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    eh? you want to what? something about my DNS and Domain?

    Scheduled Pinned Locked Moved IT Discussion
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    • DashrenderD
      Dashrender
      last edited by

      Hold the phone guys - I haven't been involved in this site ever. In fact I've been more or less told to keep my nose out of it.

      But now we get this letter, and I made an assumption that they were offering

      1. we could self host DNS (of course I'd go to cloudflare) or
      2. they would continue to host DNS, and because I own the registrar, I'd simply need to point to a new DNS server.

      Since I assumed that #2 above, I was fine with my boss picking it.

      Turns out, they can only host the DNS if they also own the domain name (i.e. the registrar and the DNS have to be on the same server.

      Now clearly Scott saw this from their poorly written information, but I did not.

      scottalanmillerS 1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller
        last edited by

        Why would your boss choose option 2? Makes no sense.

        DashrenderD 1 Reply Last reply Reply Quote 0
        • DashrenderD
          Dashrender @scottalanmiller
          last edited by

          @scottalanmiller said in eh? you want to what? something about my DNS and Domain?:

          Why would your boss choose option 2? Makes no sense.

          because see post above yours.

          1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @Dashrender
            last edited by

            @dashrender said in eh? you want to what? something about my DNS and Domain?:

            Hold the phone guys - I haven't been involved in this site ever. In fact I've been more or less told to keep my nose out of it.

            But now we get this letter, and I made an assumption that they were offering

            1. we could self host DNS (of course I'd go to cloudflare) or
            2. they would continue to host DNS, and because I own the registrar, I'd simply need to point to a new DNS server.

            Since I assumed that #2 above, I was fine with my boss picking it.

            Turns out, they can only host the DNS if they also own the domain name (i.e. the registrar and the DNS have to be on the same server.

            Now clearly Scott saw this from their poorly written information, but I did not.

            Ah, now I see. She didn't read what they had stated so picked the wrong thing.

            1 Reply Last reply Reply Quote 0
            • stacksofplatesS
              stacksofplates
              last edited by

              I used to have a site hosted (shared) through FastDomain. When the price almost doubled in two years I decided to jump ship. They did a similar thing. They required you to have your DNS and registrar through them. So I just switched to CloudFlare and GoDaddy.

              1 Reply Last reply Reply Quote 1
              • scottalanmillerS
                scottalanmiller
                last edited by

                Yup, CF + GD here, too.

                1 Reply Last reply Reply Quote 1
                • bbigfordB
                  bbigford
                  last edited by

                  Option 1: Stop doing any kind of business with us.

                  Option 2: Only do business with us.

                  I'd go with option 1 if they are trying to force me into doing something I don't want to do.

                  scottalanmillerS DashrenderD jmooreJ 3 Replies Last reply Reply Quote 2
                  • scottalanmillerS
                    scottalanmiller @bbigford
                    last edited by

                    @bbigford said in eh? you want to what? something about my DNS and Domain?:

                    Option 1: Stop doing any kind of business with us.

                    Option 2: Only do business with us.

                    I'd go with option 1 if they are trying to force me into doing something I don't want to do.

                    That sums it up.

                    1 Reply Last reply Reply Quote 1
                    • DashrenderD
                      Dashrender @bbigford
                      last edited by

                      @bbigford said in eh? you want to what? something about my DNS and Domain?:

                      Option 1: Stop doing any kind of business with us.

                      Option 2: Only do business with us.

                      I'd go with option 1 if they are trying to force me into doing something I don't want to do.

                      huh - yeah I don't read it that way at all... that said - it is one of the worst technical written pieces I've seen in a long time!

                      bbigfordB scottalanmillerS 2 Replies Last reply Reply Quote 0
                      • bbigfordB
                        bbigford @Dashrender
                        last edited by

                        @dashrender said in eh? you want to what? something about my DNS and Domain?:

                        @bbigford said in eh? you want to what? something about my DNS and Domain?:

                        Option 1: Stop doing any kind of business with us.

                        Option 2: Only do business with us.

                        I'd go with option 1 if they are trying to force me into doing something I don't want to do.

                        huh - yeah I don't read it that way at all... that said - it is one of the worst technical written pieces I've seen in a long time!

                        How could you not read it that way? You have DNS with Remedy and your site with GoDaddy... they say in option 1 "with this option, you can just move your DNS off to GoDaddy", effectively no longer doing business with them, or option 2 "with this option, you agree to move your domain from GoDaddy over to us. We will then control your DNS and domain services." effectively cutting off that much more business with GoDaddy and giving Remedy even more business.

                        DashrenderD 1 Reply Last reply Reply Quote 1
                        • scottalanmillerS
                          scottalanmiller @Dashrender
                          last edited by

                          @dashrender said in eh? you want to what? something about my DNS and Domain?:

                          @bbigford said in eh? you want to what? something about my DNS and Domain?:

                          Option 1: Stop doing any kind of business with us.

                          Option 2: Only do business with us.

                          I'd go with option 1 if they are trying to force me into doing something I don't want to do.

                          huh - yeah I don't read it that way at all... that said - it is one of the worst technical written pieces I've seen in a long time!

                          It seemed pretty clear. They won't allow the one thing that you want. You either need to jump in with both feet or leave.

                          1 Reply Last reply Reply Quote 1
                          • DashrenderD
                            Dashrender @bbigford
                            last edited by

                            @bbigford said in eh? you want to what? something about my DNS and Domain?:

                            @dashrender said in eh? you want to what? something about my DNS and Domain?:

                            @bbigford said in eh? you want to what? something about my DNS and Domain?:

                            Option 1: Stop doing any kind of business with us.

                            Option 2: Only do business with us.

                            I'd go with option 1 if they are trying to force me into doing something I don't want to do.

                            huh - yeah I don't read it that way at all... that said - it is one of the worst technical written pieces I've seen in a long time!

                            How could you not read it that way? You have DNS with Remedy and your site with GoDaddy... they say in option 1 "with this option, you can just move your DNS off to GoDaddy",

                            OK that's right

                            effectively no longer doing business with them,

                            This is not correct - the webserver itself is still hosted by them.

                            or option 2 "with this option, you agree to move your domain from GoDaddy over to us. We will then control your DNS and domain services." effectively cutting off that much more business with GoDaddy and giving Remedy even more business.

                            I've not heard of calling the thing you register with your registrar simply called 'domain' this is the part that confused me. Besides DNS, what else does being the registrar allow someone to control?

                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @Dashrender
                              last edited by

                              @dashrender said in eh? you want to what? something about my DNS and Domain?:

                              VWiCLuC.png

                              We will no longer be able to host your DNS records without also hosting your domain.

                              This one line spells everything out. All the rest is repetition of this line or explanation for it. This one line tells you what is happening and what your options are. It's got everything spelled quite clearly, I think.

                              Then two options were give.

                              Option 1: You will need to set your DNS records up with your current registrar.
                              Option 2: Remedy takes over hosting of your domain.

                              But the options are just long form of what the original sentence said. The only odd thing that they do in the whole document is refer to registrar services as "domain hosting." But that's pretty clear since that is all that they do.

                              DashrenderD 1 Reply Last reply Reply Quote 1
                              • scottalanmillerS
                                scottalanmiller @Dashrender
                                last edited by

                                @dashrender said in eh? you want to what? something about my DNS and Domain?:

                                Besides DNS, what else does being the registrar allow someone to control?

                                A Registrar holds your account legal information including ownership and contact info and lists who is your DNS master source. Registrars don't host DNS, they host the listing of who your DNS provider is.

                                1 Reply Last reply Reply Quote 1
                                • J
                                  Jimmy9008 @scottalanmiller
                                  last edited by

                                  @scottalanmiller said in eh? you want to what? something about my DNS and Domain?:

                                  Why are you talking to them? Move your DNS to CloudFlare. Done.

                                  Agree, entirely.

                                  1 Reply Last reply Reply Quote 1
                                  • DashrenderD
                                    Dashrender @scottalanmiller
                                    last edited by

                                    @scottalanmiller said in eh? you want to what? something about my DNS and Domain?:

                                    ** without also hosting your domain.**

                                    I've never seen this before - so I had no idea what it meant, and unlike Scott, my brain filled in a meaning that was wrong.

                                    scottalanmillerS bbigfordB 2 Replies Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @Dashrender
                                      last edited by

                                      @dashrender said in eh? you want to what? something about my DNS and Domain?:

                                      @scottalanmiller said in eh? you want to what? something about my DNS and Domain?:

                                      ** without also hosting your domain.**

                                      I've never seen this before - so I had no idea what it meant, and unlike Scott, my brain filled in a meaning that was wrong.

                                      Ah yes, if you miss the meaning of that one bit, the rest makes no sense. It's the only meaning that can work, though. And "domain hosting" kind of works as a way to describe registrar services. It's a stupid thing to call it, but it probably is clearer to non-technical people than the actual terms are.

                                      DashrenderD 1 Reply Last reply Reply Quote 2
                                      • jmooreJ
                                        jmoore @bbigford
                                        last edited by

                                        @bbigford that was the way i read it too

                                        1 Reply Last reply Reply Quote 0
                                        • DashrenderD
                                          Dashrender @scottalanmiller
                                          last edited by

                                          @scottalanmiller said in eh? you want to what? something about my DNS and Domain?:

                                          @dashrender said in eh? you want to what? something about my DNS and Domain?:

                                          @scottalanmiller said in eh? you want to what? something about my DNS and Domain?:

                                          ** without also hosting your domain.**

                                          I've never seen this before - so I had no idea what it meant, and unlike Scott, my brain filled in a meaning that was wrong.

                                          Ah yes, if you miss the meaning of that one bit, the rest makes no sense. It's the only meaning that can work, though. And "domain hosting" kind of works as a way to describe registrar services. It's a stupid thing to call it, but it probably is clearer to non-technical people than the actual terms are.

                                          Well - I have a new one for my bag of tricks I guess.

                                          1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller
                                            last edited by

                                            So the recommendation is, drop them. Move on.

                                            1 Reply Last reply Reply Quote 2
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