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    O365: terminated Employee and Licenses

    Scheduled Pinned Locked Moved IT Discussion
    o365office 365 proplus
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    • ?
      A Former User @gjacobse
      last edited by

      @g.jacobse said:

      @coliver
      Think we are 'crossing' terms. Release = freeing. The release doesn't mean we lose the license,.. just that it becomes free to be recycled into another user.

      So what's the problem? I don't see how that's an issue

      1 Reply Last reply Reply Quote 0
      • coliverC
        coliver @gjacobse
        last edited by

        @g.jacobse said:

        @coliver
        Think we are 'crossing' terms. Release = freeing. The release doesn't mean we lose the license,.. just that it becomes free to be recycled into another user.

        I guess I'm confused as to what the question is.

        If I have a user, Sue, who was just fired, I am able to delete her account and have that license reserved for the next user to take that position. In reality we don't do that, we keep those accounts for X amount of time before deleting them.

        gjacobseG 1 Reply Last reply Reply Quote 1
        • ?
          A Former User
          last edited by A Former User

          If you are wanting to keep the records of the account Archiving is the best way. then you can delete the account. You should be able to add the email address as an alias (doesn't use a license) to the persons email who replaced the position (or their boss.)

          coliverC 1 Reply Last reply Reply Quote 0
          • gjacobseG
            gjacobse @coliver
            last edited by

            @coliver

            Right - User accounts should be kept for a period of time, the company / agency owns the email within that account. While I can order up another few licenses (seems best to do in blocks of 10 or 20 rather than 1 or 2).

            O365 you can block the account but retain active 'status'.

            Archiving - I've not seen that in the console,.. will have to look.

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            • coliverC
              coliver @A Former User
              last edited by

              @thecreativeone91 I haven't seen this option, is it an addon feature or available through the console?

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              • ?
                A Former User
                last edited by

                Youtube Video

                https://technet.microsoft.com/en-us/library/dn144876(v=exchg.150).aspx

                coliverC 1 Reply Last reply Reply Quote 0
                • coliverC
                  coliver @A Former User
                  last edited by

                  @thecreativeone91 Thanks

                  ? 1 Reply Last reply Reply Quote 1
                  • ?
                    A Former User @coliver
                    last edited by

                    @coliver said:

                    @thecreativeone91 Thanks

                    No Problem

                    gjacobseG 1 Reply Last reply Reply Quote 0
                    • gjacobseG
                      gjacobse @A Former User
                      last edited by

                      @thecreativeone91

                      I also found this.. .I'm still reading it. But could be useful.

                      https://www.cogmotive.com/blog/office-365-tips/archiving-a-mailbox-for-terminated-users-in-office-365

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                      • gjacobseG
                        gjacobse
                        last edited by

                        @g.jacobse said:

                        @thecreativeone91

                        I also found this.. .I'm still reading it. But could be useful.

                        https://www.cogmotive.com/blog/office-365-tips/archiving-a-mailbox-for-terminated-users-in-office-365

                        And there is a minor rub in that. The free O365 lic includes E1 level, to do this operation they need to be E2 lic, which is under the paid section.

                        As the process will 'free the license' any reason why I can't push a e1 lic to an e2, follow the process - which should then release the e2 license?

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