What up front info do you ask for with new VoIp service
-
Does anyone have a short list of things already typed up that you ask your clients to provide at the beginning of a VoIP Rollout? I don't want to miss anything, but here is what I have. Please add as you see fit.
Number of people needing their own extension #
Number of required telephone devices (Desk phone, Wall phone, Conf Rm phone, ATA for Fax, Headsets, etc)
Auto Attendant wanted?
Directory Tree layout when in auto attendant
Auto Attendant Scripts, actual MP3s if handy.
Groups for rining
Groups for Paging
After Hours automatic change over schedule (to Auto Attendant or third party service)
Usernames, E-Mail addresses, and existing (if re-using) or desired extensions.
Voicemail for every user?
Voicemail Transcription services?
List of phone numbers in use (Rollover/HuntGroup)
List of phone numbers published to the world
List of phone numbers to be kept (ported) (many can be dropped when going to VoIP)
Existing Carrier and most recent phone bill
List of toll free numbers and carrier
Will Toll Free Numbers be ported or will the carrier change the destination?
Are Softphones needed?Anything else?
Thanks. -
-
@jaredbusch said in What up front info do you ask for with new VoIp service:
@jasgot https://mangolassi.it/topic/11807/things-to-know-before-you-start-installing-freepbx
Oooo booked marked that page
-
@JasGot that may not be everything you are needing, but it is a solid start.
-
