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    Consolidating Printers and Remote Printer Monitoring

    IT Discussion
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    • wrx7mW
      wrx7m @DustinB3403
      last edited by

      @DustinB3403 said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

      @wrx7m If your CFO isn't doing something to remedy it, then he's not doing his job.

      We will see what he says. He hasn't been involved yet.

      1 Reply Last reply Reply Quote 0
      • wrx7mW
        wrx7m @DustinB3403
        last edited by

        @DustinB3403 said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

        If you watch over the pennies, the dollars take care of themselves.

        If you watch over the dollars, the pennies take care of themselves.

        1 Reply Last reply Reply Quote 0
        • IRJI
          IRJ
          last edited by

          @DustinB3403 put the keyboard down and walk away..

          DustinB3403D 1 Reply Last reply Reply Quote -1
          • S
            scotth @wrx7m
            last edited by

            @wrx7m said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

            @DustinB3403 said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

            The issue with the super cheap toner (IME) is that it clumps together causing jams or streaks on the paper. So you replace it, even if it still has "plenty of life" just so you can continue and end up spending more money on more toner faster.

            Preaching to the choir here. We have people here that step over dollars to pick up a penny.

            We crawl over our dollars.

            1 Reply Last reply Reply Quote 0
            • DustinB3403D
              DustinB3403 @IRJ
              last edited by

              @IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

              @DustinB3403 put the keyboard down and walk away..

              What?

              IRJI 1 Reply Last reply Reply Quote -2
              • IRJI
                IRJ @DustinB3403
                last edited by

                @DustinB3403 said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                @IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                @DustinB3403 put the keyboard down and walk away..

                What?

                You have a ton of posts, but once again add zero value to this thread. The OP is talking about Printer leasing / Maintenance which means that they wont be buying toners anymore. So why the fuck are we talking about purchasing, like IT would even be involved in purchasing toner in any size business?

                DustinB3403D 1 Reply Last reply Reply Quote -1
                • DustinB3403D
                  DustinB3403 @IRJ
                  last edited by

                  @IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                  @DustinB3403 said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                  @IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                  @DustinB3403 put the keyboard down and walk away..

                  What?

                  You have a ton of posts, but once again add zero value to this thread. The OP is talking about Printer leasing / Maintenance which means that they wont be buying toners anymore. So why the fuck are we talking about purchasing, like IT would even be involved in purchasing toner in any size business?

                  Get bent, clearly @wrx7m has a ton of printers all over the place that are causing issues. IT is responsible for the printers and ensuring they are functional, thus have a say in what should be used in them.

                  @wrx7m also reports to the CFO of his company, so any dead printers because Frank the tank purchaser who buys the cheapest toner he can possibly find is killing company equipment and causing more issues than he's saving in money. He's also very likely spending way more money on crap toner for these printers as they get replaced way more frequently and cause way more issues.

                  IRJI 1 Reply Last reply Reply Quote -2
                  • DashrenderD
                    Dashrender
                    last edited by

                    I went through the pricing process early last year on replacing our entire printer fleet. We went from 4+ different brands to one brand, Canon. Additionally, we got pricing down to a two tier system.

                    1. Large volume copier/printer/fax - color .03/c B/W .006/c
                    2. desktop print only & desktop MFP - B/W .009/c

                    c= click

                    We had a printer that we were paying $0.07/page for B/W, the ROI on that one unit was like 4 months

                    Additionally - instead of each printer having its own dedicated amount of printing included in the base lease, all of the desktop/desktop MFP are in a shared pool of prints. This is hugely beneficial, i.e. one unit is down for a week, we don't have to worry that we won't make the numbers on that printer, etc.

                    Compared to what we were paying before, I think my ROI was around 30 months. We have a 60 month lease (the lease price does not increase, the only increases are in overages, and assuming I did my math right, and we don't have a huge grown in printing, our overages should be low).

                    JaredBuschJ 1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender
                      last edited by

                      Now if you want to talk about brand - As I mentioned, we went with Canon.

                      They are totally fine with one exception - the ADF (Automatic Document Feeders) on the desktop MFP's SUCK! they are bloody horrible. They don't keep the pages straight. So if this is something you'll use a lot - I highly suggest that you take a stack of 50+ pages and beat the hell out of the demo machine before going with Canon. We saw this problem within weeks of getting the units... it's no like they are 3 years old and just wearing out.

                      1 Reply Last reply Reply Quote 0
                      • IRJI
                        IRJ @DustinB3403
                        last edited by IRJ

                        @DustinB3403 said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                        @IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                        @DustinB3403 said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                        @IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                        @DustinB3403 put the keyboard down and walk away..

                        What?

                        You have a ton of posts, but once again add zero value to this thread. The OP is talking about Printer leasing / Maintenance which means that they wont be buying toners anymore. So why the fuck are we talking about purchasing, like IT would even be involved in purchasing toner in any size business?

                        IT is responsible for the printers and ensuring they are functional, thus have a say in what should be used in them.

                        Honestly, I have never worked at a single company where IT supports printers, other than initial setups. This dates back even to 2006.

                        I have also never heard of anybody getting approval for buying $100 toner. Like seriously, wtf. Think for a fucking second. Who is going to pay people to go through approval processes when orders are under $500

                        DustinB3403D 1 Reply Last reply Reply Quote -1
                        • JaredBuschJ
                          JaredBusch @Dashrender
                          last edited by

                          @Dashrender said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                          I went through the pricing process early last year on replacing our entire printer fleet. We went from 4+ different brands to one brand, Canon. Additionally, we got pricing down to a two tier system.

                          1. Large volume copier/printer/fax - color .03/c B/W .006/c
                          2. desktop print only & desktop MFP - B/W .009/c

                          c= click

                          We had a printer that we were paying $0.07/page for B/W, the ROI on that one unit was like 4 months

                          Additionally - instead of each printer having its own dedicated amount of printing included in the base lease, all of the desktop/desktop MFP are in a shared pool of prints. This is hugely beneficial, i.e. one unit is down for a week, we don't have to worry that we won't make the numbers on that printer, etc.

                          Compared to what we were paying before, I think my ROI was around 30 months. We have a 60 month lease (the lease price does not increase, the only increases are in overages, and assuming I did my math right, and we don't have a huge grown in printing, our overages should be low).

                          You should typically plan to go over your allotment just a bit every monthl. That is typically the best total per minute rate all said and done.

                          DashrenderD 1 Reply Last reply Reply Quote 0
                          • DustinB3403D
                            DustinB3403
                            last edited by

                            Lots of places have purchase requisition forms, small businesses in particular likely are doing everything they can to ensure that money isn't being wasted.

                            Like where @wrx7m said he works.

                            @wrx7m said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                            I work at a family-owned business.

                            BRRABillB DashrenderD 2 Replies Last reply Reply Quote -2
                            • BRRABillB
                              BRRABill @DustinB3403
                              last edited by

                              @DustinB3403 said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                              Lots of places have purchase requisition forms, small businesses in particular likely are doing everything they can to ensure that money isn't being wasted.

                              Like where @wrx7m said he works.

                              @wrx7m said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                              I work at a family-owned business.

                              Yeah it makes no sense. The people in charge will spend 10 hours a week to ensure pens that are too expensive aren't bought

                              1 Reply Last reply Reply Quote 0
                              • DashrenderD
                                Dashrender @JaredBusch
                                last edited by

                                @JaredBusch said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                @Dashrender said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                I went through the pricing process early last year on replacing our entire printer fleet. We went from 4+ different brands to one brand, Canon. Additionally, we got pricing down to a two tier system.

                                1. Large volume copier/printer/fax - color .03/c B/W .006/c
                                2. desktop print only & desktop MFP - B/W .009/c

                                c= click

                                We had a printer that we were paying $0.07/page for B/W, the ROI on that one unit was like 4 months

                                Additionally - instead of each printer having its own dedicated amount of printing included in the base lease, all of the desktop/desktop MFP are in a shared pool of prints. This is hugely beneficial, i.e. one unit is down for a week, we don't have to worry that we won't make the numbers on that printer, etc.

                                Compared to what we were paying before, I think my ROI was around 30 months. We have a 60 month lease (the lease price does not increase, the only increases are in overages, and assuming I did my math right, and we don't have a huge grown in printing, our overages should be low).

                                You should typically plan to go over your allotment just a bit every monthl. That is typically the best total per minute rate all said and done.

                                I agree with JB - The chances of you printing the exact same amount each year is practically zero. If you know your yearly numbers haven't fluctuated much year over year, then pick the bottom most number, and use that - then pay your overages..

                                1 Reply Last reply Reply Quote 0
                                • DashrenderD
                                  Dashrender @DustinB3403
                                  last edited by

                                  @DustinB3403 said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                  Lots of places have purchase requisition forms, small businesses in particular likely are doing everything they can to ensure that money isn't being wasted.

                                  Like where @wrx7m said he works.

                                  @wrx7m said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                  I work at a family-owned business.

                                  But that is NOT what this thread is about.

                                  DustinB3403D 1 Reply Last reply Reply Quote 0
                                  • DustinB3403D
                                    DustinB3403 @Dashrender
                                    last edited by

                                    @Dashrender said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                    But that is NOT what this thread is about.

                                    This thread went there through the natural conversation process.

                                    IRJI 1 Reply Last reply Reply Quote -2
                                    • IRJI
                                      IRJ @DustinB3403
                                      last edited by

                                      @DustinB3403 said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                      @Dashrender said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                      But that is NOT what this thread is about.

                                      This thread went there through the natural conversation process.

                                      🖕 :middle_finger_dark_skin_tone: :middle_finger_light_skin_tone: :middle_finger_medium_skin_tone: :middle_finger_medium-dark_skin_tone: :middle_finger_medium-light_skin_tone:

                                      1 Reply Last reply Reply Quote 0
                                      • DustinB3403D
                                        DustinB3403 @IRJ
                                        last edited by

                                        @IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                        Honestly, I have never worked at a single company where IT supports printers, other than initial setups.

                                        Must be fucking nice that the accountants are installing toner and removing paper jams.

                                        DashrenderD IRJI 2 Replies Last reply Reply Quote -2
                                        • DashrenderD
                                          Dashrender @DustinB3403
                                          last edited by

                                          @DustinB3403 said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                          @IRJ said in Printer Leasing/Maintenance - Installing Software on the Network for Monitoring Print Devices:

                                          Honestly, I have never worked at a single company where IT supports printers, other than initial setups.

                                          Must be fucking nice that the accountants are installing toner and removing paper jams.

                                          I've seen it both ways - and it's both ways here.

                                          users will change toner on their own 90% of the time. same goes for them trying to clear printer jams... not because they want to - because they don't want to wait for me to come over.

                                          Though, they never call in support tickets to the maintenance company - that's mostly me.

                                          1 Reply Last reply Reply Quote 0
                                          • DashrenderD
                                            Dashrender
                                            last edited by

                                            Something else I just thought of - the brand you buy can also likely get you setup on auto toner ordering... one less thing to worry about.

                                            1 Reply Last reply Reply Quote 0
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