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    Postcards for SMS by Skyetel.

    Scheduled Pinned Locked Moved IT Discussion
    postcardsskyetelsms
    34 Posts 7 Posters 2.1k Views
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    • J
      JasGot @scottalanmiller
      last edited by

      @scottalanmiller said in Postcards for SMS by Skyetel.:

      @JasGot said in Postcards for SMS by Skyetel.:

      It's a docker install.
      I have zero experience or knowledge about Docker.
      I am now halted while I research this error:
      "returned a non zero code 100"

      Why use Docker? The install page doesn't mention it.

      https://bitbucket.org/skyetel/postcards-installer/src/master/

      These are the instructions I followed.

      1 Reply Last reply Reply Quote 0
      • J
        JasGot @scottalanmiller
        last edited by

        @scottalanmiller said in Postcards for SMS by Skyetel.:

        @JasGot said in Postcards for SMS by Skyetel.:

        I have no clipboard access to the Centos from HyperV. Here is a screenshot
        83a6e626-3b3a-4539-a648-e17dba1c3205-image.png

        You are running a Debian command on CentOS. That's not going to work. It says deb in the URL, and it is running apt-get. Those are Debian/Ubuntu commands for the deb installation format. CentOS uses RPM and commands like YUM or DNF.

        So that's the base issue, it's the wrong OS to run that command on.

        I guess they need help with their documentation.
        I installed CentOS because they suggested it. I ran their installer, and their installer is what installed docker.

        I don't see an rpm to install from.

        scottalanmillerS 1 Reply Last reply Reply Quote 0
        • J
          JasGot @scottalanmiller
          last edited by

          @scottalanmiller said in Postcards for SMS by Skyetel.:

          @JasGot said in Postcards for SMS by Skyetel.:

          I have no clipboard access to the Centos from HyperV. Here is a screenshot
          83a6e626-3b3a-4539-a648-e17dba1c3205-image.png

          You are running a Debian command on CentOS. That's not going to work. It says deb in the URL, and it is running apt-get. Those are Debian/Ubuntu commands for the deb installation format. CentOS uses RPM and commands like YUM or DNF.

          So that's the base issue, it's the wrong OS to run that command on.

          What Os should I be using based on their installer (run.sh)?

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @JasGot
            last edited by

            @JasGot said in Postcards for SMS by Skyetel.:

            @scottalanmiller said in Postcards for SMS by Skyetel.:

            @JasGot said in Postcards for SMS by Skyetel.:

            I have no clipboard access to the Centos from HyperV. Here is a screenshot
            83a6e626-3b3a-4539-a648-e17dba1c3205-image.png

            You are running a Debian command on CentOS. That's not going to work. It says deb in the URL, and it is running apt-get. Those are Debian/Ubuntu commands for the deb installation format. CentOS uses RPM and commands like YUM or DNF.

            So that's the base issue, it's the wrong OS to run that command on.

            I guess they need help with their documentation.
            I installed CentOS because they suggested it. I ran their installer, and their installer is what installed docker.

            I don't see an rpm to install from.

            Ah okay, so they are just doing Docker themselves, that's weird. But yeah, there is no RPM option. CentOS can't work.

            1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @JasGot
              last edited by

              @JasGot said in Postcards for SMS by Skyetel.:

              @scottalanmiller said in Postcards for SMS by Skyetel.:

              @JasGot said in Postcards for SMS by Skyetel.:

              I have no clipboard access to the Centos from HyperV. Here is a screenshot
              83a6e626-3b3a-4539-a648-e17dba1c3205-image.png

              You are running a Debian command on CentOS. That's not going to work. It says deb in the URL, and it is running apt-get. Those are Debian/Ubuntu commands for the deb installation format. CentOS uses RPM and commands like YUM or DNF.

              So that's the base issue, it's the wrong OS to run that command on.

              What Os should I be using based on their installer (run.sh)?

              Ubuntu 19.10 is what I'd try first. They haven't documented what they've tested on or plan for you to use.

              J 1 Reply Last reply Reply Quote 0
              • J
                JasGot @scottalanmiller
                last edited by

                @scottalanmiller said in Postcards for SMS by Skyetel.:

                Ubuntu 19.10 is what I'd try first. They haven't documented what they've tested on or plan for you to use.

                Thanks. will try that now.

                1 Reply Last reply Reply Quote 0
                • SkyetelS
                  Skyetel
                  last edited by

                  Its funny that this came up - we're actually working on a big update to Postcards now. This is what is on our development list for the next version (1.1):

                  Upload Contacts via CSV
                  Search - Ability to search through messages & contacts
                  Automated image scaling for images that run larger than 1.5Mb
                  Giphy Integration - Send Giphys in SMS!
                  Send Emojis - Send Emojis!
                  Templates - Have pre-set messages that can be sent with a click of a mouse
                  Archive Conversations - Ability to close a conversation and hide it from view
                  Bulk SMS Sending - Ability to send 1 message to multiple recipients via some kind of Queue.
                  Auto Replies - Be able to automatically reply to a new message
                  Schedule Sending SMS - Ability to deliver an SMS at a pre-set time
                  Email Notifications - Ability to notify users that they’ve received an SMS by email using end-user supplied SMTP servers
                  Postcards Updater - Add the ability to update from one version of Postcards to the next version

                  The installation installs Docker on the server when you run the script, but with version 1.1 we intend on releasing an OVF and have it as a preconfigured application with both AWS and DigitalOcean to make the install easier. We're even looking at making it so you can deploy it here: https://www.digitalocean.com/products/kubernetes/ (this will make it easier to update and manage for our users)

                  scottalanmillerS K 2 Replies Last reply Reply Quote 2
                  • scottalanmillerS
                    scottalanmiller @Skyetel
                    last edited by

                    @Skyetel the install documentation should state the exact OS being tested against. Docker isn't cross platform so people need to know what to run it on to be sure it is the same. And CentOS 7 doesn't work any longer, as the script is deb/apt specific.

                    M 1 Reply Last reply Reply Quote 1
                    • M
                      manxam @scottalanmiller
                      last edited by

                      @scottalanmiller : Just for clarification, what do you mean that Docker isn't cross platform?
                      It currently runs the same on all Linux distros, Windows, and even OSX. (utilizing the native hypervisor on the two latter platforms).

                      scottalanmillerS travisdh1T 2 Replies Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @manxam
                        last edited by

                        @manxam said in Postcards for SMS by Skyetel.:

                        @scottalanmiller : Just for clarification, what do you mean that Docker isn't cross platform?
                        It currently runs the same on all Linux distros, Windows, and even OSX. (utilizing the native hypervisor on the two latter platforms).

                        Meaning when you deploy things to Docker, Docker is different on each platform. You don't just "write for Docker" and run anywhere. It's not platform agnostic. Everyone promotes that as a feature, but in practice it runs different even on different Linux kernels. You can write things that will run in Docker and be agnostic, but Docker itself exposes too much from underneath.

                        Where Docker itself runs is irrelevant, it's "Docker/Fedora or Docker/Ubuntu" not just Docker.

                        1 Reply Last reply Reply Quote 1
                        • travisdh1T
                          travisdh1 @manxam
                          last edited by

                          @manxam said in Postcards for SMS by Skyetel.:

                          @scottalanmiller : Just for clarification, what do you mean that Docker isn't cross platform?

                          Exactly that, Docker IS NOT CROSS PLATFORM. Build a Docker widget with Ubuntu and you can not run it on CentOS.

                          SkyetelS 1 Reply Last reply Reply Quote 0
                          • SkyetelS
                            Skyetel @travisdh1
                            last edited by

                            @travisdh1 said in Postcards for SMS by Skyetel.:

                            @manxam said in Postcards for SMS by Skyetel.:

                            @scottalanmiller : Just for clarification, what do you mean that Docker isn't cross platform?

                            Exactly that, Docker IS NOT CROSS PLATFORM. Build a Docker widget with Ubuntu and you can not run it on CentOS.

                            I think what's more important than how it works is that it is not intuitive to most people (even me). We write all of our applications for docker because it makes them more resilient and easier to scale, but they are conceptually more difficult for the vast majority of our users who are used to being able to just go to /var/www/html and make the changes they want. We went with docker to maintain that standard, but it has created some headaches for our users who aren't comfortable with it. This is why we're releasing Postcards 1.1 in a OVF and prepackaged.

                            scottalanmillerS 2 Replies Last reply Reply Quote 1
                            • scottalanmillerS
                              scottalanmiller @Skyetel
                              last edited by

                              @Skyetel said in Postcards for SMS by Skyetel.:

                              @travisdh1 said in Postcards for SMS by Skyetel.:

                              @manxam said in Postcards for SMS by Skyetel.:

                              @scottalanmiller : Just for clarification, what do you mean that Docker isn't cross platform?

                              Exactly that, Docker IS NOT CROSS PLATFORM. Build a Docker widget with Ubuntu and you can not run it on CentOS.

                              I think what's more important than how it works is that it is not intuitive to most people (even me). We write all of our applications for docker because it makes them more resilient and easier to scale, but they are conceptually more difficult for the vast majority of our users who are used to being able to just go to /var/www/html and make the changes they want. We went with docker to maintain that standard, but it has created some headaches for our users who aren't comfortable with it. This is why we're releasing Postcards 1.1 in a OVF and prepackaged.

                              The simplest thing for most people, I think, would just be a Snap or AppImage. That's cross platform across Linux almost universally. Short of that RPM / DEB for the main platforms isn't too bad. Even if it is just one, only Ubuntu current for example, that would be fine. You can define where to install.

                              OVF is less ideal because it's less universal and preclused (AFAIK) things like containers.

                              1 Reply Last reply Reply Quote 1
                              • scottalanmillerS
                                scottalanmiller @Skyetel
                                last edited by

                                @Skyetel said in Postcards for SMS by Skyetel.:

                                We went with docker to maintain that standard, but it has created some headaches for our users who aren't comfortable with it.

                                As long as it is all automated, and you publish all the requirements, it's not too bad. Unnecessarily complex, but not bad. The issue above was only that the existence of Docker created more confusion when the actual issue was just that the Docker install script appears to be Ubuntu-only and doesn't support CentOS.

                                1 Reply Last reply Reply Quote 0
                                • K
                                  krzykat @Skyetel
                                  last edited by

                                  @Skyetel

                                  FYI: - I AM running with Centos 7 - successfully - and you are now addressing several of our concerns.

                                  One thing we really want to see in the new version that I don't see listed is the option to have user .. then if user1 replies to one message and user2 replies to the next... we know who did what.

                                  1 Reply Last reply Reply Quote 0
                                  • J
                                    JasGot
                                    last edited by

                                    Nicht sehr gut.

                                    Ubuntu installed in a breeze.
                                    Postcards installed almost as easy, had to install some pre-requisites.
                                    Skyetel setup went fine.

                                    In the bowser......

                                    500 Internal Server Error
                                    __________________
                                    
                                    nginx/1.17.6
                                    
                                    1 Reply Last reply Reply Quote 0
                                    • J
                                      JasGot
                                      last edited by

                                      Well, I guess this is where I start being forced to learn about Docker. I am getting an nginx 500 error, but nginx is not installed in my OS. Is it hiding inside a container? How do I get to it?

                                      1 Reply Last reply Reply Quote 0
                                      • J
                                        JasGot
                                        last edited by

                                        I'm inside the docker.... going deep now!

                                        1 Reply Last reply Reply Quote 0
                                        • J
                                          JasGot
                                          last edited by

                                          http://<ipaddress> brings up the user login to Postcards.

                                          https://<ipaddress>/backend/admin returns the 500 error. Could it be a boogered up LE cert?

                                          K 1 Reply Last reply Reply Quote 0
                                          • K
                                            krzykat @JasGot
                                            last edited by

                                            @JasGot

                                            I haven't looked at their install script in a while, but for sure there was a LE issue. Here's a copy of my note to Skyetel regarding the issue. I thought the script had been updated with our patch, but here it is in case not:

                                            FYI - we've resolved the issue, and I can only assume anyone else that has installed Postcards should have the same issue.

                                            The problem is indeed an issue with Let's Encrypt, and specifically:

                                            docker: jrcs/letsencrypt-nginx-proxy-companion

                                            To fix this issue, please update the docker-compose.override.yml file during builds.

                                            Row 35 should read: image: jrcs/letsencrypt-nginx-proxy-companion:latest

                                            This will insure that the current version for the let's encrypt proxy is called and eliminate the issue.

                                            J 1 Reply Last reply Reply Quote 0
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