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    A Mandate to Be Cheap

    Scheduled Pinned Locked Moved IT Discussion
    it business
    241 Posts 15 Posters 33.4k Views
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    • scottalanmillerS
      scottalanmiller @Deleted74295
      last edited by

      @Breffni-Potter said in A Mandate to Be Cheap:

      Is that the fault of businesses with no technical knowledge being taken advantage of? Sure but where do they get that technical knowledge from? Where do they get the management inside to handle the relationship.

      They get it from finding a good MSP. How do they get a good MSP? By having good business sense in management. It's that simple. The only other process is more dangerous - trying to hire a good internal IT person to then hire a good MSP, two places for things to break. Hiring a good internal IT person is harder than hiring a good MSP, so you are starting out at a disadvantage.

      1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller
        last edited by

        It requires no TECHNICAL knowledge in a business to get a good MSP. That's one of the first business flaws and a fundamental underpinning to many mistakes. You don't need good HR knowledge to hire good HR outsourcing companies. You don't need a law degree to hire a lawyer. Why do businesses need to be IT managers to hire an IT outsourcer?

        olivierO 1 Reply Last reply Reply Quote 0
        • olivierO
          olivier @scottalanmiller
          last edited by

          @scottalanmiller said in A Mandate to Be Cheap:

          It requires no TECHNICAL knowledge in a business to get a good MSP. That's one of the first business flaws and a fundamental underpinning to many mistakes. You don't need good HR knowledge to hire good HR outsourcing companies. You don't need a law degree to hire a lawyer. Why do businesses need to be IT managers to hire an IT outsourcer?

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller
            last edited by

            The implication that MSPs are bad and internal staff is good is that if someone is an unethical, incompetent MSP that you feel that they will improve by becoming an employee.

            My assertion is that the opposite is true. With an MSP, the same person gets a better support network, businesses get a better interface to the department, the risks of hiring are reduced, the need to pay for one person regardless of if they are qualified or not or have the right skills or not go away, you get scale, etc. I'm saying that the MSP structure fixes a huge number of issues with the direct hiring structure.

            But you are arguing that the actual people change their behaviour when hired directly, which I believe is unfounded.

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            • scottalanmillerS
              scottalanmiller @olivier
              last edited by

              @olivier said in A Mandate to Be Cheap:

              @scottalanmiller said in A Mandate to Be Cheap:

              It requires no TECHNICAL knowledge in a business to get a good MSP. That's one of the first business flaws and a fundamental underpinning to many mistakes. You don't need good HR knowledge to hire good HR outsourcing companies. You don't need a law degree to hire a lawyer. Why do businesses need to be IT managers to hire an IT outsourcer?

              IT is a business function. If you had IT skills yourself, enough to hire based on knowing all the answers yourself, why would you be hiring someone else to do that? Outsourcing is moving skills out of the house, not duplicating them.

              olivierO 1 Reply Last reply Reply Quote 0
              • olivierO
                olivier @scottalanmiller
                last edited by

                @scottalanmiller said in A Mandate to Be Cheap:

                @olivier said in A Mandate to Be Cheap:

                @scottalanmiller said in A Mandate to Be Cheap:

                It requires no TECHNICAL knowledge in a business to get a good MSP. That's one of the first business flaws and a fundamental underpinning to many mistakes. You don't need good HR knowledge to hire good HR outsourcing companies. You don't need a law degree to hire a lawyer. Why do businesses need to be IT managers to hire an IT outsourcer?

                IT is a business function. If you had IT skills yourself, enough to hire based on knowing all the answers yourself, why would you be hiring someone else to do that? Outsourcing is moving skills out of the house, not duplicating them.

                I agree, but that sounded like inception 😉

                scottalanmillerS 1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @olivier
                  last edited by

                  @olivier said in A Mandate to Be Cheap:

                  @scottalanmiller said in A Mandate to Be Cheap:

                  @olivier said in A Mandate to Be Cheap:

                  @scottalanmiller said in A Mandate to Be Cheap:

                  It requires no TECHNICAL knowledge in a business to get a good MSP. That's one of the first business flaws and a fundamental underpinning to many mistakes. You don't need good HR knowledge to hire good HR outsourcing companies. You don't need a law degree to hire a lawyer. Why do businesses need to be IT managers to hire an IT outsourcer?

                  IT is a business function. If you had IT skills yourself, enough to hire based on knowing all the answers yourself, why would you be hiring someone else to do that? Outsourcing is moving skills out of the house, not duplicating them.

                  I agree, but that sounded like inception 😉

                  ITception

                  1 Reply Last reply Reply Quote 1
                  • zuphzuphZ
                    zuphzuph Banned
                    last edited by zuphzuph

                    Good quick write there. I totally agree... comes down to basic logic which is better safe than sorry. Not to say there aren't good open source solutions out there but often times it's not worth cutting cost corners if you're more exposed to risk.

                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @zuphzuph
                      last edited by

                      @zuphzuph said in A Mandate to Be Cheap:

                      Good quick write there. I totally agree... comes down to basic logic which is better safe than sorry. Not to say there aren't good open source solutions out there but often times it's not worth cutting cost corners if you're more exposed to risk.

                      Thanks

                      1 Reply Last reply Reply Quote 0
                      • Emad RE
                        Emad R @scottalanmiller
                        last edited by

                        @scottalanmiller

                        But I work for non profit organization ... where cheap means cheap

                        JaredBuschJ scottalanmillerS 2 Replies Last reply Reply Quote 0
                        • JaredBuschJ
                          JaredBusch @Emad R
                          last edited by

                          @msff-amman-Itofficer said in A Mandate to Be Cheap:

                          @scottalanmiller

                          But I work for non profit organization ... where cheap means cheap

                          Well sadly, that is the case for most NFP. But if they stopped being cheap and ran their shit like a business, they would earn more or be more efficient with their donations, and be able to use more money for whatever it is the NFP is supporting.

                          1 Reply Last reply Reply Quote 3
                          • scottalanmillerS
                            scottalanmiller @Emad R
                            last edited by

                            @msff-amman-Itofficer said in A Mandate to Be Cheap:

                            @scottalanmiller

                            But I work for non profit organization ... where cheap means cheap

                            As Jared points out, if their goal was to provide whatever service that their mandate is, they would not be cheap. Cheap is just another work for wasteful or ineffective.

                            1 Reply Last reply Reply Quote 0
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