What Are You Doing Right Now
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 Yea, but I don't think that community is going anywhere - as well as the annual conference. Here is what will happen: They will be sold within 2 years to a giant (HP is my guess) and it will carry on as a free program for a while, until... who knows... 
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 @Bob-Beatty said: Yea, but I don't think that community is going anywhere - as well as the annual conference. Here is what will happen: They will be sold within 2 years to a giant (HP is my guess) and it will carry on as a free program for a while, until... who knows... I guarantee that won't happen. Large vendors like HP don't have any interest in SMB software nor in online communities. Finding a single, large buyer that isn't an investment group really isn't an option. Finding lots of small investors to buy stock is one thing, finding a single buyer who gets access to the "under the hood details" before a purchase is another. 
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 @scottalanmiller I was thinking a giant would buy them and dismantle it - access to 6 million users for marketing, development, etc... 
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 I sense a disturbance in the force... 
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 Oh, I see. 
 I guess that's a good reason not to have a secret shower room.
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 @Bob-Beatty said: Yea, but I don't think that community is going anywhere - as well as the annual conference. Here is what will happen: They will be sold within 2 years to a giant (HP is my guess) and it will carry on as a free program for a while, until... who knows... Looks like I need to start looking into new helpdesk software... 
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 @nadnerB said: Oh, I see. 
 I guess that's a good reason not to have a secret shower room.Thankfully we didn't have to learn that lesson on our own. 
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 Call the local panel beater. I don't think this will buff out. 
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 @Bob-Beatty said: Yea, but I don't think that community is going anywhere - as well as the annual conference. Here is what will happen: They will be sold within 2 years to a giant (HP is my guess) and it will carry on as a free program for a while, until... who knows... I don't think it will be sold to HP or anything big.. but it feels more and more like a magazine/newspaper site than anything besides the fact that a lot of it's being more consumerized anyway. 
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 @coliver said: @Bob-Beatty said: Yea, but I don't think that community is going anywhere - as well as the annual conference. Here is what will happen: They will be sold within 2 years to a giant (HP is my guess) and it will carry on as a free program for a while, until... who knows... Looks like I need to start looking into new helpdesk software... It's a decent software feature wise, but it is one of the most bloated & resource hog of a software I've seen. It's worse than Adobe products. You might look at service desk but, it is much more of a complicated system http://www.manageengine.com/products/service-desk/ 
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 @thecreativeone91 said: @coliver said: @Bob-Beatty said: Yea, but I don't think that community is going anywhere - as well as the annual conference. Here is what will happen: They will be sold within 2 years to a giant (HP is my guess) and it will carry on as a free program for a while, until... who knows... Looks like I need to start looking into new helpdesk software... It's a decent software feature wise, but it is one of the most bloated & resource hog of a software I've seen. It's worse than Adobe products. You might look at service desk but, it is much more of a complicated system http://www.manageengine.com/products/service-desk/ I have a Request Tracker system built and running for our engineering team. That has been working well for that. May look into it for helpdesk usages as well. 
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 It's Friday and I am excited. Only a few hours till beer time! It's already afternoon (barely!) 
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 Reading one odd question: http://community.spiceworks.com/topic/826293-do-smbs-prefer-turnkey-solutions-or-custom-solutions?page=1 
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 @thecreativeone91 that is rather odd. Definitely someone who doesn't understand how IT works and is very confused. 
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 Playing with ManageEngine... really nice piece of software so far. 
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 @coliver said: Playing with ManageEngine... really nice piece of software so far. Which component(s) of it? 
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 @scottalanmiller said: @coliver said: Playing with ManageEngine... really nice piece of software so far. Which component(s) of it? Just the help desk piece right now. It is hosted, so I may have to move it onsite if the hosted option isn't free at the end of the month trial. 
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 Right now? I am anxiously awaiting 6pm. I'm over this week. 
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 @coliver said: Just the help desk piece right now. It is hosted, so I may have to move it onsite if the hosted option isn't free at the end of the month trial. Oh okay, I thought that you were talking about their management pieces. Yes, I like their helpdesk too, especially when hosted. 
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 @coliver said: @scottalanmiller said: @coliver said: Playing with ManageEngine... really nice piece of software so far. Which component(s) of it? Just the help desk piece right now. It is hosted, so I may have to move it onsite if the hosted option isn't free at the end of the month trial. There Rouge Device detection and Switch management/config backup is great as well. But they changed their site so much I can't find anything since it's not by the old package names anymore. 






