Cannot get pertino to function correctly in Ubunu

[IRJ]

I followed the instructions here
https://pertino.com/download-linux

The install appears to complete successfully, but I am never prompted for credentials.

I have also tried installing from the Ubuntu Software Center. Again, the install seems to complete successfully, but I am never prompted for credentials. Also when trying to install through the software center, I get this warning

[IRJ]

Here is my system information

[IRJ]

@thanksaj Have you installed pertino on Linux before?

[scottalanmiller]

@IRJ said:

@thanksaj Have you installed pertino on Linux before?

I have it on many Linux machines.

[scottalanmiller]

Are you installing from the command line? Skip those Ubuntu graphical tools. Just open the terminal and do it. Should work fine. No idea how it would behave if installed from a GUI.

[IRJ]

@scottalanmiller said:

Are you installing from the command line? Skip those Ubuntu graphical tools. Just open the terminal and do it. Should work fine. No idea how it would behave if installed from a GUI.

That was the first way I tried to install it. It seems to install correctly. I never receive a prompt to enter my pertino credentials, though.

[scottalanmiller]

Which install method did you use, the apt one?

[IRJ]

@scottalanmiller said:

Which install method did you use, the apt one?

the deb package. I will try the apt one when I get home

[scottalanmiller]

Apt is the installer for Deb packages.

[thanksajdotcom]

I have Pertino on my Ubuntu Server VM at home. Works great! If you aren't installing it via the apt-get method, how are you doing it?

[Josh]

@IRJ Sorry, I've been disconnected with a new addition to the family. Have you emailed support@pertino.com? I've also never gone through the install with a Linux GUI...

[scottalanmiller]

@Josh said:

@IRJ Sorry, I've been disconnected with a new addition to the family. Have you emailed support@pertino.com? I've also never gone through the install with a Linux GUI...

Congratulations!