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    Solved Network Printer keeps re-adding itself

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    • Mr. JonesM
      Mr. Jones
      last edited by Mr. Jones

      I have one particular network printer that keeps re-adding itself (upon gpupdate) to domain client machines when you delete it. Not only that, but it adds three instances of itself, two of which are bogus as they show up as "Printername on PRINTSERVERNAME". Of the three instances, the third is correct and shows up correctly as just the "Printername" portion.

      Without the rule being applied to any client machine (i.e. no machine is pulling that rule from Group Policy) the two bogus instances still show up, which tells me that they are unrelated to the rule.

      Firstly, I've used gpresult -r to get a list of active GPO's on a client machine, and I've ran through each GPO scouting for any signs of that printer rule in the following locations:

      COMPUTER POLICY>POLICIES>WINDOWS SETTINGS>DEPLOYED PRINTERS
      COMPUTER POLICY>POLICIES>ADMIN TEMPLATES>PRINTERS
      COMPUTER POLICY>PREFERENCES>CONTROL PANEL SETTINGS>PRINTERS

      USER CONFIG>POLICIES>WINDOWS SETTINGS>DEPLOYED PRINTERS
      USER CONFIG>PREFERENCES>CONTROL PANEL SETTINGS>PRINTERS

      Secondly, I checked the client machine's registry under
      HKLM\System\CurrentControlSet\Control\Print\Printers and these printers don't seem to exist there.

      I verified that Print Management on the Print Server only listed the one instance of that Printer. Furthermore, the same registry path as above but on the Print Server lists only one of this printer, so everything looks good there.

      I checked that I didn't have a double listing of the GPO throughout the hierarchy within Group Policy.

      I've checked the printer queue on both instances of that printer and they are empty.

      I'm wondering if this isn't another replication issue as we have two pooled DC's, separate from the Print Server. On that idea, and after seeing that each DC had a different list of printers within Print Management, I've deleted DC (local) servers from the Print Servers list via Print Management on both DC's and replaced them with the Print Server, but it will not populate the list of printers, ports, etc or fix this issue. I've also verified via repadmin that replication is occurring between the DC's.

      EDIT: I don't think that avenue has any weight to it.

      What am I missing?

      EDIT 2: I never found the culprit, but I added a GPO at domain level that stopped it.

      USER CONFIG\POLICIES\ADMIN TEMPLATES\CONTROL PANEL\PRINTERS:

      Browse the network to find printers: Disabled
      Turn off Windows default printer management: Enabled
      Prevent additions of printers: Enabled

      Mr. JonesM 1 Reply Last reply Reply Quote 0
      • Mr. JonesM
        Mr. Jones @Mr. Jones
        last edited by Mr. Jones

        @mr-jones Okay so I've narrowed it down a bit. I've found that another printer entirely may be the culprit, but I've yet to figure out why.

        I have a GPO for another printer let's call it Classroom Xerox printer. I deleted it (for good measure) and recreated it by deploying the printer using New> TCP\IP Printer under USER CONFIG\PREFERENCES\CONTROL PANEL SETTINGS\PRINTERS.

        If I disable that rule and gpupdate /force on client machine the bogus printer duplicates stay gone. As soon as I enable the GPO and run gpupdate /force again, it brings back both the Classroom Xerox printer & the bogus duplicates of the other printer.

        Curious.

        EDIT: After playing around with it, I've come to the conclusion that it's not the Classroom Xerox printer that's the culprit specifically, but ANY PRINTER GPO. That is to say that only when I add any GPO to that OU that has a printer mapping, it adds those two bogus printer instances again. Any GPO that does not have printer mappings does not result in this behavior.

        This is certainly a head scratcher for me.

        dbeatoD 1 Reply Last reply Reply Quote 0
        • dbeatoD
          dbeato @Mr. Jones
          last edited by

          @mr-jones said in Network Printer keeps re-adding itself:

          rings back both the Classroom Xerox printer & the bogus duplicates of the other printer.

          There must be a computer GPO with deploying a printer. Have you check that?

          Mr. JonesM 1 Reply Last reply Reply Quote 0
          • Mr. JonesM
            Mr. Jones @dbeato
            last edited by

            @dbeato said in [Network Printer keeps re-adding itself]

            There must be a computer GPO with deploying a printer. Have you check that?

            Are you referring to Local Group Policy Editor? If so, yes I checked that.

            dbeatoD 1 Reply Last reply Reply Quote 0
            • dbeatoD
              dbeato @Mr. Jones
              last edited by

              @mr-jones No actual GPO on the domain.

              Mr. JonesM 2 Replies Last reply Reply Quote 0
              • notverypunnyN
                notverypunny
                last edited by

                Could it be that one (or more) of the machines that are picking up this policy are also configured to publish / share their printers and the other machines are configured to automatically map locally shared devices? Just spit-balling, but this sounds like one of those situations where there are actually a couple of issues combining instead of just 1 simple problem.

                Mr. JonesM 1 Reply Last reply Reply Quote 0
                • Mr. JonesM
                  Mr. Jones @dbeato
                  last edited by

                  This post is deleted!
                  1 Reply Last reply Reply Quote 0
                  • Mr. JonesM
                    Mr. Jones @dbeato
                    last edited by

                    @dbeato said in Network Printer keeps re-adding itself:

                    @mr-jones No actual GPO on the domain.

                    @dbeato Ah. Thanks. Yeah I isolated it to any printer mapping GPO.

                    1 Reply Last reply Reply Quote 0
                    • Mr. JonesM
                      Mr. Jones @notverypunny
                      last edited by Mr. Jones

                      @notverypunny said in Network Printer keeps re-adding itself:

                      Could it be that one (or more) of the machines that are picking up this policy are also configured to publish / share their printers and the other machines are configured to automatically map locally shared devices? Just spit-balling, but this sounds like one of those situations where there are actually a couple of issues combining instead of just 1 simple problem.

                      I've simultaneously deleted every printer from every machine in the OU. I've even tried stopping the print spooler on all machines in the OU, but updating policy with any printer deployment GPO still brings them back. With that being said, unless there is a better way to check, I don't think it's another machine publishing it. I do however think that you are correct about it being a combined issue, but I'm running out of ideas to troubleshoot this.

                      I did notice that under the registry path HKLM\System\CurrentControlSet\Control\Print\Printers there are like 8 extra OneNote printers listed. After cross-referencing them with PS>Get-Printer | fl Name, PortName and deleting the extras, they also all come back with a policy update, but are never listed in Printers & Scanners or Devices and Printers. Maybe it's related?

                      notverypunnyN 1 Reply Last reply Reply Quote 0
                      • notverypunnyN
                        notverypunny @Mr. Jones
                        last edited by

                        @mr-jones

                        OK, so it sounds like it's back to basics time:

                        • Multiple networks / segments or all on a common network
                        • use something like advanced IP scanner to see if there's anything unknown on the network it's self
                        • Keep in mind that printer sharing / publishing also has smb / samba in the loop, not just the print-spooler

                        Where I'm going with this is that there could be something publishing on the network with upnp or, zero-conf, bonjour or some other automagic protocol that your endpoints are only picking up based on one of the options (or defaults) in the GPO. The other thing to check (if not already done) is the protocols and services that are enabled on the printers themselves. Best thing is to disable all of the ones that you aren't using like bonjour, air-print, etc etc

                        Mr. JonesM 1 Reply Last reply Reply Quote 1
                        • Mr. JonesM
                          Mr. Jones @notverypunny
                          last edited by

                          @notverypunny said in Network Printer keeps re-adding itself:

                          @mr-jones

                          OK, so it sounds like it's back to basics time:

                          • Multiple networks / segments or all on a common network
                          • use something like advanced IP scanner to see if there's anything unknown on the network it's self
                          • Keep in mind that printer sharing / publishing also has smb / samba in the loop, not just the print-spooler

                          Where I'm going with this is that there could be something publishing on the network with upnp or, zero-conf, bonjour or some other automagic protocol that your endpoints are only picking up based on one of the options (or defaults) in the GPO. The other thing to check (if not already done) is the protocols and services that are enabled on the printers themselves. Best thing is to disable all of the ones that you aren't using like bonjour, air-print, etc etc

                          Thanks. I'm going to take a break from this until tomorrow. But you've given me a few options. I appreciate it.

                          jt1001001J 1 Reply Last reply Reply Quote 0
                          • jt1001001J
                            jt1001001 @Mr. Jones
                            last edited by

                            @mr-jones Xerox printer by chance?

                            notverypunnyN Mr. JonesM 2 Replies Last reply Reply Quote 0
                            • notverypunnyN
                              notverypunny @jt1001001
                              last edited by

                              @jt1001001 said in Network Printer keeps re-adding itself:

                              @mr-jones Xerox printer by chance?

                              I think so, he mentions "Classroom Xerox" in an earlier post

                              1 Reply Last reply Reply Quote 0
                              • Mr. JonesM
                                Mr. Jones @jt1001001
                                last edited by

                                @jt1001001 said in Network Printer keeps re-adding itself:

                                @mr-jones Xerox printer by chance?

                                Yes, we have 11 of them.

                                jt1001001J 1 Reply Last reply Reply Quote 0
                                • jt1001001J
                                  jt1001001 @Mr. Jones
                                  last edited by

                                  @mr-jones Xerox has a feature called WSD that allows for Windows to discover printers, sometimes automatically. Try disabling WSD on the xerox to see if that alleviates the issue (we disable it on all ours)

                                  JaredBuschJ Mr. JonesM 2 Replies Last reply Reply Quote 1
                                  • JaredBuschJ
                                    JaredBusch @jt1001001
                                    last edited by

                                    @jt1001001 said in Network Printer keeps re-adding itself:

                                    @mr-jones Xerox has a feature called WSD that allows for Windows to discover printers, sometimes automatically. Try disabling WSD on the xerox to see if that alleviates the issue (we disable it on all ours)

                                    All printers has WSD. It is horrid

                                    travisdh1T 1 Reply Last reply Reply Quote 3
                                    • travisdh1T
                                      travisdh1 @JaredBusch
                                      last edited by

                                      @jaredbusch said in Network Printer keeps re-adding itself:

                                      @jt1001001 said in Network Printer keeps re-adding itself:

                                      @mr-jones Xerox has a feature called WSD that allows for Windows to discover printers, sometimes automatically. Try disabling WSD on the xerox to see if that alleviates the issue (we disable it on all ours)

                                      All printers has WSD. It is horrid

                                      Truth!

                                      1 Reply Last reply Reply Quote 0
                                      • Mr. JonesM
                                        Mr. Jones @jt1001001
                                        last edited by

                                        @jt1001001 said in Network Printer keeps re-adding itself:

                                        @mr-jones Xerox has a feature called WSD that allows for Windows to discover printers, sometimes automatically. Try disabling WSD on the xerox to see if that alleviates the issue (we disable it on all ours)

                                        I had to double check, but it's turned off on all.

                                        1 Reply Last reply Reply Quote 0
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