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    Don't ya just love Windows - sleep timeout during login

    Scheduled Pinned Locked Moved IT Discussion
    dashrender
    2 Posts 2 Posters 279 Views
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    • DashrenderD
      Dashrender
      last edited by

      What I assume is the same issue I ran into years ago - where a computer going to sleep, a user would wake it up, and when they stopped using it - it would go back to sleep in a super short amount of time (I believe it was 2 mins).

      After years I found out this was the System unattended sleep timeout setting, which is a hidden setting by default. This setting can be unhidden so you can change it in the GUI via
      powercfg -attributes SUB_SLEEP 7bc4a2f9-d8fc-4469-b07b-33eb785aaca0 +ATTRIB_HIDE

      Or you can change the registry

      HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Power\PowerSettings\238C9FA8-0AAD-41ED-83F4-97BE242C8F20\7bc4a2f9-d8fc-4469-b07b-33eb785aaca0

      The Attributes DWORD controls how long before the system goes back to sleep.
      0 - disables it

      OK - onto today's issue.

      User's computer went to sleep sometime yesterday - woke it up - between the amount of time the user stared at the screen, them typing in their password and pressing enter to start the login process - the timeout timer expired - putting the computer back into sleep mode.

      The user would then wake the computer to find a - can't log in error message (Don't recall exact message).

      Rebooting the computer instantly solved this issue - which they claimed they did - hmm.. now that I'm writing this - I need to look at the logs and see if they actually did reboot - I'm guessing not.

      Of course when the user reported this issue - they reported - I try to log in - the spinny thing spins - then the computer just powers off. Of course once I arrived and watched the process happen - I noticed the slow flashing power light - indicating sleep mode, which instantly lead me to the situation I mention at the start of this post.

      I rebooted the computer and was able to log in instantly. I logged out, had the user log in and it worked fine!

      I went in search of the registry key (during which I updated my ancient post here) to change the system to not use System unattended sleep timeout.

      Let's see how long until this user has their next issue.

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      • scottalanmillerS
        scottalanmiller
        last edited by

        For later when people find this...

        https://mangolassi.it/topic/18166/windows-10-goes-to-sleep-outside-listed-sleep-times/53

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