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    ZixCorp EMail Encryption

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    • BRRABillB
      BRRABill
      last edited by BRRABill

      Anyone use these guys?

      I occasionally get something from someone who uses them, and was just wondering if their product holds water.

      It simply says (as if it was secure)...
      This message was secured by ZixCorp(R).

      They make it seem like there is nothing to do on the recipient end, but of course that is garbage. Turns out they also need a ZixCorp add-on on their end. Or to send the recipient to a website, which does not usually happen in the e-mails that I receive.

      Is that built in to systems that I am unaware of? Or is this just all marketing?

      scottalanmillerS 1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller
        last edited by

        @Technomancer has friends there.

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @BRRABill
          last edited by

          @BRRABill said in ZixCorp EMail Encryption:

          They make it seem like there is nothing to do on the recipient end, but of course that is garbage. Turns out they also need a ZixCorp add-on on their end. Or to send the recipient to a website, which does not usually happen in the e-mails that I receive.

          Is that built in to systems that I am unaware of? Or is this just all marketing?

          It's BS. It isn't even email. It's a non-email web based message service. It is secure and works well, but it isn't email at all.

          1 Reply Last reply Reply Quote 0
          • StrongBadS
            StrongBad
            last edited by

            I've always heard good things about them. One of the more trusted secure "email" providers.

            1 Reply Last reply Reply Quote 0
            • A
              Alex Sage
              last edited by

              My bank uses them.

              DashrenderD 1 Reply Last reply Reply Quote 0
              • DashrenderD
                Dashrender
                last edited by

                yeah, As Scott says, it's not really email. It's a notification service for their secure website. Those who buy into the product can integrate it with their email system, but those they are sending to who do not subscribe, those people just get a link to the paying customer's website to create a logon so they can retrieve a secure message. What's completely broken in this situation - the first message sent to the non subscribing receiver, it's sent completely in the clear, and anyone intercepting it can create the logon themselves. System admins of the receivers can impersonate their corporate employees and send password resets and then gain access.

                I suppose it's better than nothing, but it's really not that good.

                If you want real security, you have to use something like GPG or PGP or an end to end secure chat like Telegram CAN offer, but isn't the default.

                scottalanmillerS 1 Reply Last reply Reply Quote 0
                • DashrenderD
                  Dashrender @Alex Sage
                  last edited by

                  @aaronstuder said in ZixCorp EMail Encryption:

                  My bank uses them.

                  I suppose it's one step up from faxing.

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @Dashrender
                    last edited by

                    @Dashrender said in ZixCorp EMail Encryption:

                    @aaronstuder said in ZixCorp EMail Encryption:

                    My bank uses them.

                    I suppose it's one step up from faxing.

                    Definitely at least one step better than fax.

                    1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @Dashrender
                      last edited by

                      @Dashrender said in ZixCorp EMail Encryption:

                      If you want real security, you have to use something like GPG or PGP or an end to end secure chat like Telegram CAN offer, but isn't the default.

                      The security on Zix is good, the ease of use is not.

                      1 Reply Last reply Reply Quote 1
                      • BRRABillB
                        BRRABill
                        last edited by

                        But, I did not get a link.

                        I just get something that says "secured by..." which makes it seem like it is something it is not.

                        DashrenderD scottalanmillerS 2 Replies Last reply Reply Quote 0
                        • DashrenderD
                          Dashrender @BRRABill
                          last edited by

                          @BRRABill said in ZixCorp EMail Encryption:

                          But, I did not get a link.

                          I just get something that says "secured by..." which makes it seem like it is something it is not.

                          did you see the actual contents of the email?

                          1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @BRRABill
                            last edited by

                            @BRRABill said in ZixCorp EMail Encryption:

                            But, I did not get a link.

                            I just get something that says "secured by..." which makes it seem like it is something it is not.

                            Huh? You got an "email" that was secured? Can you forward that to me? What are you opening it in?

                            1 Reply Last reply Reply Quote 0
                            • DashrenderD
                              Dashrender
                              last edited by

                              Two customers who both use Zix don't have to use the secure website, as the Zix appliances take care of that layer and sends the email unencrypted back to your email box.

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @Dashrender
                                last edited by

                                @Dashrender said in ZixCorp EMail Encryption:

                                Two customers who both use Zix don't have to use the secure website, as the Zix appliances take care of that layer and sends the email unencrypted back to your email box.

                                So the email is unsecured? What's the point?

                                DashrenderD 1 Reply Last reply Reply Quote 0
                                • DashrenderD
                                  Dashrender @scottalanmiller
                                  last edited by

                                  @scottalanmiller said in ZixCorp EMail Encryption:

                                  @Dashrender said in ZixCorp EMail Encryption:

                                  Two customers who both use Zix don't have to use the secure website, as the Zix appliances take care of that layer and sends the email unencrypted back to your email box.

                                  So the email is unsecured? What's the point?

                                  This just depends on how you look at it.

                                  Let's assume both sender and receiver have Exchange. Assuming both are using secure connections between their email client and the Exchange server (default for Outlook). The email is send securely to Exchange, which is sent securely to the local/sender Zix black box, which is sent securely to the receiver's Zix black box, which is sent securely to the receiver's Exchange server, which is send securely to the receiver's Outlook.

                                  Of course, the admin of either side can normally see all of the email on their own systems if needed - so is that what you mean by not secure?

                                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @Dashrender
                                    last edited by

                                    @Dashrender said in ZixCorp EMail Encryption:

                                    @scottalanmiller said in ZixCorp EMail Encryption:

                                    @Dashrender said in ZixCorp EMail Encryption:

                                    Two customers who both use Zix don't have to use the secure website, as the Zix appliances take care of that layer and sends the email unencrypted back to your email box.

                                    So the email is unsecured? What's the point?

                                    This just depends on how you look at it.

                                    Let's assume both sender and receiver have Exchange. Assuming both are using secure connections between their email client and the Exchange server (default for Outlook). The email is send securely to Exchange, which is sent securely to the local/sender Zix black box, which is sent securely to the receiver's Zix black box, which is sent securely to the receiver's Exchange server, which is send securely to the receiver's Outlook.

                                    Of course, the admin of either side can normally see all of the email on their own systems if needed - so is that what you mean by not secure?

                                    Right, Exchange has X security to begin with. We presume that the goal of Zix is to add more security. But nothing more is added. The places where Exchange is secure remain secure and the places where it is not, remain insecure (the resting mailbox storage.) So other than milking the coffers, what is Zix even doing here? It appears to do literally nothing. In any situation where you have Exchange and Zix, you have end to end encryption of the transport as an option already without Zix.

                                    DashrenderD 1 Reply Last reply Reply Quote 0
                                    • DashrenderD
                                      Dashrender @scottalanmiller
                                      last edited by

                                      @scottalanmiller said in ZixCorp EMail Encryption:

                                      @Dashrender said in ZixCorp EMail Encryption:

                                      @scottalanmiller said in ZixCorp EMail Encryption:

                                      @Dashrender said in ZixCorp EMail Encryption:

                                      Two customers who both use Zix don't have to use the secure website, as the Zix appliances take care of that layer and sends the email unencrypted back to your email box.

                                      So the email is unsecured? What's the point?

                                      This just depends on how you look at it.

                                      Let's assume both sender and receiver have Exchange. Assuming both are using secure connections between their email client and the Exchange server (default for Outlook). The email is send securely to Exchange, which is sent securely to the local/sender Zix black box, which is sent securely to the receiver's Zix black box, which is sent securely to the receiver's Exchange server, which is send securely to the receiver's Outlook.

                                      Of course, the admin of either side can normally see all of the email on their own systems if needed - so is that what you mean by not secure?

                                      Right, Exchange has X security to begin with. We presume that the goal of Zix is to add more security. But nothing more is added. The places where Exchange is secure remain secure and the places where it is not, remain insecure (the resting mailbox storage.) So other than milking the coffers, what is Zix even doing here? It appears to do literally nothing. In any situation where you have Exchange and Zix, you have end to end encryption of the transport as an option already without Zix.

                                      Well it doesn't do litterally nothing - it scans the out going messages and prevents data that is identified as protected from being transmitted over an unencrypted line to an outside party (i.e. another email server). If both parties have Zix, there is 'nothing' to worry about the data is sent between the two customers through Zix encryption over the internet, but, if one side doesn't have Zix, then it sends the receiptiant an email telling them to log into the web portal for delivery of the message.

                                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @Dashrender
                                        last edited by

                                        @Dashrender said in ZixCorp EMail Encryption:

                                        @scottalanmiller said in ZixCorp EMail Encryption:

                                        @Dashrender said in ZixCorp EMail Encryption:

                                        @scottalanmiller said in ZixCorp EMail Encryption:

                                        @Dashrender said in ZixCorp EMail Encryption:

                                        Two customers who both use Zix don't have to use the secure website, as the Zix appliances take care of that layer and sends the email unencrypted back to your email box.

                                        So the email is unsecured? What's the point?

                                        This just depends on how you look at it.

                                        Let's assume both sender and receiver have Exchange. Assuming both are using secure connections between their email client and the Exchange server (default for Outlook). The email is send securely to Exchange, which is sent securely to the local/sender Zix black box, which is sent securely to the receiver's Zix black box, which is sent securely to the receiver's Exchange server, which is send securely to the receiver's Outlook.

                                        Of course, the admin of either side can normally see all of the email on their own systems if needed - so is that what you mean by not secure?

                                        Right, Exchange has X security to begin with. We presume that the goal of Zix is to add more security. But nothing more is added. The places where Exchange is secure remain secure and the places where it is not, remain insecure (the resting mailbox storage.) So other than milking the coffers, what is Zix even doing here? It appears to do literally nothing. In any situation where you have Exchange and Zix, you have end to end encryption of the transport as an option already without Zix.

                                        Well it doesn't do litterally nothing - it scans the out going messages and prevents data that is identified as protected from being transmitted over an unencrypted line to an outside party (i.e. another email server). If both parties have Zix, there is 'nothing' to worry about the data is sent between the two customers through Zix encryption over the internet, but, if one side doesn't have Zix, then it sends the receiptiant an email telling them to log into the web portal for delivery of the message.

                                        Okay, but you should not rely on Zix to determine what needs to be secure, right? Just make everything secure and then the Zix appliance is pointless. Seems like a lot of money (it's not cheap, right?) and effort and cumbersome when just setting Exchange to TLS only will do a better job more reliably?

                                        1 Reply Last reply Reply Quote 0
                                        • DashrenderD
                                          Dashrender
                                          last edited by

                                          Yes making Exchange only send via TLS would be one option to make Zix pointless. The only thing of concern is what about any email domains you send to that don't support TLS connections - this might be a non issue, it might be a huge one, no way to know until you try I guess.

                                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @Dashrender
                                            last edited by

                                            @Dashrender said in ZixCorp EMail Encryption:

                                            Yes making Exchange only send via TLS would be one option to make Zix pointless. The only thing of concern is what about any email domains you send to that don't support TLS connections - this might be a non issue, it might be a huge one, no way to know until you try I guess.

                                            Well a couple of things there...

                                            • If you run into issues, tell those people to turn on security as it is obviously an issue.
                                            • Do you want to be communicating with people when things are not secure?
                                            • Generally this is not a problem at all; all major email systems are secure.
                                            DashrenderD 1 Reply Last reply Reply Quote 0
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