed the RMM agent on one computer. It has chat features, and looks like remote control as well. It has a task manager type tool. I'll post a walkthrough after I get to spend some time with it tonight or tomorrow.

                                scottalanmillerS 1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @dafyre
                                  last edited by

                                  @dafyre said:

                                  Is there really and truly a good, open source RMM available? I'd be curious to know.

                                  Nope, not that I have ever heard of.

                                  1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller
                                    last edited by

                                    One major caveat right off of the bat..... this lacks support for anything but Windows.

                                    1 Reply Last reply Reply Quote 2
                                    • dafyreD
                                      dafyre
                                      last edited by

                                      Yepp... I was noticing that. Which is fine for me at the moment... oh wait... Ihave 2 linux VMs too, lol.

                                      1 Reply Last reply Reply Quote 1
                                      • scottalanmillerS
                                        scottalanmiller
                                        last edited by

                                        Mac is the killer for us. We've got Linux tools.

                                        1 Reply Last reply Reply Quote 0
                                        • dafyreD
                                          dafyre
                                          last edited by dafyre

                                          For Monitoring stuff, I use Zabbix... That one is by far my favorite. It has agents for just about every platform I can think of (Win,Mac,Linux, *BSD, SNMP), and then some...

                                          It takes care of the Monitoring part, and can be used remotely. It just doesn't do the management bits... But for monitoring, I haven't found one I like more yet. (And I've tried several).

                                          1 Reply Last reply Reply Quote 1
                                          • Deleted74295D
                                            Deleted74295 Banned
                                            last edited by

                                            Replying to this because it's the only thread I can find on Comodo One.

                                            My account went dormant due to not using it for months, wanted to test out the product recently so I sent an email to support asking for help with re-activating it.

                                            I immediately received an 11 question survey, when I replied asking why, they said it was needed to collect the data to help.

                                            The questions were:

                                            1. What is the total number of devices you manage?
                                            2. Do you have plans to register more devices?
                                            
                                            3. How many devices are registered on RMM?
                                            
                                            4. When do you plan to register more devices?
                                            
                                            5. Do you have any break fix customers?
                                            
                                            6. Did you have technical issues registering?
                                            
                                            7. Are you involved in security information?
                                            
                                            8. Have you registered for the MSP Consortium?https://mspconsortium.com
                                            
                                            9. Are you planning to register for the MSP Consortium?
                                            
                                            10. Are you an MSP or Enterprise?
                                            
                                            11. Are you running RMM along with an existing provider?
                                            

                                            Basically, unless you feed them this data, you cannot get support for their free product. They've not received the data from me and I'll be looking at other tools.

                                            1 Reply Last reply Reply Quote 0
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