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    Outlook failing to open from multiple customers...

    Scheduled Pinned Locked Moved IT Discussion
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    • dbeatoD
      dbeato
      last edited by

      Also others can look at this
      https://gallery.technet.microsoft.com/office/Script-for-Update-or-8fb223bd

      1 Reply Last reply Reply Quote 0
      • WLS-ITGuyW
        WLS-ITGuy @dbeato
        last edited by

        @dbeato said in Outlook failing to open from multiple customers...:

        Fix for this is to revert to an earlier version of Microsoft. I have a .bat file here

        https://github.com/dbeato/scripts/blob/master/Office 365/Fix-Outlook-Restart.bat

        This worked perfectly!

        1 Reply Last reply Reply Quote 0
        • DashrenderD
          Dashrender
          last edited by

          according to this updated article, MS has released a fix for this now.

          https://mspoweruser.com/outlook-for-windows-crashes-immediately-after-starting-up-microsoft-is-investigating-the-issue/

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          • DashrenderD
            Dashrender @dbeato
            last edited by

            @dbeato said in Outlook failing to open from multiple customers...:

            Fix for this is to revert to an earlier version of Microsoft. I have a .bat file here

            https://github.com/dbeato/scripts/blob/master/Office 365/Fix-Outlook-Restart.bat

            Do you know - does this only affect O365 Office users?

            coliverC WLS-ITGuyW 2 Replies Last reply Reply Quote 0
            • coliverC
              coliver @Dashrender
              last edited by

              @Dashrender said in Outlook failing to open from multiple customers...:

              @dbeato said in Outlook failing to open from multiple customers...:

              Fix for this is to revert to an earlier version of Microsoft. I have a .bat file here

              https://github.com/dbeato/scripts/blob/master/Office 365/Fix-Outlook-Restart.bat

              Do you know - does this only affect O365 Office users?

              Nope, everyone.

              1 Reply Last reply Reply Quote 0
              • WLS-ITGuyW
                WLS-ITGuy @Dashrender
                last edited by

                @Dashrender said in Outlook failing to open from multiple customers...:

                @dbeato said in Outlook failing to open from multiple customers...:

                Fix for this is to revert to an earlier version of Microsoft. I have a .bat file here

                https://github.com/dbeato/scripts/blob/master/Office 365/Fix-Outlook-Restart.bat

                Do you know - does this only affect O365 Office users?

                So far Windows O365 users are the only ones that are chirping to me. I do have two users who aren't on O365 who aren't complaining...yet.

                DashrenderD 1 Reply Last reply Reply Quote 0
                • DashrenderD
                  Dashrender @WLS-ITGuy
                  last edited by

                  @WLS-ITGuy said in Outlook failing to open from multiple customers...:

                  @Dashrender said in Outlook failing to open from multiple customers...:

                  @dbeato said in Outlook failing to open from multiple customers...:

                  Fix for this is to revert to an earlier version of Microsoft. I have a .bat file here

                  https://github.com/dbeato/scripts/blob/master/Office 365/Fix-Outlook-Restart.bat

                  Do you know - does this only affect O365 Office users?

                  So far Windows O365 users are the only ones that are chirping to me. I do have two users who aren't on O365 who aren't complaining...yet.

                  Right - I'm 100% non O365, and no chirps yet - WSUS is used here, and those office updates are approved to push.

                  dbeatoD 1 Reply Last reply Reply Quote 0
                  • IRJI
                    IRJ
                    last edited by

                    No issues on Ubuntu 20.04 using OWA on Office 365 😉

                    1 Reply Last reply Reply Quote 2
                    • dbeatoD
                      dbeato @Dashrender
                      last edited by

                      @Dashrender said in Outlook failing to open from multiple customers...:

                      @WLS-ITGuy said in Outlook failing to open from multiple customers...:

                      @Dashrender said in Outlook failing to open from multiple customers...:

                      @dbeato said in Outlook failing to open from multiple customers...:

                      Fix for this is to revert to an earlier version of Microsoft. I have a .bat file here

                      https://github.com/dbeato/scripts/blob/master/Office 365/Fix-Outlook-Restart.bat

                      Do you know - does this only affect O365 Office users?

                      So far Windows O365 users are the only ones that are chirping to me. I do have two users who aren't on O365 who aren't complaining...yet.

                      Right - I'm 100% non O365, and no chirps yet - WSUS is used here, and those office updates are approved to push.

                      What Office version? Office Click-to-Run would be affected, Office 2013 and up would have been affected.

                      F DashrenderD 2 Replies Last reply Reply Quote 0
                      • F
                        frodooftheshire
                        last edited by

                        It can hit anybody using Office 2016 and newer. My first client that had issues was using Windows 8.1 and Office Home & Business 2016 with an IMAP account from GoDaddy.

                        1 Reply Last reply Reply Quote 0
                        • F
                          frodooftheshire @dbeato
                          last edited by

                          @dbeato Hmm...I didn't think Office 2013 users were affected. No calls from any clients on 2013 - all my calls were from 2016, 2019, and click2run.

                          dbeatoD 1 Reply Last reply Reply Quote 0
                          • dbeatoD
                            dbeato @frodooftheshire
                            last edited by

                            @frodooftheshire said in Outlook failing to open from multiple customers...:

                            @dbeato Hmm...I didn't think Office 2013 users were affected. No calls from any clients on 2013 - all my calls were from 2016, 2019, and click2run.

                            Well, you probably are correct. I should have been more specific pointing to that Office 2013 and up are Click-to-Run.

                            1 Reply Last reply Reply Quote 0
                            • DashrenderD
                              Dashrender @dbeato
                              last edited by

                              @dbeato said in Outlook failing to open from multiple customers...:

                              @Dashrender said in Outlook failing to open from multiple customers...:

                              @WLS-ITGuy said in Outlook failing to open from multiple customers...:

                              @Dashrender said in Outlook failing to open from multiple customers...:

                              @dbeato said in Outlook failing to open from multiple customers...:

                              Fix for this is to revert to an earlier version of Microsoft. I have a .bat file here

                              https://github.com/dbeato/scripts/blob/master/Office 365/Fix-Outlook-Restart.bat

                              Do you know - does this only affect O365 Office users?

                              So far Windows O365 users are the only ones that are chirping to me. I do have two users who aren't on O365 who aren't complaining...yet.

                              Right - I'm 100% non O365, and no chirps yet - WSUS is used here, and those office updates are approved to push.

                              What Office version? Office Click-to-Run would be affected, Office 2013 and up would have been affected.

                              I have zero click 2 run - I'm all office 2016

                              1 Reply Last reply Reply Quote 0
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