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    Remote MRS Proxy Connection Forbidden

    IT Discussion
    office 365 exchange exchange online mrs proxy
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    • DustinB3403D
      DustinB3403
      last edited by DustinB3403

      OK, so Exchange Server 2010, hybrid setup with Microsoft syncing our user credentials.

      Made some changes last week (MSP did in fact) to address the issue before where outlook failed to connect. We removed the hybrid authentication, and now have a single sign on page. Also our MSP enabled SSL authentication for our network.

      But now...... $^&* we can't migrate our mailboxes to Exchange Online.

      For the migration function, the settings are configured for smtp.ourdomain.com.

      • Attempting to access smtp.ourdomain.com from inside the organization or outside results in forbidden.

      • Attempting to access smtp.ourdomain.com/owa also fails with a forbidden error.

      • Accessing https://smtp.ourdomain.com works - to the default IIS webpage.

      • Accessing https://smtp.ourdomain.com/owa brings us to the OWA login prompt.

      Microsoft has said we need a new migration endpoint which should point to https://smtp.ourdomain.com

      This however also fails, using all combinations of my credentials (not the credentials used originally).

      What else needs to be investigated? Autodiscover fails for our domain as well.

      Test Details
      [Start Over][Run Test Again]
      [Expand All][][] 
      	Attempting the Autodiscover and Exchange ActiveSync test (if requested).
      	Autodiscover was successfully tested for Exchange ActiveSync.
      		Additional Details
      	Elapsed Time: 18976 ms.
      
      		Test Steps
      		Attempting each method of contacting the Autodiscover service.
      	The Autodiscover service was tested successfully.
      		Additional Details
      	Elapsed Time: 18976 ms.
      
      		Test Steps
      		Attempting to test potential Autodiscover URL https://ourdomain.com:443/Autodiscover/Autodiscover.xml
      
      	Testing of this potential Autodiscover URL failed.
      		Additional Details
      	Elapsed Time: 1489 ms.
      
      		Test Steps
      		Attempting to resolve the host name ourdomain.com in DNS.
      	The host name resolved successfully.
      		Additional Details
      
      	Testing TCP port 443 on host ourdomain.com to ensure it's listening and open.
      	The port was opened successfully.
      		Additional Details
      
      	Testing the SSL certificate to make sure it's valid.
      	The SSL certificate failed one or more certificate validation checks.
      		Additional Details
      	Elapsed Time: 883 ms.
      
      		Test Steps
      		The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server ourdomain.com on port 443.
      	The Microsoft Connectivity Analyzer successfully obtained the remote SSL certificate.
      		Additional Details
      
      	Validating the certificate name.
      	Certificate name validation failed.
      	   Tell me more about this issue and how to resolve it 
      
      		Additional Details
      	Host name ourdomain.com doesn't match any name found on the server certificate CN=*.gridserver.com, OU=Domain Control Validated.
      Elapsed Time: 0 ms.
      
      
      
      
      
      	Attempting to test potential Autodiscover URL https://autodiscover.ourdomain.com:443/Autodiscover/Autodiscover.xml
      
      	Testing of this potential Autodiscover URL failed.
      		Additional Details
      	Elapsed Time: 15559 ms.
      
      		Test Steps
      		Attempting to resolve the host name autodiscover.ourdomain.com in DNS.
      	The host name resolved successfully.
      		Additional Details
      
      	Testing TCP port 443 on host autodiscover.ourdomain.com to ensure it's listening and open.
      	The specified port is either blocked, not listening, or not producing the expected response.
      	   Tell me more about this issue and how to resolve it 
      
      		Additional Details
      
      
      
      	Attempting to contact the Autodiscover service using the HTTP redirect method.
      	The Autodiscover service was successfully contacted using the HTTP redirect method.
      		Additional Details
      	Elapsed Time: 1927 ms.
      
      		Test Steps
      		Attempting to resolve the host name autodiscover.ourdomain.com in DNS.
      	The host name resolved successfully.
      		Additional Details
      
      	Testing TCP port 80 on host autodiscover.ourdomain.com to ensure it's listening and open.
      	The port was opened successfully.
      		Additional Details
      
      	The Microsoft Connectivity Analyzer is checking the host autodiscover.ourdomain.com for an HTTP redirect to the Autodiscover service.
      	The redirect (HTTP 301/302) response was received successfully.
      		Additional Details
      
      	Attempting to test potential Autodiscover URL https://autodiscover-s.outlook.com/Autodiscover/Autodiscover.xml
      
      	Testing of the Autodiscover URL was successful.
      		Additional Details
      
      		Test Steps
      

      At this point, I'm at a loss, and just ticked off in general. As there is always the kickback of "ohh seem to be Microsoft". I'm more than willing to throw Microsoft under a bus, except every issue here has been the initial configuration with this system that has lead to these issues.

      Looking for pointers on what to investigate to get this going.

      1 Reply Last reply Reply Quote 1
      • DustinB3403D
        DustinB3403
        last edited by

        This is what current happens when we attempt to migrate. The smtp address points to our local server.

        0_1484848882129_chrome_2017-01-19_13-00-38.png

        1 Reply Last reply Reply Quote 0
        • DustinB3403D
          DustinB3403
          last edited by

          So I guess the question really are:

          Is the issue with Microsoft?

          Is the issue with our firewall?

          Is the issue with our Exchange Server?

          1 Reply Last reply Reply Quote 0
          • DustinB3403D
            DustinB3403
            last edited by

            Is this purely a failed certificate issue? I mean that would make sense, but I've not done a lot with Exchange (and O365) besides dick-around with the settings as this organization has some major config issues.

            1 Reply Last reply Reply Quote 0
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