ML
    • Recent
    • Categories
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    O365 External Contact Issue

    Scheduled Pinned Locked Moved Unsolved IT Discussion
    o365office 365
    17 Posts 4 Posters 2.9k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • dafyreD
      dafyre @DustinB3403
      last edited by

      @DustinB3403 That appears to be the case.

      DustinB3403D 1 Reply Last reply Reply Quote 0
      • DustinB3403D
        DustinB3403 @dafyre
        last edited by

        @dafyre said in O365 External Contact Issue:

        @DustinB3403 That appears to be the case.

        Can you confirm please?

        1 Reply Last reply Reply Quote 0
        • DustinB3403D
          DustinB3403
          last edited by

          Are these external domain users a part of the existing contacts list on the server?

          Just doing some quick research on this, it appears you need to add these people as a contact (server side) before a user could add that as a member to a server side DL.

          1 Reply Last reply Reply Quote 0
          • DustinB3403D
            DustinB3403
            last edited by

            Under: Users > Contacts

            Add the email there first, and then as the user account try to add the external contact to the DL.

            1 Reply Last reply Reply Quote 0
            • dafyreD
              dafyre
              last edited by

              I have confirmed that folks with an Exchange Mailbox are added with no problems.

              The contact record does already exist.

              I just stumbled across something that may be the cause...

              So... my main email domain, all permanent faculty & staff are @mydomain.com (hosted on O365)

              Students are @students.mydomain.com (hosted on Google).

              However, all students get an O365 account (But NOT an Exchange mailbox!) with their @students.mydomain.com email address for access to their Office 365 Subscription.

              Well, this user is set up with a display name of "FirstName LastName-con" and their email of firstname.lastname@students.mydomain.com

              When adding to the distribution group, it look at the email address and sees both the O365 account and the contact record and treats it as duplicate.

              1 Reply Last reply Reply Quote 0
              • dafyreD
                dafyre
                last edited by

                I think this is what is going on... If I try to add them from PowerShell ie:

                add-distributiongroupmember -identity "brant_distribution_list@mydomain.com" -Member "bad.user@subdomain.mydomain.com" 
                

                I get the duplicate user error message.

                If I add using the contact display name, then it works fine... IE:

                add-distributiongroupmember -identity "brant_distribution_list@mydomain.com" -Member "Bad User-con"
                
                1 Reply Last reply Reply Quote 1
                • KellyK
                  Kelly
                  last edited by Kelly

                  Why aren't you just using one or the other system for students since they're both free?

                  JaredBuschJ 1 Reply Last reply Reply Quote 0
                  • JaredBuschJ
                    JaredBusch @Kelly
                    last edited by

                    @Kelly said in O365 External Contact Issue:

                    Why aren't you just using one or the other system for students since they're both free?

                    Because he likes to overcomplicate things apparently.

                    dafyreD 1 Reply Last reply Reply Quote 1
                    • dafyreD
                      dafyre @JaredBusch
                      last edited by

                      @JaredBusch said in O365 External Contact Issue:

                      @Kelly said in O365 External Contact Issue:

                      Why aren't you just using one or the other system for students since they're both free?

                      Because he likes to overcomplicate things apparently.

                      Only some times.

                      No, this is a decision made before I ever got here... and as others have mentioned, I have no idea why it is like this, but I know of several schools who do so... It's mind boggling.

                      KellyK 1 Reply Last reply Reply Quote 1
                      • KellyK
                        Kelly @dafyre
                        last edited by

                        @dafyre said in O365 External Contact Issue:

                        @JaredBusch said in O365 External Contact Issue:

                        @Kelly said in O365 External Contact Issue:

                        Why aren't you just using one or the other system for students since they're both free?

                        Because he likes to overcomplicate things apparently.

                        Only some times.

                        No, this is a decision made before I ever got here... and as others have mentioned, I have no idea why it is like this, but I know of several schools who do so... It's mind boggling.

                        I pushed the school I worked at off of GApps pretty fast so I would only have to support one platform.

                        dafyreD 1 Reply Last reply Reply Quote 0
                        • dafyreD
                          dafyre @Kelly
                          last edited by

                          @Kelly said in O365 External Contact Issue:

                          @dafyre said in O365 External Contact Issue:

                          @JaredBusch said in O365 External Contact Issue:

                          @Kelly said in O365 External Contact Issue:

                          Why aren't you just using one or the other system for students since they're both free?

                          Because he likes to overcomplicate things apparently.

                          Only some times.

                          No, this is a decision made before I ever got here... and as others have mentioned, I have no idea why it is like this, but I know of several schools who do so... It's mind boggling.

                          I pushed the school I worked at off of GApps pretty fast so I would only have to support one platform.

                          I wish I had that kind of clout here. At my last job, our students would have gone into open rebellion had we disabled Google. I actually wanted to push everybody to Google, but there was some political crap going on that I wasn't privy to.

                          KellyK 1 Reply Last reply Reply Quote 0
                          • KellyK
                            Kelly @dafyre
                            last edited by

                            @dafyre said in O365 External Contact Issue:

                            @Kelly said in O365 External Contact Issue:

                            @dafyre said in O365 External Contact Issue:

                            @JaredBusch said in O365 External Contact Issue:

                            @Kelly said in O365 External Contact Issue:

                            Why aren't you just using one or the other system for students since they're both free?

                            Because he likes to overcomplicate things apparently.

                            Only some times.

                            No, this is a decision made before I ever got here... and as others have mentioned, I have no idea why it is like this, but I know of several schools who do so... It's mind boggling.

                            I pushed the school I worked at off of GApps pretty fast so I would only have to support one platform.

                            I wish I had that kind of clout here. At my last job, our students would have gone into open rebellion had we disabled Google. I actually wanted to push everybody to Google, but there was some political crap going on that I wasn't privy to.

                            Even pushing the students to GApps and staff on O365 is better than the bastardization you're fighting with.

                            dafyreD 1 Reply Last reply Reply Quote 1
                            • dafyreD
                              dafyre @Kelly
                              last edited by

                              @Kelly said in O365 External Contact Issue:

                              @dafyre said in O365 External Contact Issue:

                              @Kelly said in O365 External Contact Issue:

                              @dafyre said in O365 External Contact Issue:

                              @JaredBusch said in O365 External Contact Issue:

                              @Kelly said in O365 External Contact Issue:

                              Why aren't you just using one or the other system for students since they're both free?

                              Because he likes to overcomplicate things apparently.

                              Only some times.

                              No, this is a decision made before I ever got here... and as others have mentioned, I have no idea why it is like this, but I know of several schools who do so... It's mind boggling.

                              I pushed the school I worked at off of GApps pretty fast so I would only have to support one platform.

                              I wish I had that kind of clout here. At my last job, our students would have gone into open rebellion had we disabled Google. I actually wanted to push everybody to Google, but there was some political crap going on that I wasn't privy to.

                              Even pushing the students to GApps and staff on O365 is better than the bastardization you're fighting with.

                              lol. Yeah. The problem is that the students get licensed for O365 and local installs of Office... but... To get to them, they must have a MS-Account. /sigh.

                              1 Reply Last reply Reply Quote 2
                              • 1 / 1
                              • First post
                                Last post