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    Ubiquiti AP Issues

    Scheduled Pinned Locked Moved IT Discussion
    ubiquitiwifiwireless
    13 Posts 4 Posters 3.5k Views
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    • stacksofplatesS
      stacksofplates @gjacobse
      last edited by

      @g.jacobse I'm assuming the AP is in the basement?

      gjacobseG 1 Reply Last reply Reply Quote 0
      • gjacobseG
        gjacobse @stacksofplates
        last edited by

        @johnhooks said:

        @g.jacobse I'm assuming the AP is in the basement?

        It is on the first floor

        stacksofplatesS 1 Reply Last reply Reply Quote 0
        • stacksofplatesS
          stacksofplates @gjacobse
          last edited by

          @g.jacobse Did you do a wall or ceiling mount? I have one at home, and put two in at work but did all wall mounts. Coverage seems great that way.
          One other thing to try might be to do a hard reset and rejoin it to the controller.

          gjacobseG 1 Reply Last reply Reply Quote 1
          • gjacobseG
            gjacobse @stacksofplates
            last edited by

            @johnhooks said:

            @g.jacobse Did you do a wall or ceiling mount? I have one at home, and put two in at work but did all wall mounts. Coverage seems great that way.
            One other thing to try might be to do a hard reset and rejoin it to the controller.

            The goal is to mount it in the ceiling, but it has not happened yet due to attic temperatures... I've gone through other APs which just don't seem to have the coverage, I like the Ubiquiti and about 90% of the time I have no issues with it (I watch Netflix on my iPad and laptop across it.

            Still checking..

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            • scottalanmillerS
              scottalanmiller
              last edited by

              Attic mount? Unless the attic is your main use area, I would avoid that. APs are best on the main floors high on the walls. Like a smoke detector. You want it on the busiest, most central floor if possible. Not going through extra ceilings to get to users.

              gjacobseG 1 Reply Last reply Reply Quote 0
              • gjacobseG
                gjacobse @scottalanmiller
                last edited by

                @scottalanmiller said:

                Attic mount? Unless the attic is your main use area, I would avoid that. APs are best on the main floors high on the walls. Like a smoke detector. You want it on the busiest, most central floor if possible. Not going through extra ceilings to get to users.

                Sorry - yes,.. I just have to cable it via that attic. It would be actually placed in the living space and look no different than the smoke detectors (as you mentioned).

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                • scottalanmillerS
                  scottalanmiller
                  last edited by

                  Is the heat in the attic only an issue because you don't want to go up there and put in the cabling while it is so hot?

                  gjacobseG 1 Reply Last reply Reply Quote 0
                  • gjacobseG
                    gjacobse @scottalanmiller
                    last edited by

                    @scottalanmiller said:

                    Is the heat in the attic only an issue because you don't want to go up there and put in the cabling while it is so hot?

                    Yes, whilst it may just be 80deg on the ground, it could be well over 100 in the attic. I can stand in my attic and walk end to end without obstructions. Cabling wise it will be easy as I just have to drop a 1/2" hole for the cable in the ceiling, and then drop the cable down the pipe I have just for that sort of thing.

                    dafyreD 1 Reply Last reply Reply Quote 0
                    • dafyreD
                      dafyre @gjacobse
                      last edited by

                      @g.jacobse said:

                      @scottalanmiller said:

                      Is the heat in the attic only an issue because you don't want to go up there and put in the cabling while it is so hot?

                      Yes, whilst it may just be 80deg on the ground, it could be well over 100 in the attic. I can stand in my attic and walk end to end without obstructions. Cabling wise it will be easy as I just have to drop a 1/2" hole for the cable in the ceiling, and then drop the cable down the pipe I have just for that sort of thing.

                      My folks just had their AC and duct work replaced. It was 150 degress in the attic. I don't blame you for not going up there!

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                      • gjacobseG
                        gjacobse
                        last edited by

                        Giggles and Spice - Could be a issue with the firmware
                        https://community.ubnt.com/t5/UniFi-Wireless/clients-complain-about-dropping-from-connecting-to-unifi-ap-lr/m-p/480623#U480623

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