What goes into your documentation
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@coliver said:
Two main questions for the community.
What do you put into your documentation? Saying everything is a bit unrealistic although that would be the ideal, there has to be a cut off point where you assume most IT people have that base knowledge and thus doesn't need to be recorded
How do you write your documentation? I mean more along the lines of format, a log, how-to, etc?
I'm having an issue of what do I write up, I don't think I've really done anything special so it is difficult for me to continue with documentation when everything seems to be fairly (very) straight forward. I generally do all my write ups as how-to's, which makes them easy to work with and easy to pass along to someone who may not have the same technical acumen as I do.
I keep a standard format and try not to re-document anything that can easily be found online. My documentation is pretty much an explanation of why I did things the way they are, with config info, logical maps, basic info that should help any IT pro that is around after I leave can look at and be up to speed fairly quickly. I review it quarterly too, make changes and updates as needed.
