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    New Lenovo laptop won't allow posting to Mango Lassi

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    lenovo superfish security
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    • DominicaD
      Dominica
      last edited by scottalanmiller

      So I have my new Yoga 2 Pro from Lenovo, and I'm trying to post to Mango Lassi from it, but it won't post. It doesn't load the preview window, and when I hit "submit" nothing happens. I have tried Chrome, Firefox and IE, and the same behaviour is exhibited across all browsers. It looks like the ajax call-backs are failing.

      The laptop is running Windows 8.1 Home (disappointing) and of course it came with a bunch of stuff installed on it. It's hard to tell what to delete, since there are like 15 things that start with "Lenovo". It had McAfee Livesafe - Internet Security on it, and we uninstalled it. Also uninstalled McAfee Central, and Scott is currently uninstalling a bunch of apps from the Start screen.

      Ideas?

      DominicaD DonutDetroyerD 2 Replies Last reply Reply Quote 1
      • DominicaD
        Dominica @Dominica
        last edited by

        It also does not recognize when I've already visited a thread.

        gjacobseG 1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller
          last edited by

          Try running Malwarebytes. Might be something easily identifiable on it.

          1 Reply Last reply Reply Quote 0
          • ?
            A Former User
            last edited by

            I do a clean install on all my computers before I use them, and I recommend you do too. Its very easy.

            1 Reply Last reply Reply Quote 0
            • gjacobseG
              gjacobse @Dominica
              last edited by

              @Dominica said:

              It also does not recognize when I've already visited a thread.

              What about a USB bootable OS?

              1 Reply Last reply Reply Quote 0
              • DominicaD
                Dominica
                last edited by

                I just found a thread talking about how if you do a clean install and don't have all the Lenovo drivers for this machine, you are screwed.

                thanksajdotcomT scottalanmillerS DonutDetroyerD 3 Replies Last reply Reply Quote 0
                • thanksajdotcomT
                  thanksajdotcom @Dominica
                  last edited by

                  @Dominica said:

                  I just found a thread talking about how if you do a clean install and don't have all the Lenovo drivers for this machine, you are screwed.

                  Get them off the website. Easy peasy.

                  DominicaD 1 Reply Last reply Reply Quote 1
                  • DominicaD
                    Dominica @thanksajdotcom
                    last edited by

                    @ajstringham Well, I also read that the ones on the website didn't work, so how do I confirm that they do work now before FUBAR'ing this machine?

                    thanksajdotcomT scottalanmillerS 2 Replies Last reply Reply Quote 0
                    • thanksajdotcomT
                      thanksajdotcom @Dominica
                      last edited by

                      @Dominica said:

                      @ajstringham Well, I also read that the ones on the website didn't work, so how do I confirm that they do work now before FUBAR'ing this machine?

                      You can download them and try installing them. If they say you have the latest version, you know it works. If it updates to the latest version, which is extremely common with drivers to have older versions pre-loaded on shipped machines, then you know they work.

                      1 Reply Last reply Reply Quote 0
                      • thanksajdotcomT
                        thanksajdotcom
                        last edited by

                        @Dominica just make a note of ones that don't work.

                        1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @Dominica
                          last edited by

                          @Dominica said:

                          @ajstringham Well, I also read that the ones on the website didn't work, so how do I confirm that they do work now before FUBAR'ing this machine?

                          That's pretty scary that a major vendor wouldn't have working drivers available for their flagship products. Seems pretty unlikely.

                          thanksajdotcomT 1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @Dominica
                            last edited by

                            @Dominica said:

                            I just found a thread talking about how if you do a clean install and don't have all the Lenovo drivers for this machine, you are screwed.

                            Any drivers that they have should be in the restore partition even if the website ones are hosed.

                            1 Reply Last reply Reply Quote 1
                            • nadnerBN
                              nadnerB
                              last edited by

                              Have a look at driver magician lite
                              It will help you extract drivers that are not included in Windows in red and you can get it to grab anything else that you think is important.

                              Also, save the extracted drivers to a USB stick

                              1 Reply Last reply Reply Quote 1
                              • scottalanmillerS
                                scottalanmiller
                                last edited by

                                Complete OS reinstall and the system is exactly the same afterwards. Something about the Lenovo-modified Windows 8.1 image is flaky and is causing very noticeable issues with posting or just basic web usage.

                                Might be anything. There is a lot of bloatware on there. But this feels like a network shim is in place hijacking traffic. It's just a guess but that is how it appears from the behaviour.

                                thanksajdotcomT 1 Reply Last reply Reply Quote 0
                                • thanksajdotcomT
                                  thanksajdotcom @scottalanmiller
                                  last edited by

                                  @scottalanmiller said:

                                  @Dominica said:

                                  @ajstringham Well, I also read that the ones on the website didn't work, so how do I confirm that they do work now before FUBAR'ing this machine?

                                  That's pretty scary that a major vendor wouldn't have working drivers available for their flagship products. Seems pretty unlikely.

                                  They have working drivers. But think about it. They deploy a standard image to machines for several months often. That means that slightly newer variations of the chipset drivers, wifi drivers, etc are all released but not necessarily incorporated right away into that image. It happens. Shouldn't really be surprising. Has nothing to do with it being a flagship product.

                                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                                  • thanksajdotcomT
                                    thanksajdotcom @scottalanmiller
                                    last edited by

                                    @scottalanmiller said:

                                    Complete OS reinstall and the system is exactly the same afterwards. Something about the Lenovo-modified Windows 8.1 image is flaky and is causing very noticeable issues with posting or just basic web usage.

                                    Might be anything. There is a lot of bloatware on there. But this feels like a network shim is in place hijacking traffic. It's just a guess but that is how it appears from the behaviour.

                                    I always wipe with a vanilla image. Lenovo, HP, Dell, all of them include tons of bloatware with their image. It's better, usually, when you get business machines. Yours came with 8.1 Home though, which means you can at least double the amount of trialware, etc that will come pre-loaded.

                                    1 Reply Last reply Reply Quote 1
                                    • scottalanmillerS
                                      scottalanmiller @thanksajdotcom
                                      last edited by

                                      @ajstringham said:

                                      @scottalanmiller said:

                                      @Dominica said:

                                      @ajstringham Well, I also read that the ones on the website didn't work, so how do I confirm that they do work now before FUBAR'ing this machine?

                                      That's pretty scary that a major vendor wouldn't have working drivers available for their flagship products. Seems pretty unlikely.

                                      They have working drivers. But think about it. They deploy a standard image to machines for several months often. That means that slightly newer variations of the chipset drivers, wifi drivers, etc are all released but not necessarily incorporated right away into that image. It happens. Shouldn't really be surprising. Has nothing to do with it being a flagship product.

                                      I don't understand this at all. Their website should always have working drivers, and the latest ones. What does something being in an image have to do with that?

                                      thanksajdotcomT 1 Reply Last reply Reply Quote 0
                                      • thanksajdotcomT
                                        thanksajdotcom @scottalanmiller
                                        last edited by

                                        @scottalanmiller said:

                                        @ajstringham said:

                                        @scottalanmiller said:

                                        @Dominica said:

                                        @ajstringham Well, I also read that the ones on the website didn't work, so how do I confirm that they do work now before FUBAR'ing this machine?

                                        That's pretty scary that a major vendor wouldn't have working drivers available for their flagship products. Seems pretty unlikely.

                                        They have working drivers. But think about it. They deploy a standard image to machines for several months often. That means that slightly newer variations of the chipset drivers, wifi drivers, etc are all released but not necessarily incorporated right away into that image. It happens. Shouldn't really be surprising. Has nothing to do with it being a flagship product.

                                        I don't understand this at all. Their website should always have working drivers, and the latest ones. What does something being in an image have to do with that?

                                        No, you misunderstand. Their website, yes, always has the latest version. But when they build an image to deploy to, say, Yoga 2s that they are shipping, they build an image and start deploying it. Just because a new chipset driver comes out doesn't mean they are going to create an entire new image to deploy to machines they are shipping to customers. The driver might be one or two revisions behind from the latest that's on the website. But they put the drivers up on the website so that customers who get new machines can also confirm they have all the latest drivers and update if they don't. That image that was used for any given Yoga 2 could be months old. Everything at its core works fine, but the latest specific drivers might be a little behind. Happens all the time.

                                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller @thanksajdotcom
                                          last edited by

                                          @ajstringham That's not what we are discussing. We are talking about the statement that the website had broken drivers. That's all. Any mention of the system images is something unrelated. I have no idea what you are talking about. I'm talking about the statement that Lenovo wasn't maintaining reliably working drivers for their products. This has nothing to do with system images.

                                          thanksajdotcomT 1 Reply Last reply Reply Quote 0
                                          • thanksajdotcomT
                                            thanksajdotcom @scottalanmiller
                                            last edited by

                                            @scottalanmiller said:

                                            @ajstringham That's not what we are discussing. We are talking about the statement that the website had broken drivers. That's all. Any mention of the system images is something unrelated. I have no idea what you are talking about. I'm talking about the statement that Lenovo wasn't maintaining reliably working drivers for their products. This has nothing to do with system images.

                                            I must have misread it somewhere. Their website is broken for drivers? Which ones? If it's the chipset, etc, you should just be able to get them straight from the hardware manufacturer's site.

                                            thanksajdotcomT scottalanmillerS 2 Replies Last reply Reply Quote 0
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