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    XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!

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    xenserver xenserver 6.2 iscsi san
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    • C
      CitrixNewbJD
      last edited by

      First, thanks everyone for your help yesterday, here's a brief update, more to come after a couple of phone calls.
      I've powered down the SAN and reseated the drives. No joy. About to call Dell and see what options I may have, if any. The good news is there's a second SAN, and some data for the VMs is on there, but few OSes. The good news, is that somehow, I really have no idea how, the Xen servers reattached to the local storage overnight, and to the one virtual disk (Spindle2) and one DC is available. I'll give more details later.

      I wouldn't blame you for thinking I'm an incompetent tool, but I appreciate your help, anyway.

      DashrenderD 1 Reply Last reply Reply Quote 1
      • scottalanmillerS
        scottalanmiller
        last edited by

        Cool. That the local storage was not attached was weird. That the SAN failed was.... expected. So the combination was making things complicated.

        1 Reply Last reply Reply Quote 1
        • DashrenderD
          Dashrender
          last edited by

          The previous guy setup local and SAN storage? lol I mean I guess there might be cases for that that, but still.

          Now that you have a working DC, personally I'd grab any ol' desktop, install Hyper-V or XS on it and install Windows server there and get yourself another DC ASAP.

          scottalanmillerS C 2 Replies Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @Dashrender
            last edited by

            @Dashrender said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

            The previous guy setup local and SAN storage? lol I mean I guess there might be cases for that that, but still.

            If making the mistake of having SAN, you should always mitigate it with having local as well. That's actually the only good thing we've heard so far, other than using XenServer.

            1 Reply Last reply Reply Quote 1
            • C
              CitrixNewbJD @Dashrender
              last edited by

              @Dashrender

              No, there was a second SAN of which I was unaware. I know how bad that sounds, but since I've started here, it's been crisis after crisis, and I've had a quote from Scale that would have made all of this obsolete, provided the owner approved it in a conversation next week. I'm finding new things every day. With this probably going away in a week, I didn't spend a lot of time on it. This entire environment has been triage since I walked in the door.

              1 Reply Last reply Reply Quote 1
              • C
                CitrixNewbJD
                last edited by

                And yes, a cobbled together DC is in the plans after I get off the horn with Dell.

                scottalanmillerS 1 Reply Last reply Reply Quote 1
                • scottalanmillerS
                  scottalanmiller @CitrixNewbJD
                  last edited by

                  @CitrixNewbJD said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

                  And yes, a cobbled together DC is in the plans after I get off the horn with Dell.

                  And then disconnect anything from AD that doesn't need to be on AD. Too much AD dependency is a common SMB mistake.

                  1 Reply Last reply Reply Quote 1
                  • C
                    CitrixNewbJD
                    last edited by

                    On the phone with Dell, and the logs indicate that the two drives went down within seconds of each other, which may indicate that one of the drives isn't truly dead. They're going to try to revive it. Fingers crossed.

                    scottalanmillerS 1 Reply Last reply Reply Quote 2
                    • DashrenderD
                      Dashrender @CitrixNewbJD
                      last edited by

                      @CitrixNewbJD said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

                      The good news, is that somehow, I really have no idea how, the Xen servers reattached to the local storage overnight, and to the one virtual disk (Spindle2) and one DC is available. I'll give more details later.

                      What's on the local storage? what is Spindle2?

                      C 1 Reply Last reply Reply Quote 0
                      • C
                        CitrixNewbJD @Dashrender
                        last edited by

                        @Dashrender @scottalanmiller Systems are up. New disk in, VD is degraded and being rebuilt.

                        travisdh1T scottalanmillerS 2 Replies Last reply Reply Quote 1
                        • travisdh1T
                          travisdh1 @CitrixNewbJD
                          last edited by

                          @CitrixNewbJD said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

                          @Dashrender @scottalanmiller Systems are up. New disk in, VD is degraded and being rebuilt.

                          Uhm, full backup created first?

                          sealS C scottalanmillerS 3 Replies Last reply Reply Quote 3
                          • C
                            CitrixNewbJD
                            last edited by

                            Some VM OSes aren't coming up. Getting this on most (all?) of the VMs that had their OS on the downed SAN. 0_1482941303755_Screenshot 2016-12-28 10.08.16.png

                            1 Reply Last reply Reply Quote 0
                            • sealS
                              seal @travisdh1
                              last edited by

                              @travisdh1 said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

                              @CitrixNewbJD said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

                              @Dashrender @scottalanmiller Systems are up. New disk in, VD is degraded and being rebuilt.

                              Uhm, full backup created first?

                              Second that ^^

                              1 Reply Last reply Reply Quote 1
                              • C
                                CitrixNewbJD @travisdh1
                                last edited by

                                @travisdh1 @seal Full backup created with what? As I noted yesterday there is no backup solution in place as of yet, unless you're referring to something I'm not grokking.

                                NerdyDadN sealS scottalanmillerS 3 Replies Last reply Reply Quote 0
                                • NerdyDadN
                                  NerdyDad @CitrixNewbJD
                                  last edited by

                                  @CitrixNewbJD said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

                                  @travisdh1 @seal Full backup created with what? As I noted yesterday there is no backup solution in place as of yet, unless you're referring to something I'm not grokking.

                                  XenServer is able to create backups of its VMs, but, from my experience, its not in the GUI. You'd have to go to the CLI. Here are a few helps from what I have found.

                                  http://tecadmin.net/backup-running-virtual-machine-in-xenserver/#
                                  https://nchrissos.wordpress.com/2013/09/05/free-backup-for-citrix-xenserver-live-virtual-machines/

                                  scottalanmillerS 1 Reply Last reply Reply Quote 1
                                  • sealS
                                    seal @CitrixNewbJD
                                    last edited by

                                    @CitrixNewbJD Find a system (desktop or server) with some diskspace. Use native Windows backup and do system state if you have nothing currently. XenServer may have something built in. Awful Windows backups are better than none.

                                    1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @CitrixNewbJD
                                      last edited by

                                      @CitrixNewbJD said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

                                      On the phone with Dell, and the logs indicate that the two drives went down within seconds of each other, which may indicate that one of the drives isn't truly dead. They're going to try to revive it. Fingers crossed.

                                      It might, but it's RAID 5 so multiple drives failing close in time to each other is common.

                                      1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @CitrixNewbJD
                                        last edited by

                                        @CitrixNewbJD said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

                                        @Dashrender @scottalanmiller Systems are up. New disk in, VD is degraded and being rebuilt.

                                        You got VERY lucky. Did they tell you why the array went down if the drive didn't fail?

                                        1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller @travisdh1
                                          last edited by

                                          @travisdh1 said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

                                          @CitrixNewbJD said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

                                          @Dashrender @scottalanmiller Systems are up. New disk in, VD is degraded and being rebuilt.

                                          Uhm, full backup created first?

                                          This ^^^^

                                          1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @CitrixNewbJD
                                            last edited by

                                            @CitrixNewbJD said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

                                            @travisdh1 @seal Full backup created with what? As I noted yesterday there is no backup solution in place as of yet, unless you're referring to something I'm not grokking.

                                            Take down some desktops, use them as backup devices. Go get AetherStore and make a storage device out of your desktops. Do something.

                                            1 Reply Last reply Reply Quote 2
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