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    Rocket.chat

    IT Business
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    • A
      Alex Sage @bigbear
      last edited by

      @bigbear said in Rocket.chat:

      2.) Is installing/managing it easy and low maintenance?

      Yes. https://mangolassi.it/topic/11897/installing-rocketchat-on-ubuntu-16-10-with-snaps

      1 Reply Last reply Reply Quote 2
      • scottalanmillerS
        scottalanmiller @bigbear
        last edited by

        @bigbear said in Rocket.chat:

        I think I have seen @scottalanmiller mention on here that he uses rocket chat for customers and for support. I had some questions comparing it to slack...

        1.) Is it FOSS, download and host yourself for free?

        Yup, made in Brasil!

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @bigbear
          last edited by

          @bigbear said in Rocket.chat:

          2.) Is installing/managing it easy and low maintenance?

          Yes, extremely simple.

          1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @bigbear
            last edited by

            @bigbear said in Rocket.chat:

            3.) Can a single install host multiple tenants

            I've not tested this but you normally would put it behind an Nginx proxy which would make that trivial.

            DashrenderD 1 Reply Last reply Reply Quote 1
            • scottalanmillerS
              scottalanmiller @bigbear
              last edited by

              @bigbear said in Rocket.chat:

              5.) How does this compare to just the free version of slack?

              I've not used the free Slack, but I think that it is pretty limited.

              bigbearB 1 Reply Last reply Reply Quote 0
              • DashrenderD
                Dashrender @scottalanmiller
                last edited by

                @scottalanmiller said in Rocket.chat:

                @bigbear said in Rocket.chat:

                3.) Can a single install host multiple tenants

                I've not tested this but you normally would put it behind an Nginx proxy which would make that trivial.

                How does this make it multi tenant?

                scottalanmillerS 1 Reply Last reply Reply Quote 0
                • bigbearB
                  bigbear
                  last edited by

                  Could you deploy each customer as a "team" with there own chat rooms, then see all as a higher level admin?

                  And in this way members from multiple teams could also be in a shared chat room across organizations?

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @Dashrender
                    last edited by

                    @dashrender said in Rocket.chat:

                    @scottalanmiller said in Rocket.chat:

                    @bigbear said in Rocket.chat:

                    3.) Can a single install host multiple tenants

                    I've not tested this but you normally would put it behind an Nginx proxy which would make that trivial.

                    How does this make it multi tenant?

                    You can run an instance for each tenant on one system. One database server, one proxy, unlimited tenants.

                    JaredBuschJ 1 Reply Last reply Reply Quote 1
                    • scottalanmillerS
                      scottalanmiller @bigbear
                      last edited by

                      @bigbear said in Rocket.chat:

                      Could you deploy each customer as a "team" with there own chat rooms, then see all as a higher level admin?

                      And in this way members from multiple teams could also be in a shared chat room across organizations?

                      Yes.

                      NashBrydgesN 1 Reply Last reply Reply Quote 0
                      • NashBrydgesN
                        NashBrydges @scottalanmiller
                        last edited by NashBrydges

                        @scottalanmiller said in Rocket.chat:

                        @bigbear said in Rocket.chat:

                        Could you deploy each customer as a "team" with there own chat rooms, then see all as a higher level admin?

                        And in this way members from multiple teams could also be in a shared chat room across organizations?

                        Yes.

                        Where is this feature? When I was evaluating Rocket.Chat vs Mattermost, the one advantage that Mattermost had was that it supported Teams. I've never found the Team feature for Rocket.Chat. It supports multiple channels but not teams as far as I know.

                        Someone please prove me wrong as Mattermost has 1 (in my opinion) fatal flaw that might force me to reevaluate Rocket.Chat.

                        Edited for spelling.

                        coliverC 1 Reply Last reply Reply Quote 0
                        • coliverC
                          coliver @NashBrydges
                          last edited by

                          @nashbrydges said in Rocket.chat:

                          @scottalanmiller said in Rocket.chat:

                          @bigbear said in Rocket.chat:

                          Could you deploy each customer as a "team" with there own chat rooms, then see all as a higher level admin?

                          And in this way members from multiple teams could also be in a shared chat room across organizations?

                          Yes.

                          Where is this feature? When I was evaluating Rocket.Chat vs Mattermost, the one advantage that Mattermost had was that it supported Teams. I've never found the Team feature for Rocket.Chat. It supports multiple channels but not teams as far as I know.

                          Someone please prove me wrong as Mattermost has 1 (in my opinion) fatal flaw that might force me to reevaluate Rocket.Chat.

                          Edited for spelling.

                          What is the Mattermost flaw out of curiosity?

                          NashBrydgesN 1 Reply Last reply Reply Quote 0
                          • bigbearB
                            bigbear @scottalanmiller
                            last edited by

                            @scottalanmiller said in Rocket.chat:

                            @bigbear said in Rocket.chat:

                            5.) How does this compare to just the free version of slack?

                            I've not used the free Slack, but I think that it is pretty limited.

                            Even with all companies used paid version apparently you can not invite a user to your chat room, or create a shared chat room. I believe this should be a basic free feature.

                            You have to create two accounts and switch back and forth to see different chat rooms, or pay for another service like sameroom.io to get that going.

                            It would be easier and free to use Discord at least for basic chat. I know there is a lot of automation in slack.

                            1 Reply Last reply Reply Quote 0
                            • NashBrydgesN
                              NashBrydges @coliver
                              last edited by

                              @coliver Mattermost only supports "soft deletes" so if a message is created and a file uploaded to the message for example, and the message is subsequently deleted, neither the actual message nor the file are actually removed from the server. This could make for an ever increasing need for space on the server.

                              coliverC 1 Reply Last reply Reply Quote 0
                              • coliverC
                                coliver @NashBrydges
                                last edited by

                                @nashbrydges said in Rocket.chat:

                                @coliver Mattermost only supports "soft deletes" so if a message is created and a file uploaded to the message for example, and the message is subsequently deleted, neither the actual message nor the file are actually removed from the server. This could make for an ever increasing need for space on the server.

                                Interesting.

                                NashBrydgesN 1 Reply Last reply Reply Quote 0
                                • NashBrydgesN
                                  NashBrydges @coliver
                                  last edited by

                                  @coliver I couldn't confirm that Rocket.Chat also suffers from this same flaw but the fact that I couldn't find a "Team" functionality with Rocket.Chat immediately killed it for me so I didn't bother looking any further.

                                  Having tested both, if Rocket.Chat supports Teams, I would prefer that over Mattermost (provided it doesn't also suffer from the same flaw).

                                  1 Reply Last reply Reply Quote 0
                                  • JaredBuschJ
                                    JaredBusch @scottalanmiller
                                    last edited by

                                    @scottalanmiller said in Rocket.chat:

                                    @dashrender said in Rocket.chat:

                                    @scottalanmiller said in Rocket.chat:

                                    @bigbear said in Rocket.chat:

                                    3.) Can a single install host multiple tenants

                                    I've not tested this but you normally would put it behind an Nginx proxy which would make that trivial.

                                    How does this make it multi tenant?

                                    You can run an instance for each tenant on one system. One database server, one proxy, unlimited tenants.

                                    That is not multi tenant.

                                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @JaredBusch
                                      last edited by

                                      @jaredbusch said in Rocket.chat:

                                      @scottalanmiller said in Rocket.chat:

                                      @dashrender said in Rocket.chat:

                                      @scottalanmiller said in Rocket.chat:

                                      @bigbear said in Rocket.chat:

                                      3.) Can a single install host multiple tenants

                                      I've not tested this but you normally would put it behind an Nginx proxy which would make that trivial.

                                      How does this make it multi tenant?

                                      You can run an instance for each tenant on one system. One database server, one proxy, unlimited tenants.

                                      That is not multi tenant.

                                      I didn't call it multi-tenant. I explained how it could be used to answer #3 and Dashrender called that multitenant.

                                      JaredBuschJ 1 Reply Last reply Reply Quote 0
                                      • JaredBuschJ
                                        JaredBusch @scottalanmiller
                                        last edited by

                                        @scottalanmiller said in Rocket.chat:

                                        @jaredbusch said in Rocket.chat:

                                        @scottalanmiller said in Rocket.chat:

                                        @dashrender said in Rocket.chat:

                                        @scottalanmiller said in Rocket.chat:

                                        @bigbear said in Rocket.chat:

                                        3.) Can a single install host multiple tenants

                                        I've not tested this but you normally would put it behind an Nginx proxy which would make that trivial.

                                        How does this make it multi tenant?

                                        You can run an instance for each tenant on one system. One database server, one proxy, unlimited tenants.

                                        That is not multi tenant.

                                        I didn't call it multi-tenant. I explained how it could be used to answer #3 and Dashrender called that multitenant.

                                        You specifically replied to a question about multiple tenants. You made no attempt to say your recommendation was not multi tenant.

                                        1 Reply Last reply Reply Quote 1
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