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    How to find lost phone numbers?

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    • J
      JasGot
      last edited by JasGot

      We have a client who owns a block of 100 telephone numbers, but they can only find 57 of them on their phone bills. Calling the other 43 indicate the numbers have been disconnected.

      It is likely, that over the years, numbers have been dropped or lost.

      Is there a place to turn, to try and find out where these numbers are?

      Thanks.

      DashrenderD 1 Reply Last reply Reply Quote 0
      • DashrenderD
        Dashrender @JasGot
        last edited by

        @JasGot I know a vendor like Skyetel can tell who owns a number -

        I guess the thing to do is call their telco provider and ask where the numbers are? why they aren't on the bill anymore, etc.

        JaredBuschJ 1 Reply Last reply Reply Quote 0
        • JaredBuschJ
          JaredBusch @Dashrender
          last edited by

          @Dashrender said in How to find lost phone numbers?:

          I guess the thing to do is call their telco provider and ask where the numbers are? why they aren't on the bill anymore, etc.

          This is all you can do. Call the provider. But likely they were ignored and legally lost.

          1 Reply Last reply Reply Quote 1
          • J
            JasGot
            last edited by

            I'll see if Skyetel can help since they are getting them.

            JaredBuschJ 1 Reply Last reply Reply Quote 0
            • JaredBuschJ
              JaredBusch @JasGot
              last edited by

              @JasGot said in How to find lost phone numbers?:

              I'll see if Skyetel can help since they are getting them.

              You are porting and found these missing? Yeah, your incoming carrier is not going to be able to do more than look up who owns a number.

              But they shouldn't tell you who that is.

              DashrenderD J 2 Replies Last reply Reply Quote 0
              • DashrenderD
                Dashrender @JaredBusch
                last edited by

                @JaredBusch said in How to find lost phone numbers?:

                @JasGot said in How to find lost phone numbers?:

                I'll see if Skyetel can help since they are getting them.

                You are porting and found these missing? Yeah, your incoming carrier is not going to be able to do more than look up who owns a number.

                But they shouldn't tell you who that is.

                They could tell who the carrier is... that shouldn't be any type of violation (that I can currently think of) but yeah - it doesn't help your new carrier in any way to tell you - so they will likely err on the side of caution.

                Reach out to your old carrier and ask them what's up! where are the 100 number I've been paying for for years that are suddenly not showing up on my bill?

                JaredBuschJ 1 Reply Last reply Reply Quote 0
                • JaredBuschJ
                  JaredBusch @Dashrender
                  last edited by

                  @Dashrender said in How to find lost phone numbers?:

                  where are the 100 number I've been paying for for years that are suddenly not showing up on my bill?

                  They probably haven't been paying for them. They just did not know it. That is the point.

                  DashrenderD J 2 Replies Last reply Reply Quote 0
                  • DashrenderD
                    Dashrender @JaredBusch
                    last edited by

                    @JaredBusch said in How to find lost phone numbers?:

                    @Dashrender said in How to find lost phone numbers?:

                    where are the 100 number I've been paying for for years that are suddenly not showing up on my bill?

                    They probably haven't been paying for them. They just did not know it. That is the point.

                    we don't have the full information.

                    But let's assume they bought 100 numbers in the past and they were being billed for them - how and why did they just drop off the bill would be my next question.

                    JaredBuschJ 1 Reply Last reply Reply Quote 0
                    • JaredBuschJ
                      JaredBusch @Dashrender
                      last edited by

                      @Dashrender said in How to find lost phone numbers?:

                      @JaredBusch said in How to find lost phone numbers?:

                      @Dashrender said in How to find lost phone numbers?:

                      where are the 100 number I've been paying for for years that are suddenly not showing up on my bill?

                      They probably haven't been paying for them. They just did not know it. That is the point.

                      we don't have the full information.

                      But let's assume they bought 100 numbers in the past and they were being billed for them - how and why did they just drop off the bill would be my next question.

                      Because they made a change order and someone was not careful and they lost them. AT&T won't stop billing you just because you don't use something. They will bill you forever.

                      1 Reply Last reply Reply Quote 0
                      • J
                        JasGot @JaredBusch
                        last edited by

                        @JaredBusch said in How to find lost phone numbers?:

                        @JasGot said in How to find lost phone numbers?:

                        I'll see if Skyetel can help since they are getting them.

                        You are porting and found these missing? Yeah, your incoming carrier is not going to be able to do more than look up who owns a number.

                        But they shouldn't tell you who that is.

                        This is really all I am looking for. Thanks for the info. I have a ticket in to them, I hope to find out who has them sometime today.

                        1 Reply Last reply Reply Quote 0
                        • J
                          JasGot @JaredBusch
                          last edited by

                          @JaredBusch said in How to find lost phone numbers?:

                          @Dashrender said in How to find lost phone numbers?:

                          where are the 100 number I've been paying for for years that are suddenly not showing up on my bill?

                          They probably haven't been paying for them. They just did not know it. That is the point.

                          Correct.

                          1 Reply Last reply Reply Quote 0
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